Kawasan Bandara Soekarno-Hatta, Jl. Prof. Dr.Ir. Sedyatmo KM 02, Benda, Tangerang City, Banten, 15126, IndonesiaView Hotel Details
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Sheraton Jakarta Soekarno Hatta Airport Guest Reviews
4.6/5
Great
73 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(73)
Positive reviews(72)
Reviews with photos/video(17)
Convenient location(12)
Easy to get around(11)
Close to airport(11)
Classy environment(10)
Delicious breakfast(7)
Offers pick-up/drop-offs(6)
Quiet & comfortable(5)
Great swimming pool(4)
Negative reviews(1)
Guest User
Deluxe King Room With Terrace
Checked in Jul 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
This is a very beautiful place ! All the staff is really kind and polite, always smiling on face and makes you feel warm ! The hotel breakfast had lot of choices , they will keep cleaning your table and ask you regarding the foods. This place near KIP/KIP2 so I just spent time at the new township for my 2 days 1 night trip.
6/12
Response from Property: Dear Guest,Warm greetings from Sheraton Jakarta Soekarno Hatta Airport and thank you for your comments.We will contact you, if necessary.Best regards,Sheraton Jakarta Soekarno Hatta Airport
Guest User
Deluxe King Room With Garden View
Checked in Aug 2024
Business travelers
81 Reviews
4.7/5
Amazing
Posted on Aug 25, 2024
It's beatiful envirmonent and rich breafast.As you know have clean the swimming pool and can swimming.
RXT Digital
Deluxe King Room With Garden View
Checked in Jul 2024
Business travelers
86 Reviews
4.7/5
Amazing
Posted on Jul 27, 2024
Newly renovated and this really a luxury Airport Hotel. Nice for short stay. it takes 30-45 minutes to central
Rutger Stephan
Deluxe King Room With Garden View
Checked in May 2024
Solo travelers
2 Reviews
4.0/5
Very Good
Posted on May 6, 2024
Very nice hotel and nice staff. Great swimming pool and fantastic food for a reasonable price!
william 182
Deluxe Guest Room, 2 Doubles, Lake View
Checked in May 2024
Family
22 Reviews
5.0/5
Outstanding
Posted on May 13, 2024
Good stay near airport, just the bathroom waterflow needs to be adjusted
RAILLARD CEDRIC
Deluxe King Room With Garden View
Checked in Jul 2024
Family
22 Reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
Very close to the airport, good swimming pool
Sunny on the Road
Deluxe King Room With Garden View
Checked in Apr 2024
Business travelers
22 Reviews
4.5/5
Great
Posted on Jul 6, 2024
Conveniently located near the airport.
Response from Property: Dear Valuable Guest,Greetings from Sheraton Jakarta Soekarno Hatta Airport and thank you for the recent posting of your comments, it is much appreciated!We shall get back to you in due time, should it be required.Sincerely,Sheraton Jakarta Soekarno Hatta Airport
miya5
Deluxe King Room With Garden View
Checked in Sep 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
It's pretty good, but I didn't get to enjoy much after setting off early in the morning. But the attitude of the service staff such as packing breakfast in advance was also very good. Overall, I'm quite satisfied. I remember the semi-open look of the corridor.
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xiongyingchenyang
Deluxe Garden View Room With Two Double Beds
Checked in Sep 2024
Business travelers
15 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2024
Very close to the airport, garden style hotel. And the hotel also provides free airport pick-up and drop-off. Waking up and taking a walk in the garden in the morning is very relaxing. The multi-functional gym is also thoughtfully equipped with towels and lemonade, with the utmost attention to detail.
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Response from Property: Dear xiongyingchenyan,We appreciate your recent comments and are pleased to know that you enjoyed your stay with us. Your feedback is invaluable as we strive to continually improve our services. Best regards,Sheraton Jakarta Soekarno Hatta Airport
Tanran q
Deluxe King Room With Garden View
Checked in Sep 2024
Business travelers
19 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
The service was very good, they arranged airport pick-up and drop-off. The flight the next day was early, so they thoughtfully arranged for breakfast to be packed. The environment was good, but it was a pity that we didn't have enough time to go around. I was very satisfied!
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Lili
Deluxe Garden View Room With Two Double Beds
Checked in Aug 2024
Travel with friends
21 Reviews
4.2/5
Very Good
Posted on Aug 17, 2024
The room is big and close to the airport. The food in the restaurant is delicious and suitable for Chinese people. I am very satisfied with the airport pick-up and drop-off service. The guy who dropped me off will keep talking to me and ask questions. He is very friendly. There are just a lot of mosquitoes.
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Yinduomao
Deluxe King Room With Garden View
Checked in Aug 2024
Business travelers
57 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
This hotel is the best hotel I have stayed in Indonesia so far. Except for the location, everything else is good. Chain hotels are indeed different. The room layout, service and breakfast are all very good. It's a pity that I only stayed here to catch a flight, otherwise I could enjoy it!
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Jay2017
Deluxe King Room With Terrace
Checked in Aug 2024
Other
46 Reviews
4.7/5
Amazing
Posted on Sep 15, 2024
Very good hotel, first-class environment, close to the airport and little aircraft noise during the day, good service, but the airport pick-up flights are relatively small, complete facilities, but some are aging.
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Guest User
Deluxe, Guest Room, 2 Double, Terrace
Checked in Aug 2024
Solo travelers
8 Reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
The environment is very beautiful and quiet, very close to the airport. The service is first-class, and there is a shuttle bus!
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Amy-YiYi
Deluxe King Room With Garden View
Checked in Jul 2024
Business travelers
70 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
The breakfast is delicious, the best breakfast I have had in Bali and Jakarta. Not the richest, but the braised cabbage and sweet and sour fish are really delicious.
The service is enthusiastic, just too enthusiastic. . .