98 Reviews
Village Hotel Blackpool
Blackpool|0.36km from Blackpool Zoo
I’ll start with the negative. Booked online months ago, and realised a week before that I had booked the wrong week. Having e mailed the online service they basically said tough!! However excellent staff on the phone helped me to resolve my issue. We had to upgrade rooms from twin rooms to double doubles. Check in was excellent and staff on reception were great. The three rooms were all on the same floor. They were very clean and the only negative would be that the bathrooms are a little tired looking and could do with a bit of tlc. Breakfast was good and Dot in the restaurant was so helpful, chatty and informative about the hotel, breakfast and Blackpool. We used the indoor and outdoor pool and facilities and it was all excellent. On the last night we ate in the pub bar. They serve until 10 which is a bonus and although I think the food is a little pricey it was really good and the service was spot on, again with really lovely staff. The location is by the Zoo and is a bus ride from the town centre. If there is only a couple of you buy the inclusive bus and tram tickets. If a few more (we were a group of six) it’s cheaper to get a cab (about £10). I like this hotel and currently what makes it a great place to stay is 100% the staff.
125 Reviews