Av. de Roma, 4, Benidorm, Valencian Community, 03503, SpainSee Hotel Details
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1 night
Guest Reviews
8.1/10
Very good
48 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities8.1
Service8.1
Cleanliness8.1
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All reviews(48)
Positive reviews(34)
Reviews with photos/video(8)
Negative reviews(6)
cherylmE8752KK
Stay Date Jun 2026
Traveling with friends
10/10
Outstanding
Posted on Jul 9, 2026
Laura o is amazing, love de acuadance with her , she’s funny and friendly we will comeback
Response from Property: Hello Cheryl, Thank you very much for your lovely review. We are delighted to hear that you had such an enjoyable holiday with us and that Laura O made your stay even more special. It's wonderful to know that you had so much fun with the activities and appreciated her friendly and cheerful personality. We will be delighted to share your kind words with Laura O. Thank you for choosing Hotel Gala Placidia. We look forward to welcoming you back very soon.
Anonymous56893
Stay Date May 2026
Traveling with friends
10/10
Outstanding
Posted on Jun 25, 2026
Really good hotel in the centre of Benidorm. There’s a slight hill to get up to it but very easy. Surrounded by multiple supermarkets. Very clean and has two pool options.
Response from Property: Thank you for your review! We're glad you enjoyed the hotel and found everything so convenient. The location really is hard to beat, and it's great to hear the cleanliness and pools hit the mark too. Hope to welcome you back soon!
Lady S
Stay Date Mar 2026
Traveling with friends
10/10
Outstanding
Posted on Apr 15, 2026
Hotel Gala Placidia in Benidorm Alicante, April 2026. Great vibes. Room on 7th floor. Fantastic value for money. Staff extremely friendly and Hotel very clean.
6/8
Response from Property: Thank you very much for your lovely review. We’re delighted to hear that you enjoyed the great atmosphere, the cleanliness of the hotel and the friendliness of our staff. It’s also great to know that you found good value for money during your stay. We hope to welcome you back again very soon at Hotel Gala Placidia
puzza
Stay Date Mar 2026
Family
8.0/10
Very good
Posted on Apr 7, 2026
Nice place to stay, near shops,near plenty restaurants and walking distance to the beach, lovely hotel, good breakfast and love the vegetable paella...
6/10
Response from Property: Thank you very much for your kind review. We are really pleased to hear that you had a good stay with us and that you enjoyed our location, close to shops, restaurants and the beach. It’s great to know that you liked the hotel and especially the breakfast and our vegetable paella – we will be happy to share your comments with our kitchen team. We appreciate your feedback and hope to welcome you again very soon at Hotel Gala Placidia
AlisonD1969
Stay Date Mar 2026
Traveling with friends
8.0/10
Very good
Posted on Apr 13, 2026
This hotel is ok, the rooms are dated. But we didn't spend our trip in the room. The staff are friendly and the food is ok, you wouldn't starve. We paid extra for premium drinks, which I'm glad we did. Overall we had a good long weekend in Benidorm.
Response from Property: Dear Alison, Thank you very much for sharing your experience. We’re pleased to hear that you had a good long weekend in Benidorm and that you appreciated the friendliness of our staff and the food. We also take note of your comments regarding the rooms, as they help us continue improving and enhancing our guests’ experience. We hope to welcome you back again very soon at Hotel Gala Placidia
C606QJsimoneh
Stay Date Mar 2026
Couple
8.0/10
Very good
Posted on Apr 3, 2026
Food I was sooo pleasantly surprised. Came not expecting much but enjoyed it. Staff were so nice. Vanessa behind the downstairs bar makes the BEST pina colada and was lovely. Walls are thin and someone kept being such each night waking us up so sleep wasn’t great but obviously not hotels fault. All in all. It’s a great location, good value for money. Be aware the transfers won’t drop u/pick up outside the hotel so you have to walk and find it yourself without any instructions.
