Av. de la Marina Baixa, Benidorm, Valencia Community, 03509, SpainView Hotel Details
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Magic Tropical Splash Guest Reviews
3.6/5
42 Reviews
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Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All reviews(42)
Positive reviews(29)
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Negative reviews(11)
hev8451
Checked in 2024年10月
Travel with friends
5.0/5
Outstanding
Posted on 2024年10月21日
My first ever all inclusive holiday , I was a bit apprehensive at first , but wow what a surprise When I arrived the reception staff were very happy and helpful , I was allowed to put my case in the storage and use the facilities, went for a swim in the pool straight away , lovely , clean plenty of sun beds , and sampled my first cocktail , the bar staff at all bars were absolutely lovely always up for a laugh and were brilliant !!! Arrived my room , clean comfortable and cool , fantastic views , lovely shower and clean bathroom, yes it is slightly dated but as long as it’s clean that’s all that matters The lifts are rickety and shaky but didn’t get stuck once The food was good there’s something for everyone I have to admit I was absolutely addicted to the donut Ice creams and the coconut yoghurts and melon , fruit was delicious there and the pastries at breakfast were delicious The evening entertainment was great I enjoyed it very much the reptile show and the parrot shows were hosted by the most lovely guys who took some fabulous photos which I purchased each time , after the show I had a chat with them about their birds and they even gave me some grapes to give to them well done guys !! Overall 11/10 all the staff the reception staff the cleaners the bar staff the maintenance guys everyone is really friendly , I for one will be returning thank you so much for an amazing stay
Response from Property: Dear Guest, We are very proud to receive such positive comments as yours. Meeting and exceeding our guests' expectations is our top priority and it is very gratifying to know that the service received from the whole team, as well as our fantastic facilities, have contributed to your complete satisfaction. We have already shared with all our colleagues your kind words, which undoubtedly reflect the human value and commitment of all of us who make up this great team. It has been a real honour to have you and your family stay with us and we look forward to welcoming you again soon. Sincerely, the Magic Tropical Splash Management Team.
David M
Checked in 2024年10月
Family
4.0/5
Very Good
Posted on 2024年10月21日
Really well organised place. Cleaning staff were fantastic. Food was really good, it was however very same ish but other than that, no complaints. I’d definitely come back here. Pool was absolutely fantastic ! Only a few mins walk to the beach!
Response from Property: Dear David, We are very pleased to receive your kind words about your recent stay at Magic Tropical Splash. It gives us great satisfaction to know that our service, friendliness and professionalism lived up to your expectations and contributed to creating a memorable experience during your visit. Every member of our team strives to provide exceptional service and it is an honour to know that we have achieved our goal. We look forward to welcoming you again in the future. Best regards from the Magic Tropical Splash management team.
Kelly R
Checked in 2024年10月
Family
5.0/5
Outstanding
Posted on 2024年10月17日
Hotel was amazing and clean. Staff was kind and polite. Cleaners clean your room everyday. Lots to do and good quality food. The jet 2 rep at the hotel was amazing. Nothing to much trouble. Will definitely be back and can't thank magic tropical splash enough.
Response from Property: Dear Kelly, Thank you for your fantastic review, we are proud to read that we provided you with a marvellous stay at the hotel and we are very looking forward to welcoming you very soon again. Kind regards, Magic Tropical Splash Management Team
Jenna S
Checked in 2024年10月
Family
2.0/5
Posted on 2024年10月16日
Unless you pay for ultra inclusive, it is not worth coming here. The inside of the hotel is in need of some serious repairs. The lino they put on the wall of one lift was peeling. On the same lift two floor buttons were broken. Another lift broke down Daily. Our room air con broke on a day that was 27degrees and the receptionist said they would send someone within the hour and no one came at all, my husband managed to fix it. We ended up eating out all the time which wasn't cheap at all because the food was undercooked and in one restaurant the food was left out all day, so it was disgusting. My step dad got ill on the first day. The kids club isn't good at all, it was on for about an hour or two a day and it was just crafts in a small room. The three mascots were never seen, u till after 10pm when one would appear on the stage at the end of the show for photos. The shows were repetitive and didn't start on time or anywhere near the time. The shows are also out in the garden bit by the swimming pools. The massive pro of the hotel was the swimming pool areas, it looked picturesque. We paid for inclusive but was only allowed in one restaurant which opened at 7pm for tea, 1pm for lunch and 8am for breakfast. That was OK. But we weren't allowed in any of the other restaurants like the pirates tavern. You have to pay for the gaming experience room which only opens after 4pm. When I voiced a Complaint to reception they were rude and didn't want to hear it. We did however meet a couple friendly people around the resort and the beach restaurant we went too. Safety isn't too big at the hotel, only the bottom level of the stairs has friction grips on them, the rest do not and get rather slippery with water and sand. This hotel would be suited to a couple but not a family with young kids or the elderly.
