Reviews of Radisson Collection Hotel, Gran Via Bilbao
Radisson Collection Hotel, Gran Via Bilbao
Gran Vía de Don Diego López de Haro, 4, Bilbao, Basque Country, 48001, SpainSee Hotel Details
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1 night
Guest Reviews
9.1/10
Great
119 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.1
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All reviews(119)
Positive reviews(19)
Reviews with photos/video(5)
kalamcandy
Collection Room
Stay Date Jan 2024
Couples
17 Reviews
10.0/10
Outstanding
Posted on Feb 22, 2024
Good location as it is just next to train station and metro station. Located in the shopping region. With 5 star standard. Breakfast is good. Room is clean and big.
Response from Property: Dear visitor
Thank you very much for writing such a kind review.
We are honored to host you and hope to have the opportunity to host you again.
I wish you all the best,
Jordi Boan
Service Manager.
Guest User
Collection Superior Room
Stay Date Feb 2024
Couples
15 Reviews
10.0/10
Outstanding
Posted on May 9, 2024
We got an upgrade room very happy with the room but pillow not so nice to sleep 😒
Response from Property: Dear visitor
Thank you very much for writing such a kind review.
We are honored to host you and hope to have the opportunity to host you again.
I wish you all the best,
Jordi Boan
Service Manager.
HKTRAVELS
Collection Premium Room
Stay Date Mar 2023
Family
103 Reviews
10.0/10
Outstanding
Posted on May 8, 2023
Perfect hotel I would not hesitate to stay here again at any time!
Response from Property: Dear visitor
Thank you very much for writing such a kind review.
We are honored to host you and hope to have the opportunity to host you again.
I wish you all the best,
Jordi Boan
Service Manager.
spring1205
Collection Room
Stay Date Nov 2024
Other
13 Reviews
10.0/10
Outstanding
Posted on Dec 20, 2024
The Radisson Hotel in Bilbao is great. The subway and train station downstairs are very convenient. Shopping and Spanish food streets are just a few steps away. I recommend this hotel 5 points👍
Show OriginalGoogle Translated
Response from Property: 親愛的訪客非常感謝您寫下如此友善的評語。我們很榮幸能接待您,並希望有機會再次接待您。祝您一切順利、Jordi Boan服務經理。
Guest User
Collection Room
Stay Date Nov 2024
Business travelers
10 Reviews
10.0/10
Outstanding
Posted on Jan 12, 2025
The location is very convenient, the breakfast is also very rich, very satisfied with this stay
Show OriginalGoogle Translated
Response from Property: Thank you very much for your review and for the time you spent to complete it. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to Bilbao. Best regards.
WHYhuwa
Collection Room
Stay Date Jan 2024
Travel with friends
17 Reviews
10.0/10
Outstanding
Posted on Mar 5, 2024
When booking, I specifically looked for a relatively new hotel. There is a subway downstairs. ** compatriots can go to San Mame Stadium to watch the game in three subway stops. The British Palace Mall is across the road. It only takes 10 minutes to walk to the old town. It is very convenient. The hotel does not have a parking lot. The public parking lot is a little more than 10 minutes away. There are many restaurants and cafes around, which is super convenient for eating.
Show OriginalGoogle Translated
Response from Property: Dear visitor, thank you very much for writing such a kind comment. We are honored to have hosted you and hope to have the opportunity to host you again. Wishing you all the best, Jordi Boan, Service Manager.
Guest User
Junior Suite
Stay Date May 2024
Family
8 Reviews
7.0/10
Posted on Jun 29, 2024
Except for non-fixed items, other fixed items including the walls are covered with dust.
Hygiene: Average.
Service: Good
Location: downtown, but there is no parking lot. The public parking lot is 15 minutes away.
Show OriginalGoogle Translated
Response from Property: 親愛的訪客非常感謝您寫下如此友善的評語。我們很榮幸能接待您,並希望有機會再次接待您。祝您一切順利、Jordi Boan服務經理。
Guest User
Collection Room
Stay Date Nov 2023
Business travelers
16 Reviews
10.0/10
Outstanding
Posted on Dec 3, 2023
The hotel is in an excellent location, located in the city center, with various specialty stores and the British Palace nearby for shopping. Dining is just behind the hotel, with a wide variety of bars and restaurants to choose from. The hotel rooms are relatively large, which is pretty good in Europe!
