Reviews of IL Castello Hostel Boutique

Ótima experiência! Hostel limpo, confortável, bem localizado e com equipe muito atenciosa. Tudo funcionou perfeitamente durante a estadia. Recomendo e voltaria com certeza. 😊

太差了沒有wifi熱水很臟很不舒服 別來

It would probably have been a decent to good accommodation, the reviews are ok and the location is great. I say probably because on the morning of the day of the accommodation I discovered that for work reasons I would not arrive in time for the check in time and ok, it was clear straight away that the check in would close at 7pm. I don't expect anyone stayed beyond working hours to welcome me, but at least that I was given an answer, even a negative one, to my timely warning that I would not arrive in time. Twice I sent a message saying that I wouldn't be able to and asking if something could be done and if they knew of a place that could host me in their place and twice, whoever manages the phone number read it and didn't answer. Just two minutes before the check-in deadline, they had the decency to reply saying "Your reservation has been cancelled. Please do not come to the hostel as you will not be able to check in". If this is the level of welcome that emerges from the messages, it doesn't make me think well of the one on site, I'm sorry