Soekarno–Hatta International Airport, Terminal 2, Jl. P21, RT.001/RW.010, Pajang, Benda, Tangerang City, Banten, 19110, IndonesiaView Hotel Details
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1 night
Jakarta Airport Hotel Guest Reviews
4/5
Very Good
188 Reviews
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Verified reviews
Location4.3
Amenities3.7
Service4.2
Cleanliness3.9
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All reviews(188)
Positive reviews(176)
Reviews with photos/video(41)
Awesome stay(46)
Friendly owner(37)
Close to airport(27)
Easy to get around(23)
Convenient location(23)
Clean and tidy(20)
Delicious breakfast(15)
Offers pick-up/drop-offs(12)
Negative reviews(12)
Guest User
Deluxe King Room
Checked in May 2024
Business travelers
3 Reviews
4.2/5
Very Good
Posted on May 10, 2024
Good service
Great location
Pickup transfer service from hotel to Airport 👍👍
Nicholas Kai Man
Deluxe King Room
Checked in Oct 2024
Business travelers
15 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
Location is very good, right inside T2 of Jakarta Airport. Room is clean and breakfast opens early for early travelers.
RYO
Deluxe King Room
Checked in Aug 2024
Family
5 Reviews
4.0/5
Very Good
Posted on Aug 19, 2024
Good access from airport shuttle train👍 hotel is on the second floor, but lift is not available, so tough to carry suit case
Guest User
Deluxe King Room
Checked in Aug 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Aug 28, 2024
Only stay for one night as we were landed late in Jakarta, but it was excellent service, would definitely recommend it to everyone.
Guest User
Superior Twin Room
Checked in Jan 2024
Family
8 Reviews
4.7/5
Amazing
Posted on Jan 17, 2024
Once again, we enjoyed so much the convenience to check in the airport in the morning from the hotel. Services from front desk: Yosi and concierge As hmad are so friendly and attentive. Breakfast food in the cafe are quite okay and the service is professional. Will sure stay again in this hotel when come in next round.
Luist
Deluxe Twin Room
Checked in Jul 2024
Business travelers
1 Reviews
4.5/5
Great
Posted on Jul 12, 2024
The hotel is quite convenient as it is located inside the airport complex but entrance is a bit hidden so hard to spot. Overall the building is old but maintained pretty well, the room is clean and the fixture works fine. Breakfast is served from 3 am to 9 am with limited option but the food is delicious. The downside to this property is that there is no elevator and lot of stairs.
Guest User
Deluxe Twin Room
Checked in Jul 2024
Travel with friends
1 Reviews
3.7/5
Posted on Sep 7, 2024
Very convenient transit hotel, right at 2nd floor in the airport.
Especially convenient when u Hv very early morning flight.
Kum Meng
Deluxe Twin Room
Checked in Jun 2024
Travel with friends
3 Reviews
3.0/5
Posted on Jul 23, 2024
Hotel did not provide bath towel, face towel and floor mat for guests. We have to pick up by the service trolley when we check in late at night. Breakfast food not very appetising.
Climbing up and down the hotel entrance via steps with luggage is not convenient
AToi
Superior King Room
Checked in Nov 2023
Couples
11 Reviews
3.7/5
Posted on Nov 14, 2023
Stayed at the Jakarta Airport Hotel for one night before catching an early morning flight the following day. While the hotel is quite basic and in need of some renovations, the staff's friendliness and helpfulness made the stay bearable.
The rooms themselves are a bit dated, with outdated furniture and a lack of modern amenities like hairdryers or irons. The safe in my room was also broken, and the toilet flush was quite weak. Additionally, the pillowcase on my bed had a noticeable stain. Upon requesting a replacement, the housekeeper who was cleaning the next room promptly provided me with a fresh pillowcase.
Despite the hotel's shortcomings, I must commend the staff for their genuine hospitality and willingness to assist guests. The concierge was particularly helpful in providing information and addressing my requests.
The hotel offers a complimentary breakfast, which was simple but adequate. It consisted of basic staples like bread, cereal, and eggs and traditional Indonesian morning porridge.
Overall, the Jakarta Airport Hotel is a decent option for those seeking a convenient and affordable place to stay near the airport.
Guest User
Executive King Room
Checked in Apr 2024
Business travelers
1 Reviews
4.0/5
Very Good
Posted on May 1, 2024
The cost is higher then it’s worth. Small rooms and poor in electronic device connections The hotel needs a good face lift Is ckean and staff is attentive
Michelle Ng Love Travelling
Deluxe Twin Room
Checked in Sep 2024
Business travelers
44 Reviews
3.0/5
Posted on Sep 4, 2024
as usual, everything was good.....hope to book again soon.
Guest User
Superior King Room
Checked in Apr 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
Great choice for a night long stop at Jakarta airport (Terminal.2). Easy to reach by Skytrain from other terminals (transfer free). Good bed and nice breakfast buffet. Maybe bit the most spectacular location, but if you just need a good shower, a meal and a nice bed then this is the perfect choice at a good price.
THANAWAT
Executive King Room
Checked in Aug 2024
Business travelers
31 Reviews
5.0/5
Outstanding
Posted on Aug 14, 2024
Nice Hotel and Nice Location Near Airport Staffs are nice.
Anuar
Superior Twin Room
Checked in Feb 2024
Solo travelers
9 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
Great location especially for transit from international to domestic flights. Room service is 24 hours.
Vladd_piscez
Superior Twin Room
Checked in Feb 2024
Solo travelers
1 Reviews
3.2/5
Posted on Feb 25, 2024
My room location is on the furthest corner of the corridor.. it is very tiring to walk with baggage.. no golf car or bellboy to help bring baggage from the lobby… and no escalator to go to the room corridor from the receptionist.. it is a little bit annoying when people travel with many bags…