Clayton Hotel Birmingham Reviews

Love it here, cozy, convenient

excellent experience, great location, nice decor and food..

The beds were ultra comfortable and I had the best night of sleep I’ve had in weeks. Room was small but unless you’re planning on spending a lot of time in the room, it was perfect. Bathroom was great, very clean and had a rain shower head which I loved. They didn’t really provide any toiletries other than hand wash and body wash, I had to buy my own shampoo and conditioner. There’s also no fridge/microwave, but there was tea and coffee with a kettle provided. I would definitely recommend and I would stay again.

location is great though main entrance/ gate is slightly on right side where car cannot reach. No person available for your language to transfer from car to room & vice versa . No toiletries are available in wash room . One day cleaner forget to vacuum the room but staff is so cooperative and nice . Next time i will defiantly visit again.

Lovely hotel, close to all the shops and amenities in Birmingham

Despite being a clean and comfortable hotel, we are still annoyed over their customer service when we wanted to change our booking as our pet died on our check in date. They would not change our booking. We did not want a refund just to move the booking to a date the following week. They refused.

Location of the hotel is great, walking distance to downtown and the downtown area. The service from the staff was very friendly and helpful. For my next visit I would definitely return and stay at this hotel.

good hotel, good location, near shopping mall, easy access

Fantastic location and big room. Will stay there again Manage to book atreasonable prices

Room is good and everything is good, pleasant stay

The Place is Clean & Good Service,

Nice, clean hotel, friendly staff a big overpriced though.

Good position. Very clean

The clean facilities are very new. The building has a high-end feel both inside and outside. However, the service and the price do not match the price. In a hotel that costs more than 1,000 a night, a four-in-one express hotel shower gel is very stingy and smells bad... The bedding is rough and does not match the price of the hotel. I only asked for a one-hour delay in check-out. After the front desk agreed, they knocked on the door and said that the service could only be served for half an hour. The logic was confusing and the experience was not good.