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Swissôtel Kursaal Bern
4.6/557 Reviews

Swissôtel Kursaal Bern

Breitenrain-Lorraine Berne|0.65km from Fountain of Justice
Nice Looking Hotel, Lacking Service I had high expectations for this hotel because of the name and the price and felt it didn't live up to either. The room was small but very nice room features and esthetics were great. The view was awesome, the bed was comfy and I loved the pillow menu. The room service was also really great. Good food, amount of time for delivery was great as well. The not-so-good: Our ”air system” in the room was not working the entire time and it was a constant fight with the hotel staff for them to even look at it. It was never addressed during our stay at all. When we brought it up to the lady at the front desk she told us we should open a window. I didn't pay $350 a night to be told to ”open a window” and I'm not a fan of sleeping with bugs that fly into the room. We did manage to get a fan for the room and that did help a little but the attitude was not appreciated. Also, we had a problem with housekeeping unplugging anything and EVERYTHING left to charge in our room while we were not there. One item was my electric toothbrush which was dead. They even when as far as removing our room key entirely from the wall. I found this very unacceptable. We are energy conscious but if I leave something to charge it's for a reason. Also on our checkout day housekeeping walked into our room at 8 am and saw my husband naked getting out of the shower. The location is okay, not super convenient, overall beautiful hotel but staff need some major training in how to service and communicate with guests.

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Explore Guest Reviews of Hotels in Berne

Searching for hotels near Fountain of Justice? Compare room rates and reviews to find your ideal stay.
Sorell Hotel Arabelle
4/513 Reviews
Langgasse-Felsenau
The hotel is located in a quiet neighbourhood. There is a bus station at the intersection, not far from the train station. The breakfast is rich, the rooms are clean, the facilities are new, and the stay is very good.
Best Western Plus Hotel Bern
4.4/5120 Reviews
Old City of Bern
The hotel is very well situated, in the center of Bern. Beds, bathroom and corridors of the hotel are clean. Highly recommended !
Prizeotel Bern City
4.2/565 Reviews
Breitenrain-Lorraine
The climatesystem still isn’t working. When we checked in, we weren’t told about the problems with the climate system, nor the time of the breakfast in the morning or the checkout time. She only asked if we brought a pet hamster when she saw the beauty case. Strange. When we opened the door, the room was very hot. Switching on the climatesystem, there was only noise but no cooling. When we complained about the climatesystem we were told that the system will be repaired tomorrow. On Sunday the rapairman doesn’t work!! We asked about some compensation, we were promised maybe a refund tomorrow, a free breakfast or something like that. But tomorrow there will be more information about the refund. The weather is very hot, no good staff in sight, it will be heavy night. Paid the room in advance. Big mistake….
Hotel Jardin Bern
4.5/572 Reviews
Breitenrain-Lorraine
#Praise# for nearby activities, bedding comfort, safety, sound insulation, mosquito control measures, hotel smell satisfaction; this is the most comfortable and best service hotel in Europe! The hotel is small but very clean! Also with a balcony Downstairs is the park, very quiet, excellent breakfast! The most important thing is that the boss is an uncle. The spirit of service makes people feel the British housekeeper.
Goldener Schlussel
4/559 Reviews
Grünes Quartier
FANCIEST BREAKFAST we have ever had the pleasure of enjoying! The whole family was blown away by the amazing spread of fresh and homebaked choices. I just remember thinking I have never seen a fruit salad bowl arranged so beautifully. They really put A LOT of love, attention, and pride into their breakfast. This hotel was located in a perfect location for us since we just needed a place to sleep near the train station. It was an easy and safe 10 minute walk away. It is also located in the hub of all that is happening in the city. We didn't have time to check out the town but we definitely want to return since we saw so many historical-looking statues and buildings on our walk. The hotel manager told us that this is the oldest hotel in the city - from 1508. The rooms thankfully are modern though. :) Only suggestion I have is that if you need a quiet sleep, ask for a room not on the front side of the building or at least not right above the street level restaurants and night life. Manager was super accommodating and even helped us check in after the regular hours due to our late train arrival. They spoke English and were very kind to us.
Hotel Bären am Bundesplatz
4.3/594 Reviews
Rotes Quartier
Liked the location of the hotel. However, we had booked it for a/c but the air conditioning was not working in any of the 3 rooms we had so it was very disappointing. Extremely hot and uncomfortable at night.

Frequently Asked Questions

Berne Travel Guide

If you want to stay at the best hotel in Berne, Trip.com is here to help! Book hotels in Berne via the Trip.com website or app, it's easy and hassle-free. For trips in Berne, you can choose hotels around the city center or accommodations near popular attractions. You can plan a one or two day trip to Berne.

Every day, travelers worldwide arrive at Bern Airport to start their vacations and business trips in Berne. If you don't want to take a flight, coming to Berne by train is a good choice as well.

When visiting Berne, you can choose from over 60 hotels with great reviews. Berne has high quality and low-priced hotels. You can spend one night at a nice hotel for only 155 USD. There are 2 five-star hotels in Berne at an average price of 350 USD per night. There are 14 four-star hotels in Berne at an average price of 192 USD per night. There are 14 three-star hotels in Berne at an average price of 142 USD per night. There are 3 two-star hotels in Berne at an average price of 149 USD per night. Berne has many well-known chain hotels which are suitable for both business trips and vacations. Those who favor Novotel can choose a hotel under its name. In Berne, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. Sorell Hotel Ador Bern is one of the most popular hotels in Berne. Many tourists also stay at Hotel Bären am Bundesplatz Bern.

In the city center of Berne, you'll have easy access to Prison Tower, Bear Plaza. If you want to spend a fun vacation with your family, locals recommend visiting Gurten, Elfenau, Schwarzsee. The most popular attractions for tourists in Berne are City Hall, Old City of Bern, Wege zu Klee. With a developed commercial area, visitors can head to Titolo, Laederach for a great shopping experience.

Average Temperature

• January to March: 3.71°C during the day, -0.21°C at night

• April to June: 15.04°C during the day, 9.66°C at night

• July to September: 19.58°C during the day, 14.02°C at night

• October to December: 6.44°C during the day, 2.93°C at night

Average seasonal Rainfall

• Spring: 62.67 cm

• Summer: 104.0 cm

• Autumn: 107.0 cm

• Winter: 79.33 cm

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