Nirwana Resort Hotel
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Bintan

Nirwana Resort Hotel

Health Protected
Jl. Panglima Pantar, Riau, Bintan, Riau Islands, 29155, Indonesia
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Located in Bintan, Nirwana Resort Hotel is by the ocean, within a 5-minute drive of Lagoi Bay Lake and Plaza Lagoi. This 5-star hotel is 0.5 mi (0.9 km) from Lagoi Bay Beach and 5.8 mi (9.4 km) from Ria Bintan Golf Club. Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle. Enjoy seafood at The Kelong, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite. Make yourself at home in one of the 244 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Note: Nirwana Gardens Resort is not responsible or liable for any injury or fatality caused by accidents at our hotel. Participation in any activity is not without risk which may result in injury or even death. The hazards include risk of injury from rental equipment, rocky coast, uneven terrain exposure, animal/plant life, and other people in the vicinity. By proceeding with this booking, I hereby represent that I understand the inherent dangers of any of the activities offered by PT Alam Indah Bintan (Nirwana Gardens) and am aware of the risks involved. I hereby release and exempt PT Alam Indah Bintan (Nirwana Gardens), its operators, directors, agents, shareholders, officers and employees (hereinafter called Released Parties) from all liability for personal injury, property damage, wrongful death and cause of action of any kind caused in whole or in part by the negligence of the Released Parties, or arising from the rental or use of the equipment or howsoever caused, any claims, demands and liabilities of any kind whatsoever (including legal fees and medical evacuation costs) arising from the accident or injury.Show More
We Price Match
hotel overview picture
Last booked 7 hrs ago
4.4/5Very Good·Location: 4.5
Great service83% Recommended
All 132 Reviews
Amenities
Golf CourseOutdoor Swimming PoolFreeExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFree
All Amenities
Surroundings
Airport: Kijang Airport
(56.1km)
Landmarks: Nirwana Resort Hotel
(317m)
Landmarks: Laguna Golf Bintan
(2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Nirwana Room
5

Deluxe Nirwana Room

1 Queen bed or 2 Single bed
33m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Daily Housekeeping
Portable Crib/Crib
Room Amenities
Check Availability
Premier Nirwana Room
5

Premier Nirwana Room

1 Queen bed or 2 Single bed
33m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Sea View
Daily Housekeeping
Room Amenities
Check Availability
Nirwana Room
5

Nirwana Room

1 Queen bed or 2 Single bed
33m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Daily Housekeeping
Portable Crib/Crib
Room Amenities
Check Availability
Nirwana Suite
5

Nirwana Suite

1 King bed
74m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Sea View
Daily Housekeeping
Room Amenities
Check Availability

Guest Reviews(132)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.2
  • Location4.5
  • Service4.4
Guest User
February 19, 2024
Great place to come and have a short stay! Rooms are comfortable, location is fantastic and they have lots of different activities for the whole family!
Guest User
February 15, 2024
The resort is big building and beach front but it is not for swimming, the hotel is okay, the pool got 3 parts. No sauna in the resort. The Staff at restaurant and room service and housekeeping are friendly. Susan is very helpful but I was surprised that my 11 yrs old child was charges as adult even it stated in your website that Child is 11 yrs old I contest it but no avail so I paid as Adult for 11 yrs old. We had lunch at Mayang Sari restaurant that serves local cuisine which we always try whenever we visits Indonesia we ordered Oxtail soup but the soup is bland, no umami taste, the beef is dry it's disappointing. The service is good though. Our check out time was not smooth either, I was asks to pay the bill of more than 3 ml+ idr but my actual bill is just 1 ml + idr.
Hans
January 1, 2024
This place has the nice vibes of a traditional resort. Staff were largely polite, welcoming and friendly. There’s a large private beach area. However, my stay was marred by several issues. I booked a room with options for either a double bed or 2 twin beds. Upon arrival, I was told that there were no double beds available. I asked the staff if there’s anyone in a double bed room who’s checking out today, and told the staff I’m willing to wait if there is. She said there’s a guest in a double bed room who’s checking out that day, but she’s unable to “confirm”. She suggested that I take a room with 2 twin beds combined instead. Sensing that I’ve no choice, I reluctantly accepted it, and upon reaching that room, I saw the adjacent room with a double bed and the room looked vacant. I went back to the reception to ask if I could take that other room, and this time another staff took over and told me there’s a room with double bed for me but I have to wait for it to be ready. I agreed but felt perplexed why the first staff couldn’t have just told me the same thing. It’s not like I insisted on having a double bed room immediately, I already said I’m willing to wait. Another issue was the wifi. We all had problems connecting to the wifi, and when we finally got connected, the connection was often unstable. On the second night, there was a power failure and the electricity was out for several minutes. Overall, this is still a nice comfortable resort that makes a good getaway from the city. It will be even better if staff communication and wifi can be improved.
Guest User
December 31, 2023
Old resort. Not well maintained. Bathtub is dirty, which the housekeeping staff claimed "it is like that". Door is super hard to open. I asked the staff about it and got the reply "oh our guests always have issue opening the door". Service of the staffs also bad. When asked about check in and check out, the reply is rude. When we bought just ice cream at dino bistro for tea break, service charge was incurred but we were not allowed to dine in, as they claim that we did not purchase any meal. Food at poolside restaurant is expensive and super dry (we ordered chicken katsu and barramundi burger), totally not worth the hefty price. The beach is not suitable for swimming as the water is dirty and full of rocks. Tv quality is bad. Wifi can hardly be used as they want you to pay for premium connection. In short, the resort is not worth the price paid for.
JAUX
November 14, 2023
Everything is good, a very nice resort. The sea is beautiful. Only one issue is the WIFI needs to improve, connection is very bad, not easily access.
Anonymous User
October 17, 2023
Friendly and warm staff; at every touch points From the ferry terminal; before embarking the shuttle bus to the resort, to the staff at the hotel. Every staff is so warm. Thank you for the early check-in! They will hit the gong to welcome you and serve refreshing welcome drinks. The pool is amazing. It’s big enough for the children to enjoy. Breakfast buffet is not bad too. There is a shuttle within the resort that brings us to the seafood kelong. The price at the kelong is similar to Singapore, hence manage your expectations. Taste wise is pretty decent. The beach has a tar texture. We were looking forward to spend more time at the beach but had to cut it shorter. There were a lot of corals too, not recommended for those with little children. The pool make up for what the beach lacks. Will return again in future!
Daniel
March 15, 2024
Was there and they made my trip fantastic as their service was perfect helping me out in all aspects with my injury and my wife medical condition. Thank you
April Asejo
January 3, 2024
spent xmas eve here nice place
Guest User
February 22, 2024
Very good hospitality and reasonable activities with small baby such as horse riding, archer or so.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

