Homaris West Side

The room was very well equipped and even had a working refrigerator. The bed/double mattress was also very comfortable and provided excellent sleeping comfort. The bathroom was very clean and there was no mold in the corners or shower cubicle. BUT: However, there were many weaknesses and problems in the hotel, which are due to organization and management issues: 1. Despite checking in 48 hours in advance, no room information was provided in the online booking process or by email until 3:00 p.m. (had to call the hotline) – the room number was only provided by email one day later. 2. At 9:45 a.m. (10/30/25), some items on the breakfast buffet (sausage, fruit) were no longer being replenished, and we had to ask the service staff to refill the coffee pot. 3. Despite paying EUR 19 per person for breakfast, you have to pay for every second coffee (espresso, latte macchiato, etc.) NO! GO!! 4. Treadmill in the fitness room was broken for several days, no quick repair 5. At noon, requested an extra blanket or wool blanket from housekeeping – still not provided that evening or the following day 6. Breakfast service staff preferred to eat breakfast in the same room at 10:00 a.m. instead of clearing away used plates and cups/glasses from neighboring tables. 7. When booking a room, no information was provided that a fee of EUR 5 would be charged each time for changing bed linen or towels for the following night, instead of pointing this out during the booking process.

The hotel itself has a cool self service concept to it. Check in is completed online, there is no one behind the reception desk. You can unlock your room from you phone and the lights are controlled by a tap screen. Mirror had a built in radio which was pretty good. Bed was okay, pillows were pretty flat and you were given only 2 for a double bed, I had to fold my pillow to give it some volume. What tarnished our experience was the noise we experienced and the lack of help we were met with. Constant beeping outside our room every 2 minutes which kept me up at night. When reported to the hotel we were met with automated bot responses. When someone finally responded they had said they’d send security up- i’m not sure any came to our floor to assess the situation as the noise persisted our entire trip. Even after reporting it multiple times nothing was ever resolved or explained to us. However the rooms themselves must have thin walls as we could hear doors slamming and noise from neighbouring rooms. I can’t speak for the breakfast and rooftop bar as we never went. Having your room cleaned during your stay was an extra up charge so we never bothered with that either. Location was okay and it did have good access to public transportation to reach the main part of Berlin. Do take note that as of writing this (November 2025) the local station Güntzelstraße is currently under construction so you can only access that station when coming back from central Berlin.

* 48 hours in advance, no room information was provided in the online booking process * At 9:45 a.m. (10/30/25), some items on the breakfast buffet (sausage, fruit) were no longer being replenished * Despite paying EUR 19 per person for breakfast, you have to pay for every second coffee (e.g. espresso, latte macchiato) * Treadmill in the fitness room was broken for several days * At noon, requested an extra blanket or wool blanket from housekeeping – still not provided that evening * no information was provided that a fee of EUR 5 would be charged each time for changing bed linen or towels for the following night