Homewood Suites Birmingham Downtown Near UAB

Staff was very friendly and the place was immaculate. Wonderful room and location.

I really enjoyed my stay. Everyone was very friendly, so were the other guests. Thank you.

Location is great and room is nice.

The Hotel oversold parking, leaving us to park in the paid parking garage across the street, where homeless people lived, and followed asking for money. Then you had to walk through an alley, also where homeless beggers were, to get to the hotel! The hotel itself was extremely nice, but parking is essential! No one tells you that you need to prepay for the hotel parking, which ar max would only allow for roughly 50 cars!

The parking situation is a disaster. That's where my criticism lies. First off, I didn't know at first I'd have to pay for parking or I never would have elected to stay there. Then, they told me that their parking lot was full. (So...I have a room reservation but you don't have a parking space for me?) Then I was told, "You need to reserve a parking space in advance." WHAT??? I had never been told this before. Then, I was told that I could park at a lot across the street from the hotel that cost even more than would parking in the hotel's lot ($5 more) Further, this lot was a public lot with no security. I grabbed my luggage and headed downstairs where I was greeted with a stench of urine in the dark with homeless people around. It was disgusting. I would like to have canceled my stay there but the time to cancel had elapsed and I would have had to pay anyway. I'm very disgusted by the whole experience.

The property was very clean & quite! But the front desk staff was Awesome!!! Real southern hospitality, friendly & helpful...thanks for the pleasant experience we'll be back soon

The hotel’s garage parking was full when we arrived. We were given a map with directions to another parking garage which is not managed by the hotel. It was after dark, confusing to find, dirty, and most concerning, was the number of people loitering in and around the parking garage, and on the walk back to a hotel. We were approached by some and it felt very unsafe. I wouldn’t stay there again unless I knew there was hotel parking available upon arrival. The room was updated, spacious, and clean.

Hotel room was large and clean. Bathroom needed repair and remodeling. Parking not available on site

I love the size of the room. The beds were comfortable. It has a full size refrigerator and the kitchen area has dishes and utensils. The facility is very clean. The staff was friendly and helpful. The couch in the room was older and didn't seem to fit since the rest of the room was nice. Parking is not convenient.