Feliz Hotel Boracay

This hotel has a beautiful, stylish Nanyang-inspired design throughout, and the rooms are really stunning. Unfortunately, my friend and I both came down with acute gastroenteritis and wanted to check in an hour early. The front desk flat-out told us it was 'impossible' to check in early, no matter the circumstances or problems we were facing. That word choice made us feel very uncomfortable. The breakfast was just average.

This is a wonderful hotel, exactly as described, and the photos are completely accurate. The staff is incredibly friendly and goes above and beyond to ensure a comfortable stay throughout your vacation. Any issues that arose were resolved in minutes. You can tell they truly value their reputation. Just a heads-up: payment at the hotel is cash-only. The hotel's location is absolutely perfect, beyond words. It's right in the heart of all the entertainment and leisure spots, and only a 5-minute walk to the sea. I do want to mention one significant drawback: there was a lot of noise from equipment operating near our room, which was quite unpleasant. You do get used to it over time and eventually tune it out, but it might be an important consideration for some. In the last few days of our stay, the hot water started to disappear, becoming only lukewarm, and this issue couldn't be resolved. Also, the Wi-Fi suddenly stopped working completely on our last night (Friday to Saturday) without any explanation, so we had to use mobile internet until check-out. For us, the breakfasts were a notable downside – the selection of dishes was extremely limited. Coffee was only served from a pot (likely instant), and coffee from the machine was an extra charge. However, after I brought this up, the issue with the coffee machine was resolved. For the next six breakfasts, they made complimentary machine coffee for my partner and me. Special thanks to the entire hotel team and for the lovely daily notes in our room that brightened our mood and made our vacation even more enjoyable!

The hotel is super! It's right next to the beach and all the popular restaurants and shops. The staff are so lovely. I absolutely adored the interior design style!

This hotel was absolutely wonderful, I'd give it full marks! Check-in was delayed because our room wasn't ready, but while we waited, they kindly offered us a small tea service. When we finally got into the room, I was surprised by how much bigger it was than what was shown on the booking site, and everything looked exactly like the photos. The bathroom was spacious, the hot water worked perfectly, the water pressure was strong, and the towels were lint-free, which I really appreciated. I'm not sure if it was just our room, but I was also impressed by how accessible the bathroom was for guests with disabilities (even the light switches were installed lower). The rooftop pool, though small, was great because it had separate sections for kids and adults, and the view was absolutely stunning. When we returned after going out, we found a box of chocolate muffins and a note apologizing for the late check-in. I was touched by their thoughtful customer care again, especially since we were already grateful for the tea and cookies they provided earlier. We only stayed here for one night on the last day of our trip, and it was so good that I truly regretted not staying longer. If I plan another trip, I would definitely want to stay here for the entire duration. The only minor downside was that there was no mosquito net on the balcony, and the gap between the window frame and the wooden door frame allowed mosquitoes to get in. If that could be fixed, it would be absolutely perfect.