The Kelly Birmingham, Tapestry Collection by Hilton

Good location. Confusing parking

We particularly enjoyed how accommodating the staff was to our requests. We wanted extra towels and they immediately made that happen, our car was immediately greeted and unloaded by the valet, making check-in very smooth. Its central location to excellent dining was also a huge plus!

The staff were actually very nice, except for the evening desk host. She was confrontational and rude to us when we were at the bar having a drink. The bartender and door men were very pleasant.

We loved this unique property. It was centrally located and within walking distance to lots of great restaurants and coffee shops. The staff may be The best aspect though, they were great.

Mike our valet was amazing! Took great care of our car. Room was nice and clean. View was the only downside. Looked into pipes and a wall.

Rooms don’t have refrigerators which was a bummer bc we had food and medicine to refrigerate and also no ice machines on the floor. Staff was nice and parking was easy

The Valet was extremely nice and so were the front desk staff. The rooms are very dated for this price point. There is no mini fridge, microwave and no ice machines on the floors. The bartenders were nice, but the breakfast was expensive and lackluster compared to what’s offered at other hotels. The dining area was empty and I think the teenagers who checked us in also made our food. Staff 5/5 location 5/5 amenities 1/5

Clean room, attentive staff, convenient valet parking, dynamic and interesting hotel decor, perfectly central downtown location. I loved it and would stay again anytime.

Really great staff and the central location was very handy. I wish the gym was available but it was down for renovation.