Hotels in Berlin with Swimming Pools

Location was great, service was good, room was spacious by European standards, overall a great place to stay!

We arrived to a friendly welcome at this lovely hotel . Excellent room, well appointed with a modern ensuite bathroom . Breakfast was a well laid out buffet with plenty of choice . Staff were once again very friendly and courteous with pots of tea or coffee served at the table . The hotel was well placed for sightseeing Berlin and we would thoroughly recommend it if that is the purpose of your visit . The foyer has a unique and fascinating light display which is a lovely feature to watch in the evening with a quiet drink . We understand that there is a pool and gym facility but unfortunately we didn't have time to visit that section of the hotel during our three night stay .

The environment is very good, the room is very beautiful, the location is convenient, the train station and subway are at the door, and the Mall of Berlin is also very convenient for shopping in less than five minutes.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

This Crowne Plaza is definitely showing its age and is ready for a fairly comprehensive refurb. It does have a very handy location, however, and still delivers a pretty solid product. Check-in was quick and efficient, although trying to pass off a standard room on a higher floor as an upgrade always feels a bit disingenuous. My IHG status was recognised and we were also able to check-in early. Most of the public areas of the hotel are quite dated and gloomy. The rooms were refurbished in the 2000s and are a bit more up to date, as are the bathrooms, but could also do with a more modern feel. No USB sockets here for sure. That said, the room was very clean and everything that was in it worked – including a very efficient HVAC system. Sound proofing was also reasonably decent (although we were on the quiet floor and you could still hear doors slamming) and the blackout curtains did their job. The room did feel quite cramped, particularly for a hotel originally built in the 1970s. The restaurant area has been updated more recently and the breakfast buffet was extensive, well stocked and enjoyable – definitely a highlight. We did book quite a long time in advance, so the room rate of around EUR130pn felt pretty good value for what we got. I would return if the rate was right.

The staff was friendly. I had a problem with the cleanness of the room. The staff manage another upgraded room with a late check inn option. like to stay again.

We are just home from Berlin & this beautiful hotel. We had an amazing stay. The hotel location is wonderful in a leafy quiet street with a small shopping mall underneath & just a 15 minute walk from the main attractions in West Berlin. The nearest subway is a 2 minute walk away too. We had a room on the 5th floor with a balcony, the room was extremely spacious with a brilliant shower. Breakfast was fantastic & all the staff were so helpful & made our stay in Berlin so special, thank you, we will be back ❤️

TLDR; the hotel is hotter than hell. You booked air conditioning, right? Well, actually … wrong. They turned it to hot air mode, won’t tell you that, and you’ll be unable to sleep as temperatures resemble the Sahara. There is also the fire station next door which they won’t advise you on either. Sirens ALL night long. Don’t think you can open the window to cool down - you can’t. The noise will give you tinnitus! The management or lack thereof are a disgrace. Stay here at your peril. Fuller review: I booked two rooms for six nights at almost 2000 euros. Our party were unable to sleep due to the extreme heat and had to leave early on day two, but not before giving the hotel four opportunities to put things right. We are reasonable people. The hotel, not so much. We booked Sana Berlin as the hotel is advertised as having air conditioning. This was false advertising as management had decided a few days earlier to switch off the a/c with no notice to guests, and were unwilling to switch it on, despite me asking on three occasions to reverse or rectify the issue. Not having this facility made the room incredibly warm, and sleeping at night impossible. Did I mention you can’t open the windows? The hotel refuses to concede this as an issue, despite their own member of staff visiting our room, agreeing it to not be acceptable and visibly sweating and uncomfortable due to the heat. This was the same member of staff who advised he lives in the hotel and can’t open windows either owing to the fire station next door and extreme noise of the sirens… so, not just us then. Notwithstanding this, the hotel still doesn’t take responsibility or rectify this, and has charged me handsomely for two nights accommodation (663 euros). Disgusted yet? You should be. However as with any horror story, it gets worse… I may have mentioned that we did not sleep for two nights, how could we? The extreme heat combined with the loud emergency vehicles… it felt we were in a warzone, not on a holiday. Ah, the windows. Firstly, you can’t open them to cool unable the room down due to the noise. Even if you did, you’ll get no privacy as you can’t shut the badly positioned electric blinds and have the window open at the same time… so yes, if you do you’ll be in full view of the street. Nice if you’re an exhibitionist. I’m sure you’re beginning to get the idea now. So, what did we as guests do about it? Well reader, we tried! Lord knows we tried; Both my husband and I tried to address matters with the hotel to provide fair opportunity to resolve the matter. After the first night I emailed at 8am the following day, to outline the issues. The hotel did reply at 10am advising this (the a/c) would get looked at by the ‘technical team’ however after this did not provide any further updates and proceeded to ignore us. Cool… or not as it happens! I sent a further email at 15:20 the same day seeking an update before we returned to the room. This was of course ignored, sigh. On

Very good option of accommodation in apartments in the center of Berlin!! We stayed 5 nights in this hotel and we had a great time: very good, very professional attention from Fran Barceló and his team. The apartment is spacious, it is close to the center (you can walk there), well connected with public transport (metro and bus) and the metro. Highly recommended, without a doubt!!

This was our second time at this hotel and I just want to say what an outstanding stay it was. From the check in at reception to the amazing staff to the rooms and to everything else, it was excellent. This hotel only gets better and better. Keep the service up. All of the service was excellent. I am not mentioning names as there will be to many names to mention and every single member of staff was lovely. I will recommend it to everyone I know going to the Berlin. It is a feeling of home and I am now sitting back at home, and cannot wait for our next time.