Başka Resort Bodrum

The Resort located in a beautiful scenic hill top with rooms are located downwards to the sea. A Taxi stand is in front of hotel which is convenient for travelling around as well. Nicely planned and decorated. The room we lived was spacious (King bed with sea view balcony), well decorated, clean. Big king bed, covers were clean. They provided plenty of complimentary drinking water bottles. Toilet was clean and seperate area for shower (they provided shower gel and soap only. No shampoo or body lotion which is unexpected for IHG standard). The balcony of our room provided full view of the sea. The walkway gives a vive of castle type area with stone walls and arches. Buffet breakfast had so many items and it was fresh as well. We ate dinner at the hotel for both nights (Expensive but going to city for dinner also cost taxi fare), and the food was good with nice service. Overall this is good resort with stunning as well as serene natural beauty. Problem is, if any of the lift goes out of service (specially the sliding lift that connect rooms to restaurant and beach)than movement in the resort will become miserable. There are so many steps and stairs from the reception to room and from room to restaurant and beach. Lucily all the lifts were working smoothly at the time of our stay. Another problem is they do not send staff to take the luggage at the time of check out. I called them twice and waited for 15 minute and they said it is end of season (is early October is end of season in Bodrum??) so they do not have sufficient staff to send that time. later I managed to carry all luggage to reception and found there was 2 staffs standing for a group of guest check in (which took a lot of time as we stood waiting for check out) and 1 staff is in outside with another guest's luggage check in. They could have sent 1 of them for couple of minutes to collect our luggage. That really annoyed me as bringing 2 + 2 luggage climbing the stairs up to lift and reception took away the nice relaxing feelings. I also noticed some other guest carrying their luggage to reception for check out. So its like they give value to guest while check in and do not bother to give sincere goodbye!!! One more thing. They have a policy of keeping deposit of 400 euros at the time of check in. But the receptionist lady exempted us from that policy saying that we have booking for couple of nights so they won't take deposit. As a whole, the hotel provides really beautiful scene and relaxing atmosphere and recommended for strong capable people.

The location was good nearby from the Marina but in other hand the housekeeping was poor and needs every time to call the reception. Also, the reception couple of time doesn’t answer my calls. The food wasn’t delicious at all. Furthermore, when i checked-in the room was not clean and the part from the toilet was broken as attached.

Loved the beach and location was so good in the middle of old town and gümbet Spotlessly Clean: The entire hotel, from the rooms to the common areas, was impeccably clean. The housekeeping staff does an amazing job. Our room was tidied twice a day, which was a lovely touch. -Comfortable & Modern Rooms: We had a standard double room with a balcony. The bed was incredibly comfortable – classic Holiday Inn quality – and the blackout curtains were a godsend. The room had a modern, minimalist feel with a good air conditioner, a large TV, and a very functional bathroom with a powerful shower. ·-Excellent Breakfast: The breakfast buffet was extensive and delicious. There was a great mix of Turkish options (like olives, cheeses, and pastries) and international classics (eggs, sausages, cereals). The fresh omelette station was a daily must-do. -Friendly Staff: Nearly every staff member we interacted with, from reception to the waiters, was smiling, polite, and helpful. They made a real effort.

Beautiful coastline and views. The food was a bit average and not worth the price. They don’t do all inclusive anymore which isn’t good. Too many stairs to climb which makes the stay a bit tiresome but overall a good stay

Was a good place to sleep. I waited 2.5 hours to check in. Its beautiful view pretty close to bodrum central. There's alot of stairs so just be prepared. So wasnt bad. They have a buffet breakfast which is nice.

WE WENT RIGHT BEFORE THE BEGINNING OF JUNE SO THERE WASN’T ALOT OF PEOPLE Good stuff: the place has amazing views, the sea the nature the beach the white and blue themed buildings, beautiful trees and flowers, the interior design is nice as well, staff are super nice and welcoming Beach and pool were so clean and constantly maintained throughout the day. Everything you’d need for the beach will ne provided (towels, long chairs, umbrellas …etc) They also have some nice free activities during the day. Breakfast was nice, wide variety of foods and drinks, we unfortunately didn’t get the all inclusive option which would’ve been better. The lobby area is so clean and there is a beautiful terrace that you can use to chill. They allowed us to keep our pet in the room, which is nice, but they mentioned that it’s usually not allowed even tho i have called before going and the told me that’s pets are welcomed. (Also they asked us to be in the room when the room cleaning is being done) Bad Stuff: The location isn’t very accessible by feet you’d have to walk a bit before reaching the point where u’d be able to take transportation to the city or just request a taxi from the hotel ( 250 TL TO CITY CENTER) The food in the hotel is expensive (Airport Prices) we ended up ordering from outside using delivery apps, they deliver to the entrance of the hotel so you’d have to go all the way there to pick it up. A lot of stairs but it didn’t bother us much because we didn’t have any old people or kids with us. THE ROOM CLEANING SERVICE WAS SO BAD COMPARED TO EVERYTHING ELSE They always forget to change a few things or put extra stuff in the room( towels, bathroom stuff, sheets, iron…) the floor in the room isn’t cleaned well, basically they do below the minimum when it comes to house keeping, although you can request anything that’s missing and they’ll get it sorted. They leave the cleaning stuff and the room essentials outside on the floor, you’d find some trash as well which is bad to see. When you call to make a request expect a delay in response or they may even forget to fulfill it, so you’d have to go to the reception to sort it out.

Nice big hotel, but the bathroom could have a little renovation. 40 minutes by foot from the Bodrum city center.

Terrible service. Tried contacting hotel many times with no response via phone and email. When finally got through on phone they hung up on me twice when asking to speak to a manager. If this is your service for your customers, you need to improve massively!

Average old hotel, unprofessional housekeeping staff