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Orion Hotel Bishkek Guest Reviews
4.6/5
Great
73 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(73)
Positive reviews(48)
Reviews with photos/video(4)
Negative reviews(3)
Asya
Deluxe King Room
Checked in Jun 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jun 12, 2024
Great hotel, helpful staff, delicious breakfast.
Geertdb
Deluxe King Room
Checked in Sep 2024
Couples
1 Reviews
4.5/5
Great
Posted on Sep 9, 2024
Overall very good
Guest User
Deluxe Twin Room
Checked in Jan 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Feb 1, 2023
Perfect experience…
kind English speaking staff
10/10
Guest User
Deluxe King Room
Checked in Aug 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
It was very nice. It was clean and the facilities were good. I think I will stay there again next time. The staff were friendly and helpful.
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Guest User
Deluxe Twin Room
Checked in Oct 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Oct 18, 2024
Everything is great, clean, quiet, cultured!
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Guest User
Premium Deluxe King
Checked in Jun 2023
Couples
9 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2023
The room is the best in Kyrgyzstan. There are not many rooms. It is quiet. Downstairs is the Central Park, which is convenient for walking.
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Tian
Deluxe King Room
Checked in Mar 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Mar 13, 2024
Everything is cool, but water 0.3 costs $6 :) solve this.
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Guest User
Deluxe King Room
Checked in Apr 2024
Business travelers
41 Reviews
4.7/5
Amazing
Posted on Apr 10, 2024
The room was nice and the service was great
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Yigeaiwanerzidexiaojiejieya
Deluxe King Room
Checked in Jun 2023
Solo travelers
29 Reviews
1.0/5
Posted on Aug 8, 2023
I stayed here for two nights and only had a "Do Not Disturb" sign on the door one afternoon. As the most expensive hotel in Bishkek, the room was not cleaned once in two days. Even when the toothpaste, toothbrush, towel and mineral water run out, you have to call and urge them to be delivered by a special person. It is far worse than Sheraton and Hyatt in the same city. (I also stayed in both of them for two nights) When I checked out, I went to the front desk to complain, but no one said "I'm sorry". This management is really fucked to the extreme!
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Роман
Deluxe King Room
Checked in Jan 2023
Business travelers
4 Reviews
2.7/5
Posted on Jan 15, 2023
I do not advise those who are on business trips to live in this hotel. Stopped there several times. There is no soundproofing at all and half of the residents were celebrating something all the time all night. Security when contacting her behaved inadequately. Since I travel often, I'll probably have to live somewhere else. The app rating for this hotel is inflated.
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TAMAN1951
Checked in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 8, 2024
First class locally owned facility. The entire staff were very welcoming and helpful at every opportunity. Elegant wood finishes abound. Room itself is quite spacious and bed is super comfortable (especially after s long flight. Good TV. Reasonable fining choices as well. Very good location. Very reasonable prices.
Response from Property: Dear TAMAN1951, Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience at our locally owned hotel and appreciated the warm welcome from our staff, the elegant wood finishes, and the comfort of your room. It's great to know that our dining options, TV, and location met your expectations, and that you found our pricing reasonable. We truly value your kind words and hope to welcome you back for another first-class stay. Warm regards, Conrad Geske
Guest User
Checked in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 27, 2024
I have stayed here in November for a business trip lasting a few weeks. The hotel is very comfortable and in a great location with easy access to all important places in Bishkek and most importantly easy to reach even in rush hour. the cleanliness is great, the staff is very friendly and remembers my small requests. I have only had the breakfast buffet a few times, but it was always nice, fresh and clean. the gym is very well equipped with modern and up-to-date equipment and never busy. The hotel has a nice, large indoor pool and sauna (a pitty that the jakkuzzi didnt work). I have not tried the massages but my co-travellers liked it very much. The hotel is a non smoking hotel which is great.
Guest User
Checked in Nov 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 26, 2024
Best exquisite place in Bishkek to stay. Perfect hotel, great breakfasts, nice swimming pool, quiet and safe neighbourhood.
Maurits V
Checked in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 2, 2024
Nice, modern hotel with spacious and clean rooms that have all the amenities (hairdryer, in room safe, smoothly working wifi, complimentary water ...). Efficient luggage service. Good bed with excellent sleep quality. The minibar contains only 1 item per type. A bit difficult for a couple when you wanna take a night cap. Very good and extensive breakfast buffet. Excellent choice for a stay in Bishkek.
Response from Property: Dear Maurits, Thank you for your detailed review and for sharing your positive experience with us! I'm glad to hear that you enjoyed the modern amenities, comfortable rooms, and our breakfast buffet. Your feedback regarding the minibar is much appreciated, and we will certainly look into how we can improve it to better serve couples. We hope to welcome you back on your next visit to Bishkek! Best regards, Conrad Geske Managing Director
vidya s
Checked in Sep 2024
Travel with friends
4.0/5
Very Good
Posted on Sep 27, 2024
A grand locally owned hotel in the center of town, yet in a quiet locality, and a park nearby. Rooms are huge and well decorated with excellent bath and toiletries from aqua di parma. We were travelling in a group of 18 and check in was smooth. Breakfast was awesome with a huge spread of western and local delicacies. Fresh orange juice was very nice. The one star less for the dinner on the last day. Was a bit off key. Service was spotty as they had an event next door, and the perfection and taste of the breakfast dishes was sadly lacking. The pool was a good size and those who used the spa facilities , did recommend it . We had a wonderful stay and would definitely not look beyond the Orion if I were to return.
Response from Property: Dear Vidhusagar, Thank you for your detailed and thoughtful review! We are thrilled to hear that you enjoyed your stay with us and appreciated our grand hotel, spacious rooms, and the excellent breakfast spread. It’s great to know that your check-in experience was smooth, especially with a large group. We apologize for the dinner experience on your last day and appreciate your feedback. We will address this with our team to ensure consistency in quality and service. We're also glad to hear that our pool and spa facilities were well-received. Thank you for considering Orion for your future visits. We look forward to welcoming you back! Best regards, Conrad Geske Managing Director