Response from Property: Dear guest, We are sorry to hear that your stay did not meet your expectations. However, please don't hesitate to report any issues to the reception at the time so that we may take immediate action. Your comfort and well-being are top priorities, and we will always do our best to find an appropriate solution. Our building has 16 elevators, 4 per tower. We have a maintenance company that continually checks them and promptly attends to any incident. Occasionally, customers themselves commit acts of vandalism and as soon as this is detected, we send the maintenance team to repair. Our on-call maintenance service attends to incidents in the afternoons until 12 midnight. We regret the delay in their assistance, however, it is possible that they were attending to some other emergency. Furthermore, we would like to clarify that at the time of booking, you are informed of all the services corresponding to the contracted regime. In addition, this information is provided upon arrival at the hotel and some of these services can also be contracted additionally, if you wish. Guests with the All Inclusive regime can use the Caribe buffet, the Snack bar, open continuously from 11 a.m. to 7 p.m., the food trucks with waffles and ice cream, as well as the ice cream from the Splash bar. Our menus at buffet Caribe Restaurant, are on a 7 day rotation, are varied menu for both adults and children with fresh products and of a high quality including meats (pork, turkey, chicken and beef) fish (with and without sauces), pasta, rice (included Spanish Paella or Fideua), salads and vegetables. The menu includes both Spanish and International dishes, a chocolate fountain, a variety of pastries and cakes, fruits, yogurts and different ice cream options. The hotel also regularly holds themed nights where a section of the buffet relates to a different style of food, for example Mexican, Italian, foods of the world etc. Finally, if a customer does not find food that suits their tastes or needs, we are happy to assist them, offering them adapted menus and even acquiring specific products if the case requires it. Furthermore, the mini club is open for activities for two hours in the morning and another two hours in the afternoon. When the mini club closes, the mini disco starts, then there is a show and finally the pets appear. We have not had any complaints so far about the pets' schedule. Finally, safety is a priority for us and our facilities are checked by competent technicians, complying with all current regulations. In any case, we value your loyalty and feedback, and we are committed to improving our services. Your satisfaction is our top priority, and we hope to welcome you back soon for a more enjoyable experience. Regards, Magic Tropical Splash Management Team
Tracey H
Checked in 2024年10月
Family
5.0/5
Outstanding
Posted on 2024年10月4日
After mixed reviews I was a bit worried about my stay at Magic Tropical Splash. Have to say that I shouldn't have been though! Had a fantastic weeks stay here with husband and daughter. Staff are lovely and room cleaned on a daily basis. It's a five minute walk down to a lovely beach surrounded by cafes and restaraunts, even a supermarket. If you want to go into Benidorm it's a 15 minute bus journey that stops right outside hotel and very cheap at €4.80 for 3 people. There is a massive amount of food to choose from in the all inclusive and most nights had something to suit everyone's taste. I don't drink so cannot comment on that but bar looked well stocked. I would definitely return to this hotel again
Response from Property: Dear guest, Thank you for your lovely words. We appreciate your excellent comments about the hotel services and facilities. It is a pleasure for us to know we didnt dissapoint you. Also thank you for highlighting the service of our staff, location, food and clealiness. It was a real pleasure to have you and we hope to see you again. Kind regards, Magic Tropical Splash Management Team
S2945GRshirleye
Checked in 2024年10月
Family
4.0/5
Very Good
Posted on 2024年10月2日
Staff friendly and food great with lots of choices for each meal. Room ok but on 1st floor so only view was air-conditioning units and a bit of pool. Atleast we didn't have to rely on lifts. Bus stop outside to Benidorm and short 15min walk to either Finestrat beach or Poniente nr Benidorm. Main downside was some of the guests. Never seen so much waste of food on plates and towels on sunbeds for hours and no one sitting there. Loads of children considering it was term time. Spent more time at the beach.
