Dawanshangedebushuijue
October 6, 2023
Strongly not recommended! Strongly not recommended! Strongly not recommended!
In short, the service is extremely poor and the room facilities are extremely poor!
Apart from the hot springs, there are almost no satisfactory places.
I rarely write negative reviews, but the quality of this hotel really disappointed me.
1. The waiter at the hotel gate watched us get out of the car and move our luggage. He just stood there urging us to move the car and did not help push the luggage cart. No wink.
2. The check-in attendant at the front desk is the most arrogant I have ever seen. Answer customer questions indifferently.
3. There is no elevator, so the whole family needs to carry several large boxes upstairs.
4. The room facilities are extremely poor. Not as good as the equipment of an ordinary express hotel. A hotel that costs 1,000 a night doesn’t even have a tea bag! Just two cups and two bottles of mineral water, nothing else. When I asked the front desk, the answer was that we didn't think about the equipment, we just did what we liked. The hot water stopped several times, and when I took a shower, the water was too small to finish the shower. The drain in the basin is still blocked. I wanted to call the front desk, but the buttons on the old phone had no words. I didn’t know which one was the front desk, so I had to press them blindly. I couldn't get through on the phone, so I ran to the front desk to complain. The person in front of me complained that the six-person room we had reserved was only given two pairs of slippers. We had been calling for a day and there was no response.
5. You have to grab breakfast, the restaurant is only a little big, and there are only a dozen simple tricks, so don’t expect too much.
6. The most tyrannical thing is that you are required to check out before 10 am! Extremely rude! This is the first time I have asked to check out so early. If there are not enough cleaning staff, we will start from customers.
In short, the entire hotel embodies an atmosphere of arrogance, laziness and stinginess. I asked other hotel guests and they all felt the same way as me. Most of them come here because of the good reviews, but after checking in, they all regret choosing this hotel.
If you see this, I suggest you think about it before making a reservation.
Original TextTranslation provided by Google