Berlin Charlottenburg-Wilmersdorf 4-star Hotels

TLDR; the hotel is hotter than hell. You booked air conditioning, right? Well, actually … wrong. They turned it to hot air mode, won’t tell you that, and you’ll be unable to sleep as temperatures resemble the Sahara. There is also the fire station next door which they won’t advise you on either. Sirens ALL night long. Don’t think you can open the window to cool down - you can’t. The noise will give you tinnitus! The management or lack thereof are a disgrace. Stay here at your peril. Fuller review: I booked two rooms for six nights at almost 2000 euros. Our party were unable to sleep due to the extreme heat and had to leave early on day two, but not before giving the hotel four opportunities to put things right. We are reasonable people. The hotel, not so much. We booked Sana Berlin as the hotel is advertised as having air conditioning. This was false advertising as management had decided a few days earlier to switch off the a/c with no notice to guests, and were unwilling to switch it on, despite me asking on three occasions to reverse or rectify the issue. Not having this facility made the room incredibly warm, and sleeping at night impossible. Did I mention you can’t open the windows? The hotel refuses to concede this as an issue, despite their own member of staff visiting our room, agreeing it to not be acceptable and visibly sweating and uncomfortable due to the heat. This was the same member of staff who advised he lives in the hotel and can’t open windows either owing to the fire station next door and extreme noise of the sirens… so, not just us then. Notwithstanding this, the hotel still doesn’t take responsibility or rectify this, and has charged me handsomely for two nights accommodation (663 euros). Disgusted yet? You should be. However as with any horror story, it gets worse… I may have mentioned that we did not sleep for two nights, how could we? The extreme heat combined with the loud emergency vehicles… it felt we were in a warzone, not on a holiday. Ah, the windows. Firstly, you can’t open them to cool unable the room down due to the noise. Even if you did, you’ll get no privacy as you can’t shut the badly positioned electric blinds and have the window open at the same time… so yes, if you do you’ll be in full view of the street. Nice if you’re an exhibitionist. I’m sure you’re beginning to get the idea now. So, what did we as guests do about it? Well reader, we tried! Lord knows we tried; Both my husband and I tried to address matters with the hotel to provide fair opportunity to resolve the matter. After the first night I emailed at 8am the following day, to outline the issues. The hotel did reply at 10am advising this (the a/c) would get looked at by the ‘technical team’ however after this did not provide any further updates and proceeded to ignore us. Cool… or not as it happens! I sent a further email at 15:20 the same day seeking an update before we returned to the room. This was of course ignored, sigh. On

The style of this hotel was nice although wish we had booked booked a larger room as it was small and a bit cramped including the shower - had to stand in a particular position to avoid water all over the floor. There was a restaurant downstairs that served all day breakfast, was chi chi and nice although food we thought was average although it was packed every day meaning we would have had to wait a long time for a table and it took over the whole lobby meaning nowhere for residents to even sit. Limited restaurant and bar options nearby, wish we had booked another part of town. Hotel was though nicely styled and very good value for money.

The service was good. The room was small, but the transportation was good near two stations. There was also a gym and sauna in the basement, and I didn't use it, but I want to use it next time.

First impressions were good as our room was ready a good two hours before the advertised 3pm check-in. This was a life-saver as my wife and I were running on empty after a great tour of Germany. The hotel is obviously themed around Hollywood stars: each guest room has a pictured star outside it. Our room was much larger than we expected (having stayed in some much smaller hotels at similar or more expensive price in Germany). It had a fabulous walk-in wet room which doesn't sound like a clincher, but we really appreciated after a day pounding the Berlin streets. The hotel itself is less than a ten minute walk from the Savigny Platz S-Bahn on line S9. The receptionist I spoke to was really helpful pointing out the sites we were interested in on a map. Finally, the breakfast, set in a huge room, had plenty of choice. We'd definitely stay here again when in Berlin.

