Wow, what an amazing 3-night break in a superior lodge at Waterloo! The facilities were top-notch and the location was fantastic, with easy walking distance to Betws-Y-Coed and a short drive to numerous must-visit places. The staff, especially Laura, were absolutely fabulous and went above and beyond to ensure our stay was perfect. As someone with a severe nut allergy, I was blown away by the level of care and attention from the hotel. They always double-checked which meals were safe for me and in 3 breakfasts and 2 evening meals, I never had to remind them - they were already aware and prepared when we gave our room number. This hotel truly exceeded all expectations.