Best Five Star Hotels in Beppu

Overall, I felt the hotel was very nicely done with great local touches while still keeping an international atmosphere. I also wanted to point out the great flexibility of the hotel, allowing me to change my meal reservations from 3 dinners at Elements (I was on a package deal) to one at Elements and combining the remaining two meals at Elements to a dinner at Atelier. This allowed me to not have to dine at the same restaurant as well as opening up a slot for me to explore a local restaurant. However, there were two things that I'd like to point out that the hotel can improve upon. The first is the staffing at the club lounge (and in general) is not enough. There were many moments where I was left to wait, to the point where using standard facilities (like the check-in counter, or breakfast at Elements) would have been a more positive experience. Breakfast on 12/21 was where the understaffing really showed, where it took over an hour to complete breakfast; many guests left in the middle of their meal since service was horribly slow. However, the second point us what I would really want the hotel to work on - CoVID countermeasures. Largely, two things I'd like to point out. (1) Temperature screening us inconsistent. I was checked when I first arrived, but never anytime afterwards (or should I say, the thermometer station was unmanned). (2) During my meal at Atelier, my wife and I noticed that the staff (He was Italian, I think his name is Marco?) preparing the dishes (in the open kitchen) prepping a sauce, tasting it with the same spoon which was quickly rinsed it under the faucet and returned into the mixing bowl. I pointed this out to one of the servers (Japanese male, responsible for serving and explaining the dishes). This is where I felt the hotel can improve on - in detail, three things. (i) The Japanese server proceeded to quietly scold the staff in front of me, I felt that was not a great experience both for myself and the staff. (ii) Nothing was cleared. After the scolding (and then the staff responding back that he did not put the spoon back in) none of the utensils were changed and no follow up. I guess there is no trust in what a customer points out. And finally (iii) I felt that this is at the fault of the hotel for not putting in proper operation guidelines.A person putting together a meal will need to taste it, to make sure it's good. If the hotel were to put in operational guidelines to ensure tasting can be done while still making it very obvious that it is hygienic, I would not have to be writing this email. Needless to say, our dinner experience was ruined that night. I actually shared the above comment with IHG Guest Relations (on 25 Dec), which the agent was extremely prompt on getting back to me and assured that I would get a response back from the hotel about it within 48 hours. Unfortunately, the hotel never contacted me. I then asked guest relations again (on 5 Jan) to follow up with th

1⃣️ Service: First class! In particular, the way to check in, first enter the store, please sit down, send desserts and juices, while enjoying the view. After completing the formalities, we led us into our room and detailed all the details. 2⃣️Transportation: Get off at Beppu University Station and walk to the hotel. There are buses to all the hells, and you can also go on foot. 3⃣️Travel: You can go to the building, and the feeling of Little Kyoto is great! 4 sip: Fengqi by people, can be booked in the hotel can also be 450 meters away from the 7 11 supermarket 5⃣️ Facilities: The balcony has a sea view, the hot springs are always soaking, and the beds are large and comfortable. There is a beautiful view of the sea terrace.

During our trip, we had a desire for a wild experience like camping, but we also wanted a touch of comfort. After some research, we came across a newly opened resort called Grand Verde Resort, inaugurated in July 2022. The accommodations resembled individual rooms or houses resembling a camp setup, but with the added convenience of a private bathroom. One of the highlights was the opportunity to enjoy a BBQ dinner right next to our room, followed by a bonfire service in the evening. The resort also provided a public bath and sauna room with picturesque views of the beautiful grassland surroundings. Additionally, there was a small farm where guests could feed the sheep, adding to the overall charm of the environment.

The teppanyaki dinner at Shenheen was delicious. Everything was perfect, especially the Japanese hands. The room was large and equipped with a bath, which was very comfortable. The hotel has a shuttle service to and from Beppu Station. After checking into the hotel, it is very convenient to visit popular attractions such as Umi Jigoku.

This hotel is about 10-15 mins walking from the JR Beppu station. It is easy to find as you just walk towards the seaside until you see the Beppu Tower beside a main road, the hotel is behind it. There is a 7-11 beside the tower, and a bus stop in front of the tower, so is quite convenient. If you take the bus to visit the 7 Beppu Hells starting from the JR station and follow the sequence, i.e. Chinoike and Tatsumaki Jigokus as the last two hells, and you take the bus towards the Beppu station, you can stop directly in front of the tower, this complete a full circle of your Beppu Hell tour. I booked a seaview Japanese room and the view is great. The room is also spacious for Japanese ryokan standard. There is some minor renovation and furniture replacement done, so the room is a mixture of new and worn. There are two onsen baths in this hotel: one at the top floor, an open air onsen bath and one at third floor, which is an indoor onsen bath. The dinner and breakfast are both average though. Overall, I am quite happy with my stay here.

