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5 star

InterContinental Hotels Bordeaux - le Grand Hotel
4.4/5112 Reviews

InterContinental Hotels Bordeaux - le Grand Hotel

Bordeaux City Center Bordeaux|1.49km from Saint-Nicolas
Firstly I don't normally submit reviews. I think everyone's experience is subjective based on where you've travelled before and what your expectations are. I also think it only fair to address issues with management before posting on a public forum. All of these concerns that I refer to below have been expressed to the management and the response to date has been indifferent at best. Overall this hotel is overdue a refurbishment but unfortunately the tired nature of the decor extends to the staff and management also. My problems were many. The room was not serviced properly on two days. Paint was flaking from the walls and the air-conditioning did not work properly, which meant the room was frequently cold. The room was also poorly lit, which created a very depressing ambience. Check in and check out were comical. When I checked out I was given no bill, no invoice or any receipt, neither was one emailed to me. When I got home I saw that I had been overbilled by €300 which management told me was normal practice but was being refunded to me. By the way it took three days of emailing management to be told this. This could have easily been avoided or cleared this up if I was given an bill/invoice or informed of this by reception, none of which happened. There were other issues. The downstairs common areas are small, rundown and completely misrepresented by the hotels website. The staff refused to hail me a cab and told me to go inside and order one. A small issue, but surely that's one of the benefits of staying in a five star hotel. Finally communication. I emailed them, using the address provided on their website, filled out a contact form on the website and finally completed a customer satisfaction survey. No of this aroused the attention of the Hotel Management. Finally I resorted to the only tried and trusted method, Twitter. I eventually got a response here, but it too was also slow and labored. The room was €500 per night. It was far from value for money. Would I go to Bordeaux again, most definitely yes. Would I stay in this hotel again, most definitely no. The problems in this hotel extend across the board, it will take some effort to fix them.

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Explore Guest Reviews of Hotels in Bordeaux

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Ibis Budget Bordeaux Centre Gare Saint-Jean
4.2/5113 Reviews
I was a bit worried because it was near the station, but the security was thorough with double doors, and the card key was continuously registered, so the security was great!! Willing to use one more next time
Ibis Budget Bordeaux Centre Mériadeck
3.4/559 Reviews
Bordeaux City Center
Great budget stay for 1 night. Room is very tiny so not ideal if you have large suitcases, we had to place ours under the bed. Shower and bathroom good, you get complimentary shower gel and soap. Easy access to the centre attractions, 15 mins walking and public transport stops just outside (we used bus 1 to the airport) and it stops at the Palais of Justice). Staff super friendly and efficient, couldn't do more to help really!! Checking was done within a few mins. Luggage storage is 2euros. We didn't have breakfast here so can't comment but will definitely stay again. Convenient and safe location.
All Suites Bordeaux Marne – Gare Saint-Jean
3.9/5107 Reviews
Reception: English lady at reception was very assistive and pleasant. Room / facilities: Room number 608 is on the 6th floor and is an executive room. Not sure why it is considered executive, as it only appeared to be larger than other rooms (based on the floor, layout diagram on the entry door). We did not use the flat screen TV as there are virtually nil english speaking tv channels on French TV. The king bed is comfortable, but the 4x square European pillows are not to my liking. The executive room was not as clean as i would expect, as there is black mould in the clothes hanging space, a mop head is provided (no handle attached), the bathroom and kitchen exhaust fans have years of dust built up around the edges where the fan unit connects to the wall. The room walls badly need a paint and freshen up, as there are black marks on the walls from the bedside tables. Water streaks run down the bathroom walls. There executive room has no daily clean, obtaining fresh towels cost extra per request. Depending on your length of stay, to ask for the room to be cleaned floor vacuum is an additional €9. We saw the cleaner on our floor one morning, however after we returned after 4 hours, the floor hall way was not even vacuumed. The towels provided fell brand new, as the tags are not frayed, they smell and feel fresh from the store, UNWASHED.. I have to take the rubbish out. Our booking was for two persons, yet the hotel only provided 1x bottle of water, additional bottles were at a cost. The kitchenette has a bar fridge, cook top, microwave, cutlery, crockery, pots and pans, but no towel to dry dishes, no chopping board nor a plug for the sink. Well equipped kitchen MINUS the bare basics. You have to request a dish wash kit from reception, this dish wash liquid in the kit is as runny as water, does not form any suds and will only last 1 - 2 washes. Using the liquid soap in the bathroom was more effective. The bathroom has yellow coloured stains on the silicone around the base of the tiles, the shower tiles appear to be dirty and need a good scrub. This may be the design of the tiles. The toilet could use a good dose of beach or domestic cleaner (domestos) and a scrub to clean the “s” bend of the toilet, as there are black marks visible in the bowl. The studio apartment does have a self control air conditioning and windows that opens fully. The Air Con was on at our arrival and made it very comfortable to enter the room, after a hot walk from the train station. Laundry: None on site, but a Self service coin laundry with washers and dryers is a 2 minute walk on the street corner. Wash cost €5 for 8kg. Dry is available. Parking: I believe parking is available on site, for an additional charge, but this was not utilised during our visit. Wifi: Fast and reliable. Email address required for login. Breakfast: Available at an additional daily charge. This was not utilised during my stay. Conclusion: Great location as the hotel is 65
Novotel Bordeaux Centre
4/587 Reviews
Bordeaux City Center
We stayed here for 3 nights as a base to visit Bordeaux. From the outside the hotel does not look like much and google maps took us through a questionable part of town to get here. Less central than the centre would imply this hotel is about 15-minute walk from the main part of Bordeaux however it is very close to the tram and a shopping centre/mall. The room was comfortable and a typical size room for novotel. The hotel internally looks recently renovated and have a reusable water bottle system in place however its only 1 per room and there was 2 of us.
Aparthotel Adagio Access Bordeaux Rodesse
3.5/535 Reviews
I stayed at this facility on September 14th and 15th 2019. It ticked all the boxes for me even though l booked quite late and weekends in Bordeaux are busy so as £70 a night it was more pricey than l usually pay at Adagio. However, it was still good value and the best option available for my needs. The location is very good. A quiet street less than 10 minutes walk from the tram and only 15 minutes walk from one of Bordeaux's main shopping malls which is anchored by a big Auchan with large supermarket department. Everything was explained to me in English. The same staff member was on shift throughout my stay and she was absolutely excellent and friendly. Reception does close at 18.00 at weekends at this branch so visitors do need to be able to work with that. The room was a good size as was the bed. The TV worked, there was sufficient natural light and the room had been well cleaned between bookings.The kitchenette area was separate from the main part of the room and the supply of catering/cooking equipment was good. I find Accor tend to provide more pans,cutlery, crockery than their competitors. So, good place to stay and if the young woman on shift of 14th -16th September is typical, very high level of staff performance.
Ibis Bordeaux Centre Meriadeck
3.9/593 Reviews
Bordeaux City Center
I tried to like this place, but it let itself down in lots of areas. Good: Mostly friendly and helpful staff. Attempt at contemporary design. Fairly centrally located. Bad: Hotel carpark full and hard to drive around park public one nearby. Fire alarm at midnight - false alarm. Coffee undrinkable at breakfast, and unhelpful staff member who couldn’t find cold milk for coffee - didn’t seem to care what I wanted. Rest of food at breakfast not very tasty or appealing - old congealed scrambled egg. Poor tasting bacon. Crowded breakfast room. Noisy bar. It’s attempt at style looses lots of comfort. Room clean but shabby - peeling paint. No sockets for phones next to bed. Noisy hardly working air conditioning unit, in room for some reason on the floor. Noisy street noise if you open a window. Lifts often too busy to get, and so found I often had to walk down stairs. Cheapish, but not good value. There must be better options. Avoiding Ibis hotels now. There is a budget option next door, and I hate to think what you get there.

