The hotel's location is truly excellent, with an Edeka and Lidl right outside. Unfortunately, the advertised minibar in the room was just a beverage cooler, which we were only told about later, despite being advertised differently. With an outside temperature of 40 degrees Celsius, it didn't keep anything cool at all, so all our drinks were completely warm. Furthermore, the air conditioning didn't work, causing the room temperature to rise to 38 degrees Celsius, making it almost unbearable. After multiple inquiries, we received different information from various staff members: 1) the technician had been there and couldn't do anything; 2) no technician had ever been there, and they knew nothing about it. Additionally, despite multiple requests, our wish for no room cleaning was ignored, and the 'do not disturb' sign on the door was completely overlooked. Despite repeatedly shouting that I was naked and no one should enter, someone still peeked into the room, which made me feel quite uncomfortable as a woman. Nevertheless, the hotel's location on Kurfürstendamm is superb and perfect for visiting all the sights and cool spots within minutes.
Original TextTranslation provided by AI
