Mandarin Premier Hotels & Resorts Group Properties in Boracay Island

The experience was superb! We booked two rooms for a three-night stay, and my friend kept praising how excellent the service was. It truly felt like a VIP experience, with staff greeting you warmly every time you entered or left the hotel. The breakfast was also nice. While the choices were the usual, the cakes tasted exceptionally good. We also enjoyed the massage—I tried it twice because it was that good. I truly recommend this hotel and commend the staff for their hospitality. I just hope they maintain the quality of their rooms, which are still in good condition. There were only some rusty spots in the corners of the bathroom—a little retouching would easily fix that. All in all, it was a lovely experience.

The best thing about Island Inn is definitely its location—just a short walk from D'Mall and surrounded by plenty of dining options. It’s a strategic spot if you want easy access to Boracay’s lively center. The room was simple but comfortable. Nothing fancy, but it had the essentials. I booked through Trip.com and got a great deal, so overall, it felt like solid value for money. Hotel Highlights - Value: Budget-friendly without compromising on convenience - Room Amenities: Includes a bedside table and drawer, but no cabinet. Comes with AC, TV, water heater, and kettle. No extras like a hair dryer or other electronics. - Safety: There’s a security guard on duty, which adds peace of mind. - Walkability: You’ll need to walk through a narrow alley to reach the property. It’s manageable, but vehicles can’t enter.

I want to start by commending the housekeeping and room quality. My room was well-appointed, clean, and comfortable, which I truly appreciated. Unfortunately, the service standards did not match the quality of the accommodation. Since this was my first time staying with in this hotel, I wanted to share specific instances that affected my experience: • Dining Protocols: During lunch, staff began breaking down the buffet without informing dining guests. As I was still eating, this felt dismissive. A simple ”last call” announcement would have been appreciated. Similarly, during breakfast, my table was fully cleared while I was away getting dessert, creating confusion. Better training on recognizing when a guest has actually finished dining is needed. • Menu Expectations: I was disappointed to find the lunch menu significantly more limited than what is currently advertised in vlogs and online marketing. Managing these expectations is crucial for guest satisfaction. • Front Desk Efficiency: The check-out process was surprisingly slow. For travelers on a tight schedule, an inefficient check-out can create significant stress regarding flight times. I suggest reviewing your staffing or systems during peak departure hours.

We had a great time staying at Mandarin Nest Boracay. Very good location - beachfront, very near D'mall, and there are fastfood below it. We loved the amenities, topped with the freebies and daily treats. Breakfast at Hakuna Matata is nice, as well as their cocktails. We get 20% discount on food items just because we were guests. The reception is always helpful - lending umbrellas, towels, and even packing us breakfast since we checked out early. They have a washing station at the front to help wash away sand - which is very helpful. They also have elevator and gym, something I have not seen on other Station 2 accommodations before. Will stay here again!

Family of four, 2 teenagers and my senior citizen mom. Mandarin took care of us VVIP type, we had the van and speedboat to ourselves! From transfer to daily stays, sumptuous food, very kind and attentive crew - excellent customer service- definitely a must stay in front of the beach and activity dock. Stayed for a week. MUST STAY FOR THOSE WHO WANT VIP TREATMENT AND CONVENIENCE ❤️