The Residence Bintan
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Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Bintan

The Residence Bintan

No. 3 of Top Family Hotels in Bintan
Kampung Galang Batang, Gunung Kijang, Bintan, Riau Islands, 29153, Indonesia
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With a stay at The Residence Bintan in Bintan, you'll be 14.9 mi (24 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal. This 5-star hotel is 17.4 mi (28 km) from Santa Maria Cave and 19.9 mi (32.1 km) from Senggarang.Show More
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hotel overview picture
Last booked 16 hrs ago
4.6/5Great·Service: 4.8
Great stay!91% Recommended
All 175 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaSnorkelingSkiingSaunaSpaMassage RoomFitness RoomParkingFreeAirport Pick-up ServiceFree
All Amenities
Surroundings
Airport: Kijang Airport
(29.6km)
Landmarks: Rumah Bintan Travel(mangrove/seasports)
(6.3km)
Landmarks: Pulau Pangkil Private Island Resort
(6.7km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

One Bedroom Garden Terrace
6

One Bedroom Garden Terrace

1 King bed or 2 Single bed
84-107m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Amenities
Check Availability
One Bedroom Beachfront Villa
7

One Bedroom Beachfront Villa

1 King bed
84-130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Amenities
Check Availability
Two Bedroom Beachfront Villa
6

Two Bedroom Beachfront Villa

2 Single bed and 1 King bed
200-272m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
One Bedroom Upper Garden King Suite
8

One Bedroom Upper Garden King Suite

1 King bed
58-111m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Amenities
Check Availability
One Bedroom Garden Terrace Twin Suite
4

One Bedroom Garden Terrace Twin Suite

2 Single bed
84-107m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
One Bedroom Upper Sea View King Suite
5

One Bedroom Upper Sea View King Suite

1 King bed
58-111m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
Garden Family Room
4

Garden Family Room

1 Double bed and 2 Single bed
228m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
One Bedroom Deluxe Sea View Villa
7

One Bedroom Deluxe Sea View Villa

1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Amenities
Check Availability
One Bedroom Garden Terrace King Suite
3

One Bedroom Garden Terrace King Suite

1 King bed
84-107m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
One Bedroom Deluxe Beachfront Villa
8

One Bedroom Deluxe Beachfront Villa

1 King bed
79-135m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Amenities
Check Availability
One Bedroom Upper Sea View Suite
9

One Bedroom Upper Sea View Suite

1 King bed
58-111m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Amenities
Check Availability
One Bedroom Upper Garden Suite
4

One Bedroom Upper Garden Suite

1 King bed
58-111m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Amenities
Check Availability
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Guest Reviews(175)

