Playa Caracol Hotel & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Boca Del Rio

Playa Caracol Hotel & Spa

Health Protected
No. 3 of Top 4-star Select Hotels in Boca Del Rio
Av. Mocambo # 526 Col, Collado y, Boticaria, 94293 Boca del Río, Boca Del Rio, Veracruz, 94293, Mexico
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Located in Boca del Río (Mocambo), Hotel Playa Caracol is within a 15-minute walk of Mocambo Beach and Plaza Las Americas Shopping Mall. This upscale hotel is 0.7 mi (1.2 km) from World Trade Center Veracruz and 4.4 mi (7.1 km) from Veracruz Aquarium.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 74 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaSpaMassage RoomFitness RoomPrivate ParkingFreeBarRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Landmarks: Cinépolis Americas Veracruz
(1.0 km)
Landmarks: Foro Boca
(2.9 km)
Landmarks: Estadio Luis "Pirata" Fuente
(4.3 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Room, 1 King Bed
14

Room, 1 King Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Sea View
Daily Housekeeping
Room Details
Check Availability
Double or Twin Room
10

Double or Twin Room

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Daily Housekeeping
Shade Curtain
Room Details
Check Availability

Guest Reviews(74)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
arturo
July 30, 2023
I asked for two glasses of Ice and I was old that i had to purchases some thing in order to get the Ice. Pool was a little green could use a little maintaince
Jacqueline
July 14, 2023
They need to work on customer service. The lady at the front desk was not very attentive, they were some extra charges for no reason. Different price of what we agreed at booking. When told that the beds were extremely hard, she seemed uncaring, and bothered by the questions if all the rooms have the same beds. We regret having to stayed two nights. None of us were able to sleep. We’ve got bedbugs bites. Terrible experience. It’s a shame because it has a great location, and great views.
Eva
July 11, 2023
The beach access of this hotel is perfect. It’s very close to multiple restaurants and stores. Perfect for a family trip.
Alonso
June 25, 2023
Dirty with hairs allover the bathroom and the walls of the room ehere all dirty and chipped
ROSA
December 15, 2023
Needs an exterminator!
Rafael Gonzalez
March 25, 2022
It’s a nice hotel but very outdated. Our room had peels of humidity on the wall. Wi-Fi was very slow when functioning because it was hard to get connection. There were also ants in our room. Hospitality was very friendly.
Ricardo
March 10, 2022
The hotel is in a great location, room was pretty decent and clean. Service in general was okay. The pool water was cloudy and dirty. We didn’t even go in the water. The wifi was not good in many areas of the hotel. The mattress and pillows were hard and not comfortable at all, woke up with back and neck pains. The waiters in the pool area were not very friendly. Could be a really great hotel if things were taken better care of.
jesus j
January 12, 2023
mosquitoes in the room
Jose Angel Gonzales
November 19, 2021
This is a hidden treasure, in these little hotel all the rooms have ocean view, the staff is great, the facilities are in a good condition, the food its great, they have a bar, pool bar service and you can go to beach and come back to the pool, also the surroundings are quiet and safe, this is a great hotel!!!!!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 21
Located in Boca del Río (Mocambo), Hotel Playa Caracol is within a 15-minute walk of Mocambo Beach and Plaza Las Americas Shopping Mall. This upscale hotel is 0.7 mi (1.2 km) from World Trade Center Veracruz and 4.4 mi (7.1 km) from Veracruz Aquarium.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Satisfy your appetite for lunch or dinner at La Villa del Pescador, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.

Make yourself at home in one of the 39 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Playa Caracol Hotel & Spa?

Prices at Playa Caracol Hotel & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Playa Caracol Hotel & Spa?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Playa Caracol Hotel & Spa provide airport transfer services?

No, the Playa Caracol Hotel & Spa doesn't provide airport transfer services.

What amenities and services does Playa Caracol Hotel & Spa have?

Playa Caracol Hotel & Spa has the following amenities and services: Outdoor Swimming Pool, Exclusive Beach Area, Spa.

Does Playa Caracol Hotel & Spa have a swimming pool?

Yes, Playa Caracol Hotel & Spa has a pool. Pool type: Outdoor Swimming Pool.

Does Playa Caracol Hotel & Spa have fitness amenities?

Yes, Playa Caracol Hotel & Spa has fitness amenities.

Does Playa Caracol Hotel & Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Playa Caracol Hotel & Spa have non-smoking rooms?

Please view the hotel listing for details.

Does Playa Caracol Hotel & Spa provide breakfast?

Yes, Playa Caracol Hotel & Spa provides breakfast.

Does Playa Caracol Hotel & Spa have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromUSD98
Hotel Star Rating4