We enjoyed our stay thoroughly. Service was very good. Parking was an extra 550 yen per day. Breakfast was Japanese style but did include a bacon and egg cooked in front of each guest with the small Japanese hotpot. Our room fit 3 adults was very nice with clean modern amenities consisting of one room with two single beds, and a sizable living room with futon in the evening for the third bed. Nice view of Beppu tower in our room. Hotspring outdoor was totally enjoyable with a view of the sunrise and the Beppu Bay. Gotta be careful though because for ladies, someone in a boat at the bay might be able to see our naked upper bodies with telescope if we stand up.😅

Travel with a group of friends to Beppu but only 4 of us decided to stay at Amanek for 2 nights. This was the best decision ever as we were closed to the JR station, eateries, Tokiwa shopping mall, Donki and the beach were within walking distance. Only few staff could speak English. Those who speak Japanese only also try their best to serve the guest. I am impressed by how clean and new the whole hotel is. Best of all, I love the free flow of juices & beverages. You could also do take away in the UCC coffee disposible cup. Love the choice of either western or local breakfast with free flow of side dishes. I am surprised by how big the bedroom is and spacious bathroom. The gym equipment tho basic, are new & in good condition. The onsen is clean & modern & I love the warm rooftop pool with an awesome view! Amanek is thoughtful to provide guest with a basket to hold all your onsen needs. Upon check out, I was overcharged for my 2 days of breakfast. The staff was quick to rectify the problem & refunded me on the spot. Yes, would definitely stay in Amanek again in my next visit to Beppu! Thank you for the awesome stay!

Stayed for two consecutive nights, except that it is a little far from the iron wheel area where the eight hells scenic spots are located (about 2,000 yen by taxi one way), there are almost no shortcomings. Of course, after living for two days, I still feel that living in Baiju's place is quieter and more comfortable. It is more than ten minutes' walk from Beppu Station and the commercial district in front of the station. The hotel has excellent facilities, the hot springs are quite satisfactory, and the changing area is clean and classy. The buffet breakfast is exquisitely made and amazing, and the Japanese and Western dishes and desserts are all good. Although the dinner menu was deliberately changed in two days, the dishes are relatively simple and the portions are small, which seems to be somewhat lacking in sincerity. The service in the lobby is very good. Every day during check-in and check-out, the waiters gather at the gate to greet and send you smiles and blessings. The Japanese-style rooms are clean and tidy, and the space is reasonable. Some rooms can see the Beppu Park shaded by green trees.

　What we chose to stay at Beppu Onsen is ”Bamboo and Cape's Inn Flower Beppu”. ＪＲ There were hundreds of ｍ west of Beppu Station and a large park called Beppu Park nearby. When I entered the building, I was guided to the lobby sofa for check-in. The large partition like the front desk and the lobby was made by knitting bamboo and was very nice. The whole building, including the rooms, is new and very clean. Our rooms were twin rooms named the standard ”maiden”, but they were Japanese style twin rooms with tatami mats and were very comfortable. The dinner and breakfast at the restaurant called ”Kosuke” were very beautifully finished, including the vessel, and it was delicious. I felt that the ”hospitality” of the staff was wonderful more than the facilities.

Really enjoyed this unique hotel that has a mix of art, onsen, great views and decent food. The room (419) was not luxurious but was well designed, the balcony overlooked the extraordinary landscape that is Beppu, the greatest feature was the semi open-air onsen bath facilitated by the floor to ceiling windows, connected to the generous deck space. It was fun to walk around the gallery space and admire the interesting architecture, color palettes, and exhibits championing Beppu culture, landscape, flora, fauna etc. Sitting in the Peak restaurant for dinner, I was amused that one of the waitstaff was a robot that ferried food and empty dishes back and forth. Dinner was laid-back, had a window side seat that allowed me to enjoy the city glitter below. My stay here was at a fraction of another Beppu hotel on this trip, in many ways I enjoyed this place more and would not hesitate to come back.