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5 star

InterContinental Hotels Bordeaux - le Grand Hotel
4.4/5112 Reviews

InterContinental Hotels Bordeaux - le Grand Hotel

Bordeaux City Center Bordeaux|0.4km from Place de la Bourse
Firstly I don't normally submit reviews. I think everyone's experience is subjective based on where you've travelled before and what your expectations are. I also think it only fair to address issues with management before posting on a public forum. All of these concerns that I refer to below have been expressed to the management and the response to date has been indifferent at best. Overall this hotel is overdue a refurbishment but unfortunately the tired nature of the decor extends to the staff and management also. My problems were many. The room was not serviced properly on two days. Paint was flaking from the walls and the air-conditioning did not work properly, which meant the room was frequently cold. The room was also poorly lit, which created a very depressing ambience. Check in and check out were comical. When I checked out I was given no bill, no invoice or any receipt, neither was one emailed to me. When I got home I saw that I had been overbilled by €300 which management told me was normal practice but was being refunded to me. By the way it took three days of emailing management to be told this. This could have easily been avoided or cleared this up if I was given an bill/invoice or informed of this by reception, none of which happened. There were other issues. The downstairs common areas are small, rundown and completely misrepresented by the hotels website. The staff refused to hail me a cab and told me to go inside and order one. A small issue, but surely that's one of the benefits of staying in a five star hotel. Finally communication. I emailed them, using the address provided on their website, filled out a contact form on the website and finally completed a customer satisfaction survey. No of this aroused the attention of the Hotel Management. Finally I resorted to the only tried and trusted method, Twitter. I eventually got a response here, but it too was also slow and labored. The room was €500 per night. It was far from value for money. Would I go to Bordeaux again, most definitely yes. Would I stay in this hotel again, most definitely no. The problems in this hotel extend across the board, it will take some effort to fix them.

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Explore Guest Reviews of Hotels in Bordeaux

Searching for hotels near Place de la Bourse? Compare room rates and reviews to find your ideal stay.
Hotel de l'Opera
3.5/546 Reviews
Bordeaux City Center
This is a mixed review. This hotel is a great place to spend a night or two in Bordeaux. You are close to everything. The hotel is reasonably priced. The hotel is VERY clean. The rooms are VERY clean. One checks in at Four Sisters Hotel around the corner by L'Entrecote. As it was not explained to me I will explain. Leave the lobby of the Four Sisters Hotel turn right. At the next corner turn right the hotel is short way down the street on the left across from side of Opera House. I would not recommend this hotel for anyone handicapped. Don't let the scond door slam. The rooms are beautifully compact. I mean small. Good bed. Good bathroom. Remember all super clean. There is no place to put the soap down. Only 1 towel was weird. I was unable to charge cell phone even with correct adapter in strange French plugs in room. Excellent internet. TV signal made TV unusable. Great value if staying a few days and planning on not sitting in. I would stay again.
Hotel des 4 Soeurs
3.6/572 Reviews
Bordeaux City Center
I recently had the please of staying in this hotel. The location is fantastic - it's right in the center of Bordeaux, very close to all the main points of interest in the city and also smack next to the tourist information office. The rooms are spacious, clean and comfortable. The staff went out of their way to help me, even though they had no obligation to do so. Thank you so much for making my stay so enjoyable!
Villas Foch Boutique Hotel & Spa Bordeaux
4.7/566 Reviews
First time in Bordeaux, we booked a nice room here. Honestly, we're lucky enough that we're used to staying in top hotels, and this place blew us away. I'd go back to Bordeaux just to stay here again. The term ”boutique hotel” is so over-used these days, but Villas Foch is truly a boutique hotel. It's small, independently operated. In a nice quiet residential area. The service was off the charts. Everyone was so friendly and helpful to us. The hotel itself is absolutely gorgeous inside. I have no idea who the designer was, but huge kudos to them. The rooms are gorgeous, common areas are gorgeous. Breakfast was great. The bar here is great. Room was super comfy, bed was comfy, AC was great. The staff could not have been better. Like everyone went out of their way to make sure we were having a good time. Really, I can't recommend this hotel highly enough. Huge thank you to the staff here, we had a wonderful stay.
InterContinental Hotels Bordeaux - le Grand Hotel
4.4/5112 Reviews
Bordeaux City Center
Firstly I don't normally submit reviews. I think everyone's experience is subjective based on where you've travelled before and what your expectations are. I also think it only fair to address issues with management before posting on a public forum. All of these concerns that I refer to below have been expressed to the management and the response to date has been indifferent at best. Overall this hotel is overdue a refurbishment but unfortunately the tired nature of the decor extends to the staff and management also. My problems were many. The room was not serviced properly on two days. Paint was flaking from the walls and the air-conditioning did not work properly, which meant the room was frequently cold. The room was also poorly lit, which created a very depressing ambience. Check in and check out were comical. When I checked out I was given no bill, no invoice or any receipt, neither was one emailed to me. When I got home I saw that I had been overbilled by €300 which management told me was normal practice but was being refunded to me. By the way it took three days of emailing management to be told this. This could have easily been avoided or cleared this up if I was given an bill/invoice or informed of this by reception, none of which happened. There were other issues. The downstairs common areas are small, rundown and completely misrepresented by the hotels website. The staff refused to hail me a cab and told me to go inside and order one. A small issue, but surely that's one of the benefits of staying in a five star hotel. Finally communication. I emailed them, using the address provided on their website, filled out a contact form on the website and finally completed a customer satisfaction survey. No of this aroused the attention of the Hotel Management. Finally I resorted to the only tried and trusted method, Twitter. I eventually got a response here, but it too was also slow and labored. The room was €500 per night. It was far from value for money. Would I go to Bordeaux again, most definitely yes. Would I stay in this hotel again, most definitely no. The problems in this hotel extend across the board, it will take some effort to fix them.
La Tour Intendance
3.8/568 Reviews
Bordeaux City Center
Very distinctive hotel, ancient architecture and complete internal facilities. Warm and comfortable. Come back later.
Hotel de Normandie
4.3/569 Reviews
Bordeaux City Center
this hotel is cheating customers. if you opt for a comfort double room, they show you pictures with two VERY SPACY rooms (you will unlikely get, they have only those two). then you push the reservation button and in the e-mail confirmation you will see a much smaller room (you will get; they have around 30 of those). make a SCREENSHOT before you order and stand your ground if you feel cheeted, the difference is around 15-20m2. it’s an ongoing scheme to pull you over the table! the hotel is rated 4* but it’s maybe worth 2*. the interior is really outdated. the pricing is too expensive for what you get. they offer on some booking platforms parking at a decent price (20€). but they don’t have. legally, you can’t hardly stop in front of the hotel. it’s up to you to find a P. those are very rare and very expensive. street parking costs 35€ for 4,25hrs (between 09h-19h). no joke !!! underground parking is 35€, if it’s not full. and look at the latest (fake / payed for ?) comments from US and canadian travellers. from beginning 2020 up to nov. 8th 2021 there were NO TRANSATLANTIC travellers (covid !!!). who produced those comments, all rated with a fantasy 10.0 ??? bottom line: AVOID! … to me: never ever !!!