Show OriginalGoogle Translated
Response from Property: 親愛的訪客非常感謝您寫下如此友善的評語。我們很榮幸能接待您,並希望有機會再次接待您。祝您一切順利、Jordi Boan服務經理。
山竹
Collection Room
Stay Date Jul 2024
Couples
20 Reviews
8.5/10
Very Good
Posted on Nov 6, 2024
The best hotel in the city in 2024, with average value for money.
Show OriginalGoogle Translated
Response from Property: 親愛的訪客非常感謝您寫下如此友善的評語。我們很榮幸能接待您,並希望有機會再次接待您。祝您一切順利、Jordi Boan服務經理。
Anonymous User
Collection Superior Room
Stay Date Feb 2025
Business travelers
11 Reviews
10.0/10
Outstanding
Posted on Mar 30, 2025
The boss is very satisfied
Show OriginalGoogle Translated
Response from Property: Dear Guest,Thank you very much for your excellent review and hope that we can welcome you back soon in Bilbao.Best regards,Pablo GainzarainGuest Service Manager
Xinyizhang
Premium Room (Collection, High Floor)
Stay Date Feb 2024
Family
4 Reviews
10.0/10
Outstanding
Posted on Apr 2, 2024
Very satisfied, the front desk service attitude is very good!
Show OriginalGoogle Translated
Response from Property: Dear visitor, thank you very much for writing such a kind comment. We are honored to have hosted you and hope to have the opportunity to host you again. Wishing you all the best, Jordi Boan, Service Manager.
Guest User
One-Bedroom Suite
Stay Date Jan 2023
Travel with friends
4 Reviews
10.0/10
Outstanding
Posted on Feb 26, 2023
This trip to pick 🌟 to Bilbao
booked this suite
I have to say that the hotel in the north is really cost-effective
Booked a suite
Not only is the living room huge
It's also great to have a corner balcony
Although it was a rainy day
The scenery is really good to me
Facilities: water bar snacks are of good quality
The bathroom has a shower and a bathtub
Hygiene: very clean, after all, it is a new hotel
Environment: My suite is on the sixth floor, because the seventh floor is a restaurant, so it is a bit noisy. Our friend's other room is on the fourth floor, which is very quiet.
Service: The waiters are very enthusiastic. I went to a spa at night
very 👌
Show OriginalGoogle Translated
6/10
Response from Property: Dear visitor, thank you very much for writing such a kind comment. We are honored to have hosted you and hope to have the opportunity to host you again. Wishing you all the best, Jordi Boan, Service Manager.
Guest User
Family Room
Stay Date Jul 2023
Family
25 Reviews
9.0/10
Great
Posted on Aug 30, 2023
The bathroom facilities are great. The bedroom is relatively simple, but overall it is clean. The bed is very comfortable and the hardness is moderate. The front desk service is average. First of all, I have prepaid the room fee, but the front desk insisted that I have not received it and is unwilling to check it carefully. Later, I became a Ctrip agent. It was only through communication that the solution was resolved. In addition, I was given a double bed even though it was a twin bed, but there was no room for negotiation. Later, a sofa bed was made for me.
Show OriginalGoogle Translated
Response from Property: 親愛的訪客非常感謝您寫下如此友善的評語。我們很榮幸能接待您,並希望有機會再次接待您。祝您一切順利、Jordi Boan服務經理。
Guest User
Collection Room
Stay Date Apr 2023
Solo travelers
3 Reviews
9.5/10
Amazing
Posted on Jun 13, 2023
Not bad, the location is good, there are many delicious food around
Show OriginalGoogle Translated
Response from Property: 親愛的訪客非常感謝您寫下如此友善的評語。我們很榮幸能接待您,並希望有機會再次接待您。祝您一切順利、Jordi Boan服務經理。