Fairfield Inn & Suites Boca Raton

Amazing staff

Staff was wonderful. Room was adequate for our family and breakfast was as well. Had to switch rooms because of faulty hotel water heater, but was not offered any credit for the inconvenience. Overall pretty good stay

Pool and hot tub needs work. Walls/bottom felt like sandpaper with craters. Hot tub wasn't even heated. That was the sole reason I booked here. Got bit by something in the room, but there weren't any insects I could find.

Would like to say that I did stay 4 days 3 nights and not once anyone came to clean my room or give me fresh towels. One of the mornings that I was heading out did ask the young lady at front desk if someone could please leave fresh towels in my room. She replied with a yes and that evening when I returned back to my room no one ever came. No fresh towels and room was not cleaned as well. There was free breakfast but u had to keep asking the person that was in charge to refill the hot trays with eggs. No apple juice and when I let her know she said ok but never did refill. Service was unprofessional in all areas. The front desk staff r polite but every other service not so great. This was my first stay at this hotel and will be my last.

I had a wonderful stay at Fairfield Boca. The room was very comfortable, clean, and relaxing. The pool area was beautiful and perfect for unwinding after a long day. The location is great and convenient to everything. Overall, a very pleasant experience and I would definitely stay here again!

Great breakfast. That's about it. Dirty pool, dirty/cold "hot" tub. Dresser drawer in room wouln't stay closed, T.V. periodically dropped out for some reason. Trash on ground around pool. Staff was wonderful, the rest was not.

I absolutely loved the lady in the breakfast room. She is the very essence of true Southern hospitality. She made my day. Helping others is done out of respect and habit, not obligation, with the hope that the favor will be returned in kind. Bill and Pat