Response from Property: Dear Guest, We greatly appreciate that you have shared your impressions after enjoying a few days of rest in our hotel Magic Tropical Splash. We would like to thank you for choosing our hotel for your stay on the Costa Blanca. We deeply regret that you were disturbed by the bad behaviour of other guests. Unfortunately, not everybody on holiday acts in a way that is considerate of their fellow guests. It is particularly frustrating for us that some people choose to show such a lack of concern for others, as there is nothing that we can do to predict such behaviour especially with families. If a situation arises, we do have measures in place to deal with this, including issuing warnings and evicting them from the hotel should the behaviour continue. We are however, often reliant on other guests making the individuals known to our staff. We can only apologise for the behaviour of other guests in the hotel but, from the moment that any specific incident is reported to our Reception Department, our procedure is aimed at resolving it. Finally, although we are not responsible for the actions of other customers, we are always ready to inform, prevent or intervene in those cases that are required, to ensure the welfare and coexistence of our guests, as our top priority is to ensure that everyone enjoys a happy holiday. We look forward to welcoming you back in the near future. Sincerely, the Magic Tropical Splash management team.
Ivacardi
Checked in 2024年9月
Couples
4.0/5
Very Good
Posted on 2024年9月29日
A great hotel for families away from the main busy Benidorm. Plenty to keep children happy and entertained. A large buffet restaurant with lots of choice and a smaller snack restaurant near the pools. The pools are very good as are the different slides. The all inclusive plus is worth the extra money as it gets you into shows and other activities ( I can recommend the Robin Hood show). The evening entertained is as expected at a large family hotel with a good entertainment team. While the hotel reception staff are helpful I found the staff at the Jet2 desk a good source of information for getting out and about, even if you're not a Jet2 customer. The rooms are a good size. The down side, you do sometimes have to wait quite a while for a lift, plenty of them just busy at certain times of the day. The food in the Italian restaurant that you have to book is very average. Its the same food as the buffet restaurant except table service. The childrens entertainment goes on until almost midnight, which is fine for people who don't mind very young children running around that late. The hotel is in need of a good refurbishment. Especially the bedrooms. The balcony door in my room didn't close properly even after the maintenance man put a new catch on it. The balcony itself wasn't cleaned at all while I was there (apart from me cleaning the table) and the stickiness of the floor and table was there prior to me using it.
Response from Property: Dear guest, First of all, we would like to thank you for choosing us to enjoy your holidays on the Costa Blanca. Meeting and exceeding our guests' expectations is our top priority and it is very gratifying to know that the service received from the whole team, as well as our fantastic facilities, have contributed to your complete satisfaction. Magic Tropical Splash has 16 lifts, 4 per tower. We have a maintenance company that checks the lifts periodically and as soon as there is a breakdown it is fixed within 24 hours. Our lifts comply with the current legal regulations and have obtained the Technical Control certification, in addition to the monthly inspections to which all the lifts in the establishment are subjected by our maintenance company. It must be said that as in any busy building at peak times customers may have to wait for a lift. Lifts can be slow to serve customers if they are used at specific times of the day when this service is most in demand. Please know that we take note of your comments as they are the best source of information to continue improving our services and facilities every day. We hope you can give us another opportunity in the future and I assure you that we will do everything in our power to provide you with an unforgettable holiday experience. Sincerely, the Magic Tropical Splash Management Team.
Rdr160
Checked in 2024年9月
Family
5.0/5
Outstanding
Posted on 2024年9月24日
Just leaving the resort now after a fabulous week..The weather was poor for the first few days but that can't be an excuse to change your opinion of the hotel. Spacious, clean apartment, mini bar re stocked daily. Pools nice and clean, not much hassle with sunbeds Drinks were great with cruzcampo & Heineken as the lagers. Cocktails were better than we've had elsewhere. Our opinion was that the food was amazing. Enjoyed every meal every day. Plenty of choice, well cooked, warm, tasty. Very good indeed
Response from Property: Dear guest, We are very pleased to receive your kind comments about your stay at Magic Tropical Splash. We are delighted to hear your words highlighting the high quality of our services and facilities. We are proud to know that your experience at our resort has exceeded your expectations. We greatly appreciate your feedback and will take it into consideration to continue to improve and provide even more memorable experiences for our guests. We are glad to hear that you had an enjoyable time with us and hope that each and every one of them was a moment to remember. We look forward to having the pleasure of hosting you again in the future. Sincerely, the Magic Tropical Splash Management Team.
