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Novotel Bordeaux Lac Guest Reviews
4/5
Very Good
52 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.0
Cleanliness4.1
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All reviews(52)
Positive reviews(17)
Reviews with photos/video(5)
Awesome stay(10)
Clean and tidy(7)
Great location(7)
Awesome rooms(6)
Maggie42
Superior Double Room with Double Sofabed
Checked in Sep 2024
Travel with friends
13 Reviews
4.0/5
Very Good
Posted on Oct 6, 2024
Hôtel is located very close by the tramway terminus.
The parking is big and closed
As for the hotel, the rooms are nice and comfortable
The restaurant offers a big and diverse buffet
The gym is small and you have to ask reception for the key to use it
Overall, nice hotel for a 2-3 days stay
EffyOhh
Superior Double Room with Double Sofabed
Checked in Sep 2024
Couples
10 Reviews
3.7/5
Posted on Sep 23, 2024
🟢 The location was very convenient and easy to travel around. We parked there and then used the tramway to get around. Convenient and easy. The inside of the building looks fresh and good. The rooms were quite big so we could spread everywhere. Surprised to see the toilets and showers separated, but enjoyable. Large choice for the breakfast for 18€ but had to wait sometimes for refill.
🔴 the staff wasn't really friendly except if you were the one to do your approach and talk to them. There was an alarm early morning during our stay and no-one was at the reception to greet us and tell us if we had to evacuate or anything. When we (other clients and us) told the réceptionnist it wasn't normal she got upset and replied back instead of apologising or anything. The staff didn't know what they were supposed to do in this case. Not reassuring if there's an actual fire someday.
🟡 cleaning wasn't amazing but could have been worse so no comment on that.
Guest User
Superior Room-Queen Size Bed And Two Single Sofa Beds
Checked in Jun 2024
Family
56 Reviews
5.0/5
Outstanding
Posted on Aug 7, 2024
Everything was perfect. Very good hotel. I will repeat in the future
Jeanette
Superior Queen Room with One Single Sofabed
Checked in Aug 2023
Family
3 Reviews
4.2/5
Very Good
Posted on Aug 25, 2023
Lovely stay at hotel. Location was ideal for travelling by tram. Lovely pool and sun loungers. Like the extra touches by the hotel. Fresh beach towels provided for swimming, water dispenser. Room was nice and cleaned daily. Great value hotel. Breakfast was good. Lots of choice and restocked frequently.
Mariano
Executive Room with Queen-Size Bed and 2 Single Couches
Checked in Apr 2023
Family
1 Reviews
4.5/5
Great
Posted on Apr 24, 2023
They were AMAZING really! I’m driving from Spain to UK and this stop helped us to recover from fatigue and start afresh! The staff attention and care is what really deserves 5 stars.
We’ll repeat!
Limingdemodou
Superior Double Room with Double Sofabed
Checked in Sep 2024
Business travelers
20 Reviews
3.2/5
Posted on Sep 13, 2024
The hotel is by the Bordeaux Lake, with direct access by light rail. As it is far from the city, the convenience is average. Next door is the conference center, which is probably quite popular when there is a conference. I stayed here when I came to Bordeaux to run the Medoc Red Wine Marathon (the starting point of the marathon shuttle bus), so during the marathon, the prices here and the Pullman opposite increased and were very popular. The hotel itself is very old and there is no experience to speak of. It is probably equivalent to the level of the domestic Hanting chain. The breakfast is not rich, and there are few restaurants around. If you are just visiting Bordeaux, it is not recommended to stay here.
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Jurio2020
Superior Double Room with Double Sofabed
Checked in Aug 2024
Solo travelers
17 Reviews
4.2/5
Very Good
Posted on Aug 21, 2024
It is very clean and the restaurant is of a high standard. I was surprised that you need a password to enter and exit the hotel, which was inconvenient at first, but it can also be said that security is high.
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RUIMING
Superior Queen Room with One Single Sofabed
Checked in Jan 2024
Family
3 Reviews
4.5/5
Great
Posted on Mar 11, 2024
The location is very good. There is a small lake next to the hotel, IKEA, supermarkets, shopping districts, restaurants, and the facilities are very good. The room size is good and the supporting facilities are complete. The service standard of the chain hotel and the standard of the buffet breakfast are relatively guaranteed. There are plenty of parking spaces in the parking lot, and guests can park for free. It is a 10-minute drive from the center of Bordeaux, which is worth recommending.
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Anonymous User
Executive Queen Room with Single Sofabed
Checked in Jul 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Aug 2, 2024
The location is perfect. The facilities are clean and the staff is very friendly.
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Guest User
Superior Double Room with Double Sofabed
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 10, 2024
Very clean room, very well located 100m from the tram. Great breakfast
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Guest User
Superior Double Room with Double Sofabed
Checked in Apr 2024
Travel with friends
24 Reviews
4.0/5
Very Good
Posted on May 27, 2024
The hotel is located on the outskirts of the city, making it suitable for guests who drive. There are also trams nearby, making it easy to reach the city center. The hotel facilities are average. The guest room corridor is being renovated, which feels bad. The only good thing is that there is a free parking lot in the hotel courtyard. You need to enter the hotel door password when returning to the hotel at night, which is safer.
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Anca
Superior Double Room with Double Sofabed
Checked in Mar 2024
Family
2 Reviews
3.2/5
Posted on Mar 31, 2024
We made a reservation at this hotel but they did not tell us that it was undergoing renovations painting the hallways. When we arrived we found all the hallways plasticized and a lot of dust. For 4 stars, you have to indicate it.
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Guest User
Superior Queen Room with One Single Sofabed
Checked in Aug 2023
Family
9 Reviews
4.2/5
Very Good
Posted on Aug 19, 2023
The location is on the outskirts, so it's far from tourist attractions. There's an outdoor pool, so it's great for relaxation. Parking is free, and there are many restaurants nearby. The facilities are clean and friendly.
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Cyril
Superior Double Room with Double Sofabed
Checked in Jul 2023
Family
5 Reviews
5.0/5
Outstanding
Posted on Jul 27, 2023
Friendly staff, well located and clean hotel.
Tram next door, swimming pool, pétanque court.
Pleasant stay to redo.
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Amicar
Executive Queen Room with Single Sofabed
Checked in May 2023
Family
2 Reviews
4.7/5
Amazing
Posted on May 30, 2023
GOOD MORNING,
Really nothing to say about the hotel, a bit old but very clean, the staff very attentive, the rooms I chose in very good condition.
just fine.
Cordially,