Novotel Bishkek City Center

I had a great experience at Novotel Bishkek City Center. The hotel is modern, clean, and very well managed. The rooms are comfortable and well equipped, with everything needed for both business and leisure stays. The staff was extremely professional, friendly, and always ready to help. Check-in was smooth, and the service throughout the stay was excellent. The location is also very convenient, close to the city center and many key places in Bishkek. Breakfast had a good variety and the restaurant service was very pleasant. Overall, it’s one of the best hotels in Bishkek for comfort, service, and quality. Highly recommended for anyone visiting the city.

Absolutely terrible, from service to everything. Forgets to clean room, forgets to do laundry, staff literally entering the room in the evening without permission. Avoid at all cost.

Amazing stay at Novotel! Breakfast is one of the best I’ve had in Central Asia! Staffs are very helpful and rooms are good and new! Hotel is well maintained as well! Location is good and close to malls nearby

Pros: - Good location close to the city center. - Quite modern architecture and interior. - Not bad breakfast. Cons: - Our rooms were not ready when we arrived around 18:00. At our request, we received welcome drinks as compensation. - Although we asked for two rooms on the side of the hotel opposite the road, one of our rooms still faced the road. - Even with the windows closed, the road could be heard at night (7th floor). This worsened our sleep. - Two types of pillows. One of the pillows was really uncomfortable. - The air conditioners in both rooms did not work, the remote displays showed an error. - Quite weak water pressure in the showers. - The girl at the reception could not give us any documents when we checked out. As a result, the hotel, in our opinion, does not correspond to the level of 5 stars. Its level is 4 stars.

Really good and comfortable hotel, quite new. Nice location.

The offers a wonderful stay with modern and clean rooms, excellent facilities, and a very convenient location. The staff is friendly and attentive, ensuring a comfortable experience for every guest. Highly recommended!