Best homestays in Birmingham

We have stayed here before and things have been just fine. However, after a drive from Fayetteville, Arkansas, I was tired and wanted to just sleep. I got ready for bed, did all my stuff and flushed. The toilet became close overflowing and knowing how many times I get up at night, I called the front desk. When I told her the problem, I got silence for a moment , and then she asked if I wanted it fixed. What? Yes, of course. So I had to get redressed and wait. A gentleman came to the door and tried to hand me a plunger. He told me here. You fix it. I said no, you are to fix it. He said no, again and I lost my temper. I told him he could either fix the toilet or move me to another room. (There was an unoccupied adjoining room). He came in and plunged a couple of times and it was fine all night. Not sure why.he expected me to fix the toilet. O am usually sorry when I lose my temper, but not this time. We usually stay here on our way back to Georgia from Arkansas but I am going to suggest to my friend, who is a platinum member, that we stay elsewhere.

My husband and I went to see Metallica in Birmingham and needed an affordable place to stay. This was the best price around and turned out to be a pleasant surprise. The staff was friendly and helpful. The bed was super comfy and the ac/heat worked GREAT! The room was very clean and was a 1.3 mile walk to BJCC Center where the concert was. It was a great experience. The motel is a little outdated, but that didn't bother us at all. Cleanliness, comfort, and affordability are our top priorities. Thanks for a great visit.

We are Gold Radisson Rewards members and stay at CI&S locations a lot. This was our first at this location, and here are our comments: Pros - * The hotel is in a good location near I-459 and lots of restaurants. * Was Clean * We were allowed early check-in. Cons - * "Suite" is only 1 room, not divided into 2 separate rooms as the norm at other locations. * Room had 1 TV, which was at the bed. You have to lay on the bed (not sit on the couch) to watch TV. * Couch had an end table with no lamp making reading very difficult. * No gift bag at check-in (perk of Gold membership). I asked about this the following day after our check-in and was told "none are available". There was no offer to prepare one later (we were there yet another night). * No complimentary water (another perk of Gold membership). When I asked, the desk attendant took a dollar from the cash drawer, went to the vending machine, bought a single bottle of water and handed it to me. Summary: A clean, lower - middle end hotel not meeting the standards I've observed at many other Country Inn & Suites. The staff was courteous, but it is obvious there is no urgency in complying with the Radisson frequent guest perks.

We picked this hotel because I read review about the large breakfast. I have 2 toddlers and I needed to stay somewhere that they would eat well. We travelled with my parents and reserved 2 rooms. Our rooms did not look like the photos on this site. The floors were tile. I wiped them with a wet cloth and they were filthy! Around 11pm my 3 year started coughing so badly & uncontrollably that my husband left at midnight to by medicine at CVS to help suppress his cough. The room was that unclean. We all got very little sleep due to the the coughing. The next morning, I was still hopeful that breakfast would be great especially after a long night. Some of the breakfast was okay. The waffle mix was Sour. The worst part was that on a very large tv in the breakfast room they were showing a documentary of some starving, mangy dogs. It was absolutely disgusting. I’m sorry for the dogs but I do not want to watch that while my family eats. The TV was very loud and you could not ignore it. It was game day in Tuscaloosa and many of the people at breakfast had Alabama football apparel on. I kindly explained that my children were scared of the sickly dogs and asked the breakfast attendant it she would change the channel to ESPN or The Weather Channel. She snapped and told me they can only watch this local channel. This wasn’t local as we were in Alabama and this documentary was based in Texas not anyway... giving her the benefit of the doubt I went to the front desk. I explained that breakfast was fine but there was an issue with show on TV. I told the employee that the breakfast attendant explained the policy regarding the TV and I wanted to speak to their district Manager on their behalf to request that the hotel employees be granted other channel options to choose from. I was trying to help them! Mean while, the breakfast attended had followed me out to the front desk and she along with the desk worker verbally attacked me! They were so rude! They went off on me and told me to call 1-800-4Choice. They told me I needed to take my toddlers to my room and feed them in my room where I can watch the channel of my choice. I can’t carry 2 kids and 6 cups & 10 plates and that’s pretty much with breakfast with toddlers looks like! They were so rude. Said other hurtful things. I called choice to report the incident and they did not care. They said they send all the info over to the local hotel to make the employees aware that I was upset. Give me a break. They already know. How does Choice not care? This company is going down hill and does not even care. Very bizarre.... I will attach a photo. This is how I discovered the floors had not be moped and were so dirty. My son dropped a sippy cup and a tiny amount of water splashed out. I grabbed a rag to wipe the water up and it came up with this dirt.. And this was right after we checked in so it wasn’t from our feet.

I always stay at this hotel when I need to be in downtown Birmingham. It's very clean, modern, and a great location. There are special "Lysol" cleaning measures and labelled strips on the room door, tv remote and several surfaces detailing the extra measures. The room was spotless! Obviously with fewer travelers and the covid times, the breakfast is a grab and go and dinner is order and pick up with fewer choices. There are a few outside tables for dining on-site. The staff was very attentive to any needs or special requests. I encountered very few guests and actually only one on my floor so it's very quiet. Publix is a block away, several restaurants are within 2 blocks, and Railroad Park is less than a block. No fee for parking. Great beds!

I’ve been to the hotel twice on business, each time for more than 10 days. The staff remembered me and treated me very well. The hotel is extremely clean and located near some fantastic restaurants. Admittedly, I did not use housekeeping very much, and I don’t have a very big per diem expense account, so I did not use the restaurant in the hotel. I like this hotel and I would recommend it. The only thing I did not like is not under the hotel’s control. There is a large homeless population that congregates in that section of town. Being a single-traveling female, it was often uncomfortable. Also, on a Friday and Saturday night it is quite loud at the bars around the hotel, but that did not bother me. I slept right through it.