Response from Property: Dear Simone, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a lovely break and that you were pleasantly surprised by the food. It’s also great to know that our team made such a positive impression, especially Vanessa - we will be sure to pass along your kind words to her. We appreciate your comments regarding the noise and rest, as well as the transfer arrangements. We take note of your feedback, as it helps us to continue improving the overall guest experience. We’re glad to know you found the hotel to be good value for money and well located. We hope to welcome you back again very soon
Allison B
Stay Date Feb 2026
Family
8.0/10
Very good
Posted on Mar 15, 2026
Came to gala for my sisters 40 th last weekend and had a fabulous time. One bar man was rude but all the others where lovely if you take the time to be nice and pleasant to them then they are the same back Check in was straight forward we where allocated the family room 115 and it was great was a big room with 3 beds and pull out bed no balcony but not bothered as weather was not good, had foam mattress and foam pillows a lovely walk in shower my sister is disabled so we requested a walk in shower rooms cleaned daily and clean towels kettle and a small fridge was also in the room. Drinks where plenty and ok Food was also luke warm but they is a microwave and plenty of choice Snack bar does burgers hotdogs toasties and crisps the poor barman was doing both and doing a good job just be patient he is doing his best You get a plastic token for a plastic cup when you go outside don’t lose it and don’t forget to return your cup or will have to pay for another one It can be very noisy so if your a light sleeper take ear plugs I’ve learnt thro past experience but 115 was lovely and quite All in all I had a blast and already looking to book again hubby will be their in may
Response from Property: Dear Allison, Thank you very much for taking the time to share such a detailed review of your stay with us. We are delighted to hear that you had a fabulous time celebrating your sister’s birthday and that you enjoyed the room, its comfort, cleanliness and facilities, as well as the friendliness of most of our staff. It is great to know that the room suited your needs and that your overall experience was so positive. We also appreciate your constructive feedback regarding the temperature of the food, occasional noise and your comment about one member of the bar staff. We take note of all your observations as they help us to continue improving our service. Thank you again for your kind words, and we are very pleased to know you are already planning to return. We look forward to welcoming you again very soon at Hotel Gala Placidia
Guest User
Stay Date Jul 2026
Other
10/10
Outstanding
Posted on Aug 11, 2026
Excellent hotel, staff very friendly and helpful. Hotel incredibly clean. Only recommendation would be kettles in rooms, other than that our stay has been amazing
Guest User
Stay Date Jul 2026
Other
4.0/10
Posted on Aug 4, 2026
This hotel is very poor the breakfast is what we would call ok and snack bar is edible however evening meals are disappointing to say the very least. The staff are very funny about what drinks you can have on all inclusive and pull their face a lot and are not very friendly. Also the so called family entertainment is non existent u get about 1 hour and you won’t understand it if ur English as its all in Spanish and there idea of entertainment is sticking on just dance also rooms are full of ants and they bite a lot. PLEASE TAKE NOTE THE MAIN POOL HAS BEEN FILLED USING SALT WATER AND CAUSED MOST OF MY FAMILY TO GET SUN STROKE AND CAUSED BURNS TO SKIN AND ILLNESSES, it is very dangerous
Guest User
Stay Date Jul 2026
Other
10/10
Outstanding
Posted on Aug 3, 2026
Mushrooms and potatoe salad yummy best tasting things ever . Bartender Antonio is the funniest person Eva
Guest User
Stay Date Jun 2026
Other
10/10
Outstanding
Posted on Jul 29, 2026
Had a really great time at this hotel 🏨 since the first day. The staff is all friendly the guys that work at the bar and Teo the guy who works at the reception is a 5 star guy👍
Guest User
Stay Date Jun 2026
Other
4.0/10
Posted on Jul 24, 2026
Good points,,aircon was great,room was kept clean.Great location.Bad points, drinks contained more ice than fluids. The Spanish visitors were treated better than the English ones. Some of the bar staff were great but a few seemed very rude.Met a lovely couple there Ann and Graham had a lovely time in Benidorm but the hotel wasn't for me.
Guest User
Stay Date Jun 2026
Other
10/10
Outstanding
Posted on Jul 24, 2026
This is such a lovely spotless hotel. The staff are amazing and fun. They work tirelessly. Rooms and bed extremely comfortable. Food for all inclusive absolutely spot on. The wine was so lovely. Its out of the bottle instead of a machine. The sunshine was on the pool most of the day. The pool was lovely and no fighting for sunbeds. All five of us really enjoyed it. If and when i come back to Benidorm again. I would definitely book GALA PLACIDIA. Thank you to all the staff and manager at this hotel. 😍
Guest User
Stay Date Jun 2026
Other
10/10
Outstanding
Posted on Jul 24, 2026
Really good location, no noise at night but only a 100 metre walk from the fun and shops Hotel is really good value, you have a token for drinks , can be annoying but stops people getting hammered and plastic cups everywhere. Food was spot on and too my taste, drinks great on the all inclusive package, ice cream and snacks during the day. Staff really friendly and hardworking, probably on minimum wage but all I found were great. Reception helpful. Hotel immaculate Probably best air conditioning in room ever. Room cleaned every day Overall the hotel exceeded my expectations, I travelled with 2 teenagers . I would definitely recommend this hotel , good mix of nationalities too.
Guest User
Stay Date Jun 2026
Other
10/10
Outstanding
Posted on Jul 18, 2026
Lovely hotel Food good with variety Staff lovely BBQ on the Friday was great Very busy but staff kept on top of everyone’s needs Pools fair sizes with plenty of sunbeds although very close to each other Very clean & air con great Recommend