On the day of check-in, provide proof of identification

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
IDR 665,500 (approx. US$41.87) per person per night
Adding crib: Free
Children 3 years old and over
IDR 665,500 (approx. US$41.87) per person per night

Breakfast
TypeAmerican
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 2 years old and under
Free
Children 3–11 years old
IDR 255,000 (approx. US$16.05) per person
Adult
IDR 450,000 (approx. US$28.32) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Health & safety measures
  • Hand sanitizers available in common areas
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
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Property Description

  • Opened: 1997
  • Renovated: 2017
  • Number of Rooms: 242
Located in Bintan, Nirwana Resort Hotel is by the ocean, within a 5-minute drive of Lagoi Bay Lake and Plaza Lagoi. This 5-star hotel is 0.5 mi (0.9 km) from Lagoi Bay Beach and 5.8 mi (9.4 km) from Ria Bintan Golf Club. Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle. Enjoy seafood at The Kelong, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite. Make yourself at home in one of the 244 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Note: Nirwana Gardens Resort is not responsible or liable for any injury or fatality caused by accidents at our hotel. Participation in any activity is not without risk which may result in injury or even death. The hazards include risk of injury from rental equipment, rocky coast, uneven terrain exposure, animal/plant life, and other people in the vicinity. By proceeding with this booking, I hereby represent that I understand the inherent dangers of any of the activities offered by PT Alam Indah Bintan (Nirwana Gardens) and am aware of the risks involved. I hereby release and exempt PT Alam Indah Bintan (Nirwana Gardens), its operators, directors, agents, shareholders, officers and employees (hereinafter called Released Parties) from all liability for personal injury, property damage, wrongful death and cause of action of any kind caused in whole or in part by the negligence of the Released Parties, or arising from the rental or use of the equipment or howsoever caused, any claims, demands and liabilities of any kind whatsoever (including legal fees and medical evacuation costs) arising from the accident or injury.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Nirwana Resort Hotel?

Prices at Nirwana Resort Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Nirwana Resort Hotel?

The closest airport is Kijang Airport. It is 56.11km from the hotel and approximately a 70minutes journey by taxi.

What are the check-in and check-out times at Nirwana Resort Hotel?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Nirwana Resort Hotel provide airport transfer services?

Yes, Nirwana Resort Hotel provides airport transfer services.

What amenities and services does Nirwana Resort Hotel have?

Nirwana Resort Hotel has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.

Does Nirwana Resort Hotel have a swimming pool?

Yes, Nirwana Resort Hotel has a pool. Pool type: Outdoor Swimming Pool.

Does Nirwana Resort Hotel have fitness amenities?

Yes, Nirwana Resort Hotel has fitness amenities.

Does Nirwana Resort Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Nirwana Resort Hotel have non-smoking rooms?

Yes, Nirwana Resort Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Nirwana Resort Hotel provide breakfast?

Yes, Nirwana Resort Hotel provides breakfast.

About This Property

Nearest AirportKijang Airport
Distance to Airport56.11KM
Average Price FromUSD187
Hotel Star Rating5