Andrew R
Checked in 2024年9月
Family
1.0/5
Posted on 2024年9月19日
Where do you start. The hotel is very dated, though according to the write up it had undergone a make over! Well it truly must have been a 50min make over. This is a hotel from the 80's and 90's. Lifts are very noisy, tatty and slow. Cracked tiles in bathroom floor, a kitchen area in a cupboard when your all inclusive? Staff were pleasant and hard working that is for sure. Food was basic all inclusive and very repetitive, but in general it was okay. Even though its all inclusive, you still had to pay for cards for the plastic cups, pool towels, 15 eus each, and the safe deposit of 30 eus, yes its all refundable, but you still have to pay it out. There is something very odd about the entertainment at this hotel. The adult entertainment starts at 5pm and finishes at 7pm 90% of the time. But the kids entertainment starts late and finishes at 11pm. Baby shark blaring out at gone 9 is not exactly adult entertainment. If you want a hotel which is just for young families or families with young children then this is the place for you. Bring a footy shirt and you will love it. On a plus, the local beach at La Cala, just 5min walk is lovely and paradise compared to the over crowded noisy pool area. You will pay for sunbeds and umbrella but hey that's a price worth paying to escape this very unpleasant hotel. I am certain others will love it, each to their own, but for me, it was just awful.
Response from Property: Dear Andrew, We thank you for your kind words towards our human team and we are happy to know that you enjoyed the food and the location during your stay. We take your feedback into consideration to continue improving our facilities and services. However, please don't hesitate to report any issues to the reception at the time so that we may take immediate action. Your comfort and well-being are top priorities, and we will always do our best to find an appropriate solution. Your comments are always interpreted in a spirit of improvement and growth and in this sense we would be delighted if you would choose us again in the next opportunity to spend your vacations with us. Regards, Magic Tropical Splash Management Team
A-person t
Checked in 2024年9月
Family
4.0/5
Very Good
Posted on 2024年9月18日
I chose this as Our first family holiday abroad family of 4 children 17 and under ..... Hotel is great for kids can't fault that and the layout is great .we went ultra definitely recommend! we visited magic robin hood within this holiday and as beautiful as it is it's so busy even though our hotel was full it's smaller so I felt safer being able to see my children and it didn't feel crowded. We was placed on the 18th floor even though I requested ground but what they don't tell you on booking is that with a bigger family in one room your going to be high up as that's where the bigger rooms are ! But I decided not to pursue this issue further as my autistic son didn't even try and go out on the balcony without me(I did ask on arrival if we could change but the receptionist said maybe and she would call if I could but I never got that call) the hotel had alot of Spanish visitors who were very rude especially the young girls making tik tok videos and just looked at us like we was nothing and laughing talking about me and my children amongst each other in the lift and was copying a word I said over and over and laughing ! Rude! Anyway apart from those little mishaps we enjoyed the holiday beautiful place! Food was nice and the ice cream and waffle trucks are great ! the man on the bar by the water slides with the different pints of beers ( free on ultra and a hotdog included) was the friendliest staff member he was always smiling and helpful very nice man ! We kept our hands thoroughly clean as we was paranoid about the sickness from other reviews and not one of us was ill on the stay (we came with friends also)we didn't hear of anyone being ill other than someone we met on arrival that was leaving one of there party's had came down unwell with sickness but The hotel is very clean ! Cheap Supermarket 5 mins walk away,shops all around and a few bars KFC Popeye's 5/10 mins walk if like my eldest your fussy ! Overall we was happy with this holiday and we would return again
Response from Property: Dear Guest, We are very pleased to receive your kind words. We are proud to see that you have such good memories after your stay at our hotel, highlighting the attention provided. Our team focuses its efforts on making the guest experience optimal and comments like yours are undoubtedly the greatest incentive to continue doing so. We look forward to welcoming you back on your next visit. Sincerely, the Magic Tropical Splash Management Team.