I have stayed in the beautiful Novotel Berlin am Tiergarten for a business Meeting and extended my stay for visiting Berlin. The Hotel is the perfect combination of a business and leisure Hotel. The breakfast (especially for vegeterians/ vegans!!) offers a huge selection and the Riesling at the Bar is delicious. The staff I had contact with in various departments is just outrageously friendly and I really felt at home. The location of the Hotel is just perfect if you want to have a quick run in the morning with the huge Tiergarten Park right in front and with the train Station also in front you can travel anywhere super quick and convenient. The Spa Area was bigger than I have imagined, including a Gym, a Sauna, Steam Bath and a really huge outdoor sun terrace. I will definitely visit this Hotel again when I travel to Berlin. For me personally- my best Hotel stay ever.

Not the cheapest stay for a solo tour, but i still think it was good value for the money. The room was a decent size, pretty clean and one of the best beds, pillows and duvets i've tried at a hotel for quite some time. The breakfast buffet was quite nice, though a broader selection of bread would have been a plus (quite a lot of wholemeal bread and basic flutes). Staff was polite and professional, and the bar always had guests - no dead lobby feeling at any time. Only negative thing was that on day two of my 6 day stay, the sound on all tv channels disappeared and never got fixed before i left. Apparently a general issue they had while i was there. The selection of non-german tv channels is also quite limited - but a good way to sharpen your german while in your room (when the sound is working, of course).

This hotel has had a revamp and is now called the Art Hotel, Park Plaza. There is another Park Plaza nearby…..we ended up there first! So don’t get confused!! Once you find this hotel….we arrived on the day of a national strike… it’s fab. Ignore the journey planner…. This hotel is a less than 10 min walk from the western end of the U1 line. The room we had was on 5th floor on a quite busy street, but it was so quiet we didn’t realise it until we looked out of the window the following morning. The bed and pillows were so comfortable, a great night sleep was had by us both. Shower was a big rainfall type with a smaller head shower head option if you wanted. Complimentary Elemis shower gel, hand wash, as well as body lotion. Breakfast was worth every penny as part of your B&B option. Otherwise it’s €18 for a full option or €5 for coffee and a croissant in the bar. Breakfast was fresh, pastries, cheese, meats, toast, mushrooms, sausage, bacon, pancakes, cereals, yoghurts; you could make your own fresh juice from fresh veggies & fruits. Coffee was excellent (I was told)…. I took my own teabags as I am very fussy, and made great tea. There is a spectacular hot water urn……that is very ornate and was awesome. Staff were multilingual and very helpful. Nothing was too much trouble and they were very insightful about the local area, and the available public transport options. I would highly recommend this hotel which has pop art throughout. We are planning to head back to visit Berlin again and we will most certainly stay here again.

The hotel room is large and clean, the bathroom is also large, and the facilities are relatively complete. In addition to the refrigerator and safe, there is also a simple kitchen. It is also very convenient when going out, the subway is downstairs, the bus station is opposite, and there are many restaurants and shops nearby. There are 2 rows of radiators in the room, and 1 row of bathrooms. When the heating is turned on, the room and bathroom are warm, not cold. The breakfast is rich and meets four stars. In addition to providing bottled welcome soda water and tea bags and coffee bags, the hotel also puts two small packets of QQ sugar, and you must bring your own toothpaste, toothbrush and slippers.

Located in quiet part of the city, 15 min. walking distance from central train station where you can take the public bus to the airport. Room was small. Breakfast area had sufficient space for guests. Reception was usually crowded, check-in and check-out took 10-15 min. each.

The male staff in the evening shift is very friendly, very patient, always smiling, and the service is very good! It rained outside and I also borrowed an umbrella for me. The room was great, my room was on the top floor, there was a balcony in the room and the bed was very comfortable! The location is very good, just in the city center, to various attractions, shopping and shopping, the surrounding restaurants are very convenient, it should be the best hotel I have ever stayed on this trip! If you have the chance to go to Berlin again, you have to choose this hotel!