Frequently Asked Questions

Bordeaux Travel Guide

If you want to stay at the best hotel in Bordeaux, Trip.com is here to help! Book hotels in Bordeaux via the Trip.com website or app, it's easy and hassle-free. While traveling to France, Bordeaux is one of the most popular destinations. Located in France, Bordeaux is a well-known and vibrant city.

Bordeaux - Mérignac Airport is the primary airport in Bordeaux. It's easy to reach Bordeaux. The city can be reached by plane, train, and car.

You don't have to worry about accommodations when traveling to Bordeaux. Here, there are more than 250 hotels for you to choose from. Bordeaux has high quality and low-priced hotels. You can spend one night at a nice hotel for only 131 USD. There are 11 five-star hotels in Bordeaux at an average price of 383 USD per night. There are 22 four-star hotels in Bordeaux at an average price of 172 USD per night. There are 36 three-star hotels in Bordeaux at an average price of 105 USD per night. There are 19 two-star hotels in Bordeaux at an average price of 84 USD per night. There are many well-known chain hotels in Bordeaux. Those who favor Novotel can choose a hotel under its name. If the comfort level of your trip is important, there are many choices in Bordeaux, such as hotels under the Novotel brand. A popular hotel in Bordeaux, Aparthotel Adagio Access Bordeaux Rodesse is also one of the highest rated. Many tourists also stay at Ibis Bordeaux Centre Meriadeck.

In the city center of Bordeaux, you'll have easy access to City Hall. You can choose attractions in Bordeaux that are perfect for a weekend getaway, such as La Villa Rouge Massage, Piscine Stehelin, Domaine de Beauval. The most popular attractions for tourists in Bordeaux are Basilique St. Michel, Girondins Monument, Grand Theatre - Opera National de Bordeaux. With a developed commercial area, visitors can head to Lancel(BORDEAUX), APM MONACO for a great shopping experience.

Average Temperature

• January to March: 9.95°C during the day, 5.71°C at night

• April to June: 17.62°C during the day, 12.52°C at night

• July to September: 22.74°C during the day, 17.09°C at night

• October to December: 12.29°C during the day, 8.27°C at night

Average seasonal Rainfall

• Spring: 81.53 cm

• Summer: 75.87 cm

• Autumn: 68.1 cm

• Winter: 102.5 cm

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