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The Grand Hotel Birmingham Guest Reviews
4.8/5
Amazing
46 Reviews
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Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(46)
Positive reviews(44)
Reviews with photos/video(13)
Awesome stay(12)
Awesome rooms(11)
Friendly owner(11)
Great location(11)
Clean and tidy(8)
Negative reviews(2)
Guest User
Grand Twin Room
Checked in Jun 2024
Business travelers
20 Reviews
5.0/5
Outstanding
Posted on 19 Jun 2024
Everything it was just GREAT
Definitely come back.if next time in.Birmingham again. Defo....
6/7
Bonnie
Grand Twin Room
Checked in Agt 2024
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on 23 Agt 2024
The hotel is close to lots of eateries. A fun part of town to walk around. The hotel room was very clean. Unfortunately, the bed was rock hard. I woke up in pain from having slept on it.
Guest User
Grand Accessible Double Room
Checked in Apr 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on 24 Apr 2023
What a beautiful hotel with friendly and professional staff. This was our first time staying and we will definitely be back.
SSTT
Grand Double Room
Checked in Feb 2023
Couples
23 Reviews
4.7/5
Amazing
Posted on 8 Feb 2023
The room is newly renovated and we feel comfortable to stay. Breakfast is semi-buffet but food is brilliant especially the waffle. The only drawback is hotel doesn’t have their own parking facility.
Guest User
Grand Accessible Double Room
Checked in Mar 2022
Solo travelers
16 Reviews
5.0/5
Outstanding
Posted on 29 Mar 2022
I cannot daily this hotel in any way. I did not want to write a positive review because I don’t want it to get popular then I won’t get a room! Everything from start to finish.
Guest User
Grand Triple Family Room
Checked in Nov 2024
Family
1 Reviews
4.7/5
Amazing
Posted on 7 Nov 2024
The room is spacious, newly decorated, in good sanitary condition, the floor height is comfortable, and the bed including bedding is good. The overall hotel environment is elegant, and the traditional breakfast is not many but exquisite. There is nothing wrong with it except that the parking distance is a little far. Will stay here next time.
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Guest User
Grand Twin Room
Checked in Sep 2024
Other
3 Reviews
5.0/5
Outstanding
Posted on 23 Sep 2024
The room is clean and tidy, the bathroom is beautiful, although I can't understand English, I can feel that the service is very good! Remind the baby staying in the room that toothbrushes, toothpaste and slippers are not provided
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Guest User
Grand Twin Room
Checked in Sep 2024
Family
16 Reviews
5.0/5
Outstanding
Posted on 3 Sep 2024
The Birmingham Grand Hotel is a little far from the train station on foot. Because I was dragging a suitcase, the roads in Birmingham were sloped, and the road surface was not as good as the road surface in China, so it felt even more difficult to push the luggage! The hotel has the same name as the hotel we stayed in York. Are they from the same hotel group? Opposite the hotel is Birmingham Cathedral. On the way to St. Martin's Church, you pass by Birmingham's famous Bull Ring Shopping Center, which is also the second largest shopping mall in the UK. A little further down is Chinatown, where there are many Chinese delicacies. You can try them if you have time. The concert hall and ballet theater are all nearby, all within walking distance of the hotel. The hotel is in a superior location, and the hotel staff has a good service attitude. The luggage is delivered to the room, and you can order a breakfast in the breakfast room. It is a typical English breakfast, and the taste is also good. The room bathroom is spacious, the shower water is big, the bedding is clean and tidy, the room is quiet and comfortable, and it is in sharp contrast to the environment in the center of Birmingham. It is the most worthwhile hotel to stay in Birmingham.
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Guest User
Grand Twin Room
Checked in Agt 2024
Couples
11 Reviews
5.0/5
Outstanding
Posted on 2 Sep 2024
The most satisfactory hotel for the UK trip, with a very high cost performance. The hotels in the Lake District that cost more than 2,000 per night are not as good as this one. The environment, service and breakfast are all excellent. It's a pity that I only stayed here for one night when I passed by
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Guest User
Grand Triple Family Room
Checked in Agt 2024
Family
24 Reviews
4.7/5
Amazing
Posted on 18 Agt 2024
A century-old hotel, renovated and relatively new. 200 meters from Birmingham New Street Railway Station, you can only enter the station 20 minutes in advance by train. 5 minutes walk to Victoria Square, +3 minutes to the library. 7 minutes walk to Chinatown. The hotel's breakfast is semi-buffet, bread, fruit and drinks are self-service, meat and eggs are a la carte, called staple food, each person can only order one staple food, the cost performance is not high.
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Guest User
Grand Accessible Double Room
Checked in Jul 2024
Family
22 Reviews
5.0/5
Outstanding
Posted on 17 Jul 2024
The hotel is good, the location is very good, the transportation is convenient, the environment is very good, the service is also very good,,,,,,,,,,,,,,,,,,,,
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Guest User
Grand Double Room
Checked in Mei 2024
Business travelers
19 Reviews
5.0/5
Outstanding
Posted on 31 Mei 2024
The room was renovated and very new. The breakfast was great. The waiter was very friendly. The hot breakfast was on the menu and the cold breakfast was self-service. The hotel did not have a parking lot, but it was very convenient to park nearby and walk for 5 minutes. Full marks! I will stay here again next time.
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Anonymous User
Grand Deluxe Twin Room
Checked in Agt 2024
Travel with friends
34 Reviews
4.0/5
Very Good
Posted on 30 Agt 2024
Great location, big room!
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Guest User
Grand Double Room
Checked in Sep 2024
Family
3 Reviews
3.0/5
Posted on 14 Sep 2024
It was full of bad points. I stayed with my child for 3 nights. It was already past 7 o'clock when we arrived that day. There was no porter at the door. My daughter (11 years old) and I moved 4 boxes. Please note that there are steps from the door to the front desk. The two of us moved twice, and no one helped. It is possible that there was no one. The front desk had to be stationed. There were no other hotel members except the front desk. Then CI entered the room. First, it took two people to help each other to enter the elevator, hold the door, and push the boxes. After going upstairs, it was like a maze. The key corridor had carpets. It was not easy for my child and I to push and pull 2 boxes each. The room was still far from the elevator. At the door of the room, I finally swiped the card to enter the room. The door was very heavy. Another person held the door and the other person slowly moved the luggage. It took time and effort to get to the hotel and the room. It was the first time I felt that the 5-star service was self-service, which refreshed my cognition. In addition, I would like to remind you that there were no supplies in the room, no slippers, no toothbrushes and toothpaste. The situation on the day of check-out was the same as the day of check-in. I could only let the child go out and find the driver to help carry the luggage.
Finally, I would like to add that the room was not cleaned on the second day. I don’t know if it was because I didn’t leave a tip on the first day, but with such service, it doesn’t matter whether I give a tip or not.
Now I am worried that I will go to see my child again soon. Which hotel should I book this time?
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Guest User
Grand Triple Family Room
Checked in Jul 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on 5 Agt 2024
The room is spacious and bright, the service is perfect, and the location is good