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5 star

Felix Suiten am Augustusplatz
4.3/559 Reviews

Felix Suiten am Augustusplatz

Leipzig City Center Leipzig|0.62km from Schumannhaus
This place is a joke. First, try to find it. Signage is less than minimal. Hopefully, you can figure it out with others who already have or who are also searching for the place. Next, take a nondescript elevator to the 6th floor. If you come after the sun goes down, note that the lobby with the elevator is quick dark, very poorly lit. Get off the 6th floor and turn right. If you come at check in time, be prepared for the line of over a dozen others waiting to check in. They will not check in anyone before three. Nope. Won’t do it. After a half hour, we were directed to our room on the third floor, right above the intersection. Great view from a large window facing the university and Old Town directly to the west, but ah, these are the two big problems. First, the noise of trams, trucks, and then every ambulance in the city must be required to pass through this intersection! Second, summer heat makes the room an oven. One window will open a bit, maybe 10 cm, but don’t get your hopes up for much natural air. We figured the noise would eventually die down, but it didn’t, especially ambulances on a Saturday night. So eventually we closed the window and curtains. That helped contain the noise but then the heat hit us. We failed to find much sleep in our sweat. Ah, but the air conditioner! Try as we might, we failed to get the A/C to work, nor any fan for ventilation! About daylight, we finally slept, only to miss our planned Bach Festival event that morning. Groggily, we tried to get to the reception desk to discuss this issue, but, mind you, the elevator up to the reception does not stop at the third floor. Only down. So this senior citizen had to take the first of four climbs up those stairs to reception on the 6th floor. I asked for a refund for the second scheduled night. It was refused. “We can’t do that. Only Expedia can. You need to call them.” Also, “You can’t get air conditioning in your room because there is none. Hotels in Germany don’t have air conditioning.” And portable fans are not provided either apparently. I called Expedia. They said that, of course, the hotel can refund the payment for the night. Expedia called the hotel. Then spoke with me I returned up the four flights of steps to get my refund. Nope. They refused to refund. But they did provide another room that did not face the street. Ok. We took it. They even provided a bottle of wine, and we slept well that second night. The next morning at check out, the manager asked why we hadn’t turned on the air conditioning…and of course, Germany has air conditioning. And no, the hotel would not be able to refund an unused night as requested. We loved Leipzig! But beware of this joke of a place.

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Breakfast

A&o Leipzig Hauptbahnhof
4/552 Reviews

A&o Leipzig Hauptbahnhof

Leipzig|0.59km from Schumannhaus
The location was perfect and the price was suitable for me. There was enough USB and power outlets for everyone. There was also a mirror and a place to hang clothes (e.g. jackets). There were also a fewer hangers than the people in the room but it was ok during my stay; only one other person and myself used them. There were also 6 locker compartments, which was very useful, but you have to buy your own lock. You can buy it from the lobby but in my case they were out of stock so I bought from Rossman, and thankfully I still had time to get one before they close. So, it's better to buy your own lock and use it in your travel. However, being in an 8-bed room with others meant that the toilet was not always clean because of different people using it, having different standards, and the smell in the room was not very good and needed ventilation and something to protect others when someone in the room is sick. So, I would suggest putting leaflets and using controlled rules. Also, the one who used the bed before me has left the pillow and blanket unorganized and with his own dirty cover, so I had to remove them and tidy them before putting mine. I believe, these should be cleaned and tidied up before me. Also, the heater's knob had no numbers so I couldn't know on which level it is. Also, the attitude of the first person I met at the reception desk was not very good at the beginning, but afterwards I didn't have to talk deal a lot with them. I wouldn't recommend a&o's App for usability, but I used to check-in while on the way. However, when I arrived, it was difficult to use the self check-in terminal. It prints a paper with my room number asking me to confirm it, but how do I know the room number in the first place before checking in?? also, whoever used it before me had not taken his printed receipt, so when I had to take the paper, I took also this receipt, with amounts that are not mine, so it was confusing. When I went to the reception clerk and asked him, he first misunderstood and started the checkin based on that wrong receipt. When I started to notice that, I told him (again) that this receipt is not mine, so he asked me (with quiet frustration) ”then why are you showing me this?” and then asked me for my ID to proceed with my check-in. Of course, it feels very bad when he blames me, but also they should be better listeners and need to pay attention to the usability of the self check-in scenario in the App as well as the terminal.

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Bonn Travel Guide

Planning a trip to Bonn? If you want to stay at the best hotel in Bonn, Trip.com is here to help! In Bonn, both areas with attractions and the city center are good places to stay. If you travel to Germany, visiting Bonn is a good choice.

Bonn does not have civilian airport. You can fly into a nearby city and come here using another method of transportation.

When visiting Bonn, you can choose from over 93 hotels with great reviews. The local average price is 94 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 1 five-star hotels in Bonn at an average price of 158 USD per night. There are 24 four-star hotels in Bonn at an average price of 126 USD per night. There are 35 three-star hotels in Bonn at an average price of 91 USD per night. There are 2 two-star hotels in Bonn at an average price of 81 USD per night. As a popular tourist city, Bonn has many renowned chain hotels. In Bonn, chain hotels such as Ibis are one of the top choices among travelers. Hotels under the Ibis brand are a good choice. A popular hotel in Bonn, Centro Hotel Residence is also one of the highest rated. Mercure Bonn Hardtberg is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Bonn, nearby attractions like Sterntor, The Old Jacob, Beethoven-Haus can be your first stop. You can also visit top-rated attractions like Schloss Drachenburg, Bonner Münster, Altes Rathaus. With a developed commercial area, visitors can head to Weihnachtsmarkt Bonn, REWE To Go, Douglas for a great shopping experience.

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