4.6/5
Great
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.2
  • Service4.8
Guest User
December 19, 2023
The whole experience was very amazing. The service was excellence! From the moment we stepped foot into Bintan Ferry terminal, we were greeted by the friendly staff and they just made us feel comfortable till the moment we stepped foot out of Bintan Ferry terminal. The moment we stepped on board the bus, we were given biscuit and cold towels and not forgetting the free wifi throughout our 75mins journey to the Resort. When we reached we were greeted by friendly staff and immediately we were lead to a room for our welcome drinks and check-in. The check-in process was fast but no room were available at 11 plus. We were told that our room would only be available at 2pm (it is already earlier as check-in timing is at 3pm) and the staff had advised us to walk around and go for our lunch first during the waiting time. It the end, we managed to get our lunch at 1pm (earlier then what they told us). What I like about the resort is that they update their activies and replies all through whatsapps. When we entered into your room, our luggage was already delivered there and the aircons were on. So it was already cooling.....weather in Bintan is HOT in Dec. Hahhahaa. The room was very beautiful and spacious. It was so amazing and romantic. It really make me don't want to leave the room. The food there was nice too. Although there is only two restaurant but they do have a great range of variety. And every evening, they have different dinner theme. The night I was there they had pasar malam night. Food stalls were setup at the open with tables and chairs and understand from the staff that the following night they were doing BBQ by the sea. Too bad, I'm only there for a night. They also have a huge breakfast spread. There are live music at the pool bar. Beside drinks, there are food serve there too. The live music is GREAT! It is really a pleasant stay!
Anonymous User
December 24, 2023
The villa is spacious and comfy. There are cockroaches and lizards roaming around in the villa. Can call for room service and they will clear the cockroach and lizard for you. Service is prompt and good. In villa dinning is fast and delicious. We love their lobster soup!
SIMPLEandHAPPY
December 12, 2023
Service: 10/10 Extremely polite staff who constantly check in with us. Once we forgot to tell them about our 15% off food and beverage discount, they apologised to us instead saying they forgot to check.🥹 We came here to have a short getaway for our one year anniversary and my husband's birthday and they decorate the bed + give us free cakes to celebrate our special occasions.😇 Food: 10/10 We love the restaurant and food here as compared to the other resort we went to. Although the other resort was still really good, the residence bintan restaurant seating arrangement caters to smaller groups and privacy instead of grouping everyone within the same huge table.😊 Facilities: I must say, I am slightly disappointed in their facilities as I actually feel bored because there were almost nothing to do here :( I understand that the residence bintan is quieter as compared to the other resorts and probably people choose the resort to chill and stay in their rooms. But they still need to have sufficient activities for the younger ones I feel. Since their resort is more towards the 'natural environment' concept, a lot of activities are based on the weather, the natural causation of the sea water such that there can only be water activities during high tide which is early morning. By around 11am, all water activities are ceased due to low tide and then there is nothing to do already, apart from swimming which how long can we swim in a day right?☹️ Yes we can travel out for activities but as we are already at the most inner part of the land, travelling out can take up to one hour which is quite burdensome too. So yup, these are some of my experience here. Nevertheless, I will still recommend the residence bintan for couples and families who just want a quiet and tranquil resort for a short vacation. (P.S. this resort is really quiet as there are not much music anywhere, not even the lobby HAHA).🙊
Jenartistworld
December 8, 2023
The staffs are all helpful and friendly. They remember us and the food are great. The villa is very clean, we enjoy our stay. The decorated our room for birthday and sent us yummy complimentary birthday cake. Frazil even got us a tandem bike temporarily at the pool side for our use as our bike are parked at the villa side. We love our morning yoga, followed by ATV, jetski, other watersport activities.
bimbotraveller
October 31, 2023
Nothing to complaint about this resort. Just that the location is very far away from bintan ferry terminal or tanjung pinang ferry terminal. Overall this hotel provide excellent service. From the moment we arrive at the ferry terminal, to the transport which provides cold towel, glass bottle of water and cookies. When we arrived at the resort we were given lemongrass water and the waiting time for our room was fast. They provide buggy services which u can just whatsapp them or call them. In room dining was perfect. My partner love the burger so much. We booked the beachfront villa. Very clean spacious and nice view. Love the infinity pool. Ig worthy. Dinner at Rica Rica was nice just a bit too dark outdoor. Food was delicious. We then head to the pool bar where they have live band. Very nice. We drank a lot and had our desserts there too. The infinity pool at pool bar is huge. U can swim at night too. Overall I love the resort so much!
Joooooooo
September 8, 2023
location was far out about 75 min from ferry terminal but they gave us a cookie to and fro and served us lemongrass drink when we reached. The food is priced relatively high due to lack of other alternatives ie cannot venture out of resort to eat since resort is far out. but luckily food is tasty. room service before 10pm was fast, but mia after 10pm.
Woshides
September 2, 2023
Excellent and top notch service...location is far from the ferry terminal...thats the only cons...other than that no complain at all...full of surprises from the friendly crews too 🫶 will love to come back again
MESTA
August 29, 2023
Amazing experience! They gave snacks (cookies & water) and cool towels during our land transfer. The location is far from the ferry port, it takes around 75mins, but good enough we had Wifi on board. Upon arrival of the hotel, the staff greeted us with warm welcome, served us refreshing drinks, and assisted our check-in right away. We rode the buggy to our villa, and they assisted us in bringing our luggage. The villa is amazing. It was so big! I love the hammock! The room is very clean. It has mini bar so you may have some drinks and pay upon check-out. We had a coffee maker in our room with complimentary coffee pods. The food on The Dining Room, Pool Bar, and Rica-rica were all delicious. Breakfast has a lot of choices. Although too sad they don't have hot chocolate so we just had coffee. We were surprised they told us we have one-time complimentary cocktail/mocktail! And oh, they gave my husband a birthday cake! The SPA offered excellent massage experience. We had land and water activities to make the stay more fun. The beach is so-so, we didn't swim there. But we loved the swimming pool. A lot of free activities also like kayaking, standing paddle, darts, billiards, table tennis, board games. We didn't get to try biking as we get tired easily haha. The staff are the best. Everyone wears beautiful smiles all the time. Overall, it was a very pleasant experience!
Jon96
July 16, 2023
Although the bus ride to the resort is bumpy, but once you reach the resort everything is worth it! Friendly staff Excellent service Topnotch hospitality Lots of water sports and friendly instructors 10/10 would stay again!!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check in, provide the following 1 day in advance: their flight information

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 5 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Adding crib: Free
Children 2–11 years old
IDR 726,000 (approx. US$45.79) per person per night
Children 12–17 years old
Contact hotel

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2018
  • Number of Rooms: 127
With a stay at The Residence Bintan in Bintan, you'll be 14.9 mi (24 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal. This 5-star hotel is 17.4 mi (28 km) from Santa Maria Cave and 19.9 mi (32.1 km) from Senggarang.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 25 kilometers.

Grab a bite at Pool Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bintan? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.

Make yourself at home in one of the 127 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Residence Bintan?

Prices at The Residence Bintan are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Residence Bintan?

The closest airport is Kijang Airport. It is 29.57km from the hotel and approximately a 43minutes journey by taxi.

What are the check-in and check-out times at The Residence Bintan?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does The Residence Bintan provide airport transfer services?

Yes, The Residence Bintan provides airport transfer services.

What amenities and services does The Residence Bintan have?

The Residence Bintan has the following amenities and services: Outdoor Swimming Pool, Exclusive Beach Area, Snorkeling.

Does The Residence Bintan have a swimming pool?

Yes, The Residence Bintan has a pool. Pool type: Outdoor Swimming Pool.

Does The Residence Bintan have fitness amenities?

Yes, The Residence Bintan has fitness amenities.

Does The Residence Bintan provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Residence Bintan have non-smoking rooms?

Yes, The Residence Bintan has non-smoking rooms. Please view the hotel listing for details.

Does The Residence Bintan provide breakfast?

Yes, The Residence Bintan provides breakfast.

About This Property

Nearest AirportKijang Airport
Distance to Airport29.57KM
Average Price FromUSD424
Hotel Star Rating5