saintlee1970
Checked in 2024年9月
Family
3.0/5
Posted on 2024年9月18日
Firstly when you arrive get the APP it is very useful and if you are ultra all inclusive you can book so much to do ,we went to the medieval night terrace natura sus natura ,used the shuttle bus and also ate and drank at the three beachfront restaurants and bars . If booking pirates tavern or Italian restaurant READ the menus on offer The pirates was nice and Iberian pork rib was really good ,the Italian was not great and the hotel do an Italian themed night in main restaurant and this offers so much more . Do take cups with lids we took large ones as queues for drinks especially at evening are huge so with bigger cups we didn’t need to go back so much The entertainment late in evening is not to bad but the magic Costa blanca shows around 9 were awful ,the singers would sing how a song sounded and not how the words should be so most of the songs were incorrectly pronounced turning it into bad karaoke The lifts are small and you do have to wait sometimes up to five minutes but at no time did they break down ,frustratingly we were in tower 3 with four lifts on offer ,the higher floors could only be reached by two of these and the worst part many ppl only wanting to go up a few floors would use the two you needed causing delays ,this could be remedied as you need to swipe your wristband so restrict the two higher lifts to just those on higher floors . Also a tip if you go up one floor and request a lift it stops at you before anyone else The pool was nice and never busy Rooms are dated but a three bed apartment was huge with a balcony and great views and were very clean The disco downstairs was ruined by groups of kids aged 12-16 running around screaming and when we used the gaming experience on a few occasions security needed to be called as these groups were running banging windows and screaming disrupting the gaming ,the member of staff did very well to deal with this but was overrun by these groups ,you would think families would want to know where their kids are The sun beds we always got four with no problems or queueing but ppl did start queuing at 820 am and the three doors would open at 9 so we just watched the sunbed olympics at 9 with the Spanish guests laughing at how ridiculous the other British guests were behaving then after 5 mins we walked out and got our beds as less than a third were used The belearic beds are adults only There are various vip beds around the oool we tried twice to book one as not one as used the whole week but no one could help us book one Finally if booking magic stars for a meal dont as they no longer do food and you will turn up disappointed like we did and then we had to cancel it and rebook Maui which wasted a few hours of our day We enjoyed our time here but would we come again ? Probably not ,we have stayed at magic rock and although it wasn’t as big as here it was run better Also many people reserve beds with towels and on a lot of times most of these wouldn’t get used all day which was frustra
6/7
Response from Property: Dear Guest, Thank you for sharing with us your experience at our Magic Tropical Splash hotel and allow us to apologise for not meeting your expectations 100%. Please know that we take note of your comments as they are the best source of information to continue improving our services and facilities every day. We hope you can give us another opportunity in the future and I assure you that we will do everything in our power to provide you with an unforgettable holiday experience. Best regards from the Magic Tropical Splash management team.
markbazzer
Checked in 2024年9月
Family
4.0/5
Very Good
Posted on 2024年9月11日
We had a short 4 day holiday at the Magic Tropical Splash in August. The Caribbean Gold One Bedroom apartment was big enough for 4 people, although it is nothing special. However, the wall mounted air conditioning unit was good enough to keep the whole room cold meaning we slept well. As mentioned many times, the lifts are small and slow, but they were fully working during our stay. The Wi-Fi in the room (10th floor) was adequate but it can be a bit patchy around the pool. The swimming pool itself is a good size with a swim-up bar and 4 stools, so difficult to get a position there. It does get deep quickly but there is plenty of space in the middle of the pool and the temperature was spot on. There is an area for inflatables and if you so much as touch the water with one outside this area, the lifeguards will be blowing their whistle at you! The separate waterpark is excellent and I didn’t think the queues were that bad. There are 6 slide options, some of which require you to ride on an inflatable ring or a mat. The food was as expected for an all-inclusive location. There is understandable criticism as some of it is lukewarm, but I have never been to an all-inclusive buffet where this is not the case. You just need to be around when the chefs bring the food out while it is still hot. There is a great selection at all meals in the main dining area, including lots of salads & cheeses as well as puddings, including a chocolate fountain and the breakfast selection was really good too. You can get snacks during the day from the pool snack bar where you can self serve hot & cold drinks. For drinks from the bar, you will need to hire plastic cups for 1 Euro each. When you want another drink, hand the bar staff your used cup and they will serve it in a new one. At the end of each day or night, take your cups to the bar and they will give you tokens that you can exchange for plastic cups the next time. It is really very simple and you can take your own cups if you prefer. The drinks themselves are branded and the servings are as generous as you would like them to be! I found the staff to be efficient and friendly. There is also a nice bar in the adults only area by the hot tub where they will make you a fresh marguerita. The evening entertainment was OK, if nothing special, but there is plenty of space with it being outside. We saw a parrot show and some singing. You should not expect luxury and yes it does look a bit dated, but what you do get is a well located hotel with enough amenities and activities to ensure you have a pleasant stay. We enjoyed our time here and having initially been a bit concerned after reading some of the reviews, we came away saying that we would return.
