Comfort Suites Benbrook - Fort Worth Southwest

Room was clean and bed was comfortable. Linens were nice and spot free. Staff was welcoming and usually said goodbye to us when heading out. The only issue was the wireless internet, it would not work for the smart TV.

There were no kitchen cooking amenities. Microwave carousel had uncleaned spill from previous guest. Bathroom floor had debris under vanity and in corners. Eileen in breakfast room was very attentive and efficient. Great breakfast. Coffee was great. Staff was responsive to our requests.

Hotel was conveniently located and easy to get to the places we were visiting. Breakfast was good. Room and areas of hotel were always clean. The only thing I had issue with were the height of the beds. Very tall and with me being 5'3" I had a hard time getting on the bed.I had to use the foot stool from the sofa to get up on the bed.

There were a few issues upon arrival, minor issue with checking in. The room and property looked poorly maintained but was clean.

We had a great stay other than the beds, they were really high of the floor, they need to make them more senior friendly!!!! But otherwise a great stay°°

Despite looking clean, the bathroom smelled very strongly of pee. The hair dryer did not work. Roaches/water bugs were found in the bathroom.

The hotel staff was friendly, however when I checked into my room the cleaning wasn't not efficient. The bed pillow smelted like the covers have not been changed and the the pull out sofa mattress was stained. My kids really enjoyed the indoor as their entertainment and the breakfast was fairly decent. I stayed on the second floor and could hear every bump and noise that was made.

Room was dirty. Tub was slippery because it hadn’t been cleaned properly. Carpet was not vacuumed well and it was stained. Pool/hot tub area was dirty.

Clean facility. Great safe location. Easy access. Plenty of parking for large vehicles and trucks. Have stayed here multiple times…staff is courteous and attentive ….I highly recommend