The front desk gave someone a key to our room. We were laying in bed when some man entered our room about 8:20pm 12/27. I worked for a hotel chain from 2006-2021 and this can absolutely be avoided had the front desk person actually asked the man to verify his name to see if it matched the room reservation. As a front desk representative you NEVER take someones word for it because mistakes like this happen- guests get confused and forgetful of their own numbers. Just a reminder to the staff to be more mindful and careful because this really is a safety issue.