Response from Property: Dear guest, Thank you for informing us about your feedback, we are delighted to read that you have had a nice experience and we will take into consideration your comments to improve our services and facilities. We would love to have you back at our hotel. Kind Regards, Magic Tropical Splash Management Team
Victoria F
Checked in 2024年8月
Family
5.0/5
Outstanding
Posted on 2024年8月29日
I don't usually write online reviews but I want to give my honest opinion after spending a week here. I almost cancelled my holidays after reading some awful online reviews. The hotel is dated and needs some TLC but for the most part the staff work hard and efficiently in order to solve any issues arisen. We ate and drank plentiful and always found a couple sun loungers without having to queu early in the morning. The lifts are old and take a while but we never experienced any long delays other than those expected at rush hour but we were on holidays so we were ok having to wait a little. The hotel is not too far from Benidorm and there is a lovely beach down the road with bars and restaurants.
Response from Property: Dear guest, Thank you for informing your feedback, we are delighted to read that you have had a nice experience and we will take into consideration your comments to improve our services and facilities. We would love to have you back at our hotel. Kind Regards, Magic Tropical Splash Management Team
Ben D
Checked in 2024年8月
Family
3.0/5
Posted on 2024年8月26日
The rooms were very spacious, nice views overlooking the pool. We never experienced any issues with the food being unsafe. However it was a little bland. The staff at the bar some was very friendly and others were very rude. The lifeguards were very rude blowing their whistles at everything making people feel uncomfortable. Felt like they wasn’t their to keep people safe more to enforce rules. The entertainment was very very disappointing, it was the same every night. We went for 4 days and didn’t see one adult entertainment it was all for the kids, which was very repetitive same songs and people dressed up. The cup situation was so bizarre as you had to walk around the whole hotel with your cup as if you lost it you wouldn’t get the money back, many times I got a drink they didn’t give me a new cup just refilled the used cup that had been sat in the sun all day. The wifi was a joke, didn’t get any wifi in the room, I had trouble connecting it so asked a man at the front desk who replied with ‘just follow the instructions’ and when I was finally connected it only worked in the hotel lobby. Overall I’ll say this hotel was average with pros and cons unfortunately the cons outweigh the pros in this case.
Response from Property: Dear guest, Thank you for your comments. We are delighted to know that you enjoyed the spaciousness of the apartments, the facilities and the food. On the other hand, we would like to clarify that for safety reasons, glass is not permitted in the entire pool area. However, in accordance with Magic Costa Blanca's environmental commitment to eliminate plastics, we provide our guests with the possibility of purchasing polycarbonate glasses on deposit. The client does not need to carry the glasses with them, but they are exchanged at the bars for cards, to guarantee the hygiene of the glasses and the comfort of the guests. On the other hand, the lifeguards have the task of monitoring the safety of our clients and it is very important that the rules are followed to guarantee this. In any case, we take note of your comments to continue improving our facilities and services and we hope to welcome you again very soon. Kind Regards, Magic Tropical Splash Management Team
david g
Checked in 2024年8月
Family
5.0/5
Outstanding
Posted on 2024年8月24日
My partner and I booked this hotel off the photos we saw on the Jet2 website and were super excited. Then we saw a few of the reviews. I don’t normally do reviews of places but on this occasion I think I will. If you’re booked to go here anytime soon - don’t worry! We are on the bus heading home and didn’t want to leave! You will always get some people who complain about everything but if Fun, Sun and a great holiday is what your after, you won’t be disappointed! Check in was great and informative. The Food was great with so much choice everyday to pick from and each day had a different theme like American, Oriental, Italian ect. Drinks were good with plenty of choice. Everything in our room worked as it should and around the hotel. Yes a few places look dated but you really don’t care or notice them. I’m in construction and pick at everything my partner says but even she was pleased with how little I noticed things. The Pool - WOW!!! amazing! This made our holiday! Get in line for a sunbed no later than 8.30am tho! They go quick! Shop on site, Games and slides! Loads of activities to do and loads of places close by to visit including an amazing beach only 10 min walk! The Staff - WOW! I’ve never seen hotel staff work as hard as they do at this hotel! They never stop, always smile, truly amazing. THANK YOU TEAM TROPICAL SPLASH! Picture was the view from our room! Truly amazing - We had a lovely time and you will too!!
Response from Property: Dear guest, First of all, thank you for choosing Magic Tropical Splash for your holidays. Thank you also for your kind words about our facilities and staff. It is for us a pride to know that you enjoyed your time with us. At Magic Tropical Splash we put our hearts into what we do to try to give our clients and good service and turn their holidays into a great experience. We hope to see you soon and share again with you and your whole family many new things and magical moments. Kind Regards, Magic Tropical Splash Management Team