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Highest PriceUS$864
Lowest PriceUS$56
Number of Reviews 6,933
Number of hotels2,057
Average Price(Weekday Night)US$211
Average Price(Weekend Night)US$223

Saint-Nicolas Hotel Guide

If you want to stay at the best hotel in Bordeaux, Trip.com is here to help! Book hotels in Bordeaux via the Trip.com website or app, it's easy and hassle-free. While traveling to France, Bordeaux is one of the most popular destinations. Located in France, Bordeaux is a well-known and vibrant city.

Bordeaux - Mérignac Airport is the primary airport in Bordeaux. It's easy to reach Bordeaux. The city can be reached by plane, train, and car.

You don't have to worry about accommodations when traveling to Bordeaux. Here, there are more than 250 hotels for you to choose from. Bordeaux has high quality and low-priced hotels. You can spend one night at a nice hotel for only 131 USD. There are 11 five-star hotels in Bordeaux at an average price of 383 USD per night. There are 22 four-star hotels in Bordeaux at an average price of 172 USD per night. There are 36 three-star hotels in Bordeaux at an average price of 105 USD per night. There are 19 two-star hotels in Bordeaux at an average price of 84 USD per night. There are many well-known chain hotels in Bordeaux. Those who favor Novotel can choose a hotel under its name. If the comfort level of your trip is important, there are many choices in Bordeaux, such as hotels under the Novotel brand. A popular hotel in Bordeaux, Aparthotel Adagio Access Bordeaux Rodesse is also one of the highest rated. Many tourists also stay at Ibis Bordeaux Centre Meriadeck.

In the city center of Bordeaux, you'll have easy access to City Hall. You can choose attractions in Bordeaux that are perfect for a weekend getaway, such as La Villa Rouge Massage, Piscine Stehelin, Domaine de Beauval. The most popular attractions for tourists in Bordeaux are Basilique St. Michel, Girondins Monument, Grand Theatre - Opera National de Bordeaux. With a developed commercial area, visitors can head to Lancel(BORDEAUX), APM MONACO for a great shopping experience.

Average Temperature

• January to March: 9.95°C during the day, 5.71°C at night

• April to June: 17.62°C during the day, 12.52°C at night

• July to September: 22.74°C during the day, 17.09°C at night

• October to December: 12.29°C during the day, 8.27°C at night

Average seasonal Rainfall

• Spring: 81.53 cm

• Summer: 75.87 cm

• Autumn: 68.1 cm

• Winter: 102.5 cm

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