Reviews of Hampton Inn & Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center
811 Massachusetts Avenue, Boston, Massachusetts, 02118See Hotel Details
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1 night
Guest Reviews
7.5/10
118 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.3
Amenities7.4
Service7.7
Cleanliness7.7
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All reviews(118)
Positive reviews(15)
Reviews with photos/video(2)
Negative reviews(3)
bm998
King Room
Stay Date Feb 2025
Business traveler
13 Reviews
10/10
Outstanding
Posted on May 1, 2025
I stayed at the Hampton Inn & Suites Boston Crosstown Center for four nights during a business trip, and had a great experience. The location is convenient, with easy access to downtown and public transportation. The room was clean, quiet, and comfortable—perfect for getting work done and resting after long days. The staff was friendly and accommodating, and the complimentary breakfast was a nice bonus. Overall, a reliable and comfortable stay for business travelers. I’d definitely return on future trips to Boston.
RonD410
King Room
Stay Date Jan 2025
Solo traveler
3 Reviews
7.0/10
Posted on Feb 7, 2025
Clean friendly place to stay...close to the hospital and major highway
Travel_with_soo_yan
Studio King Suite
Stay Date Nov 2023
Solo traveler
35 Reviews
9.0/10
Great
Posted on Dec 4, 2023
This place is pretty, closed to many attractions, friendly staff
Guest User
King Room
Stay Date Jan 2024
Couple
1 Reviews
5.0/10
Posted on Feb 12, 2024
There was heavy police activity and presence all night long. It made it difficult to sleep. I would not recommend for any children or light sleepers.
Lala 1226
Mobility Accessible King Room with 3x3 Shower
Stay Date Jan 2024
Solo traveler
66 Reviews
7.0/10
Posted on Feb 8, 2024
Good breakfast, not ideal location, nice driver, recommend to try
Thana C.
Two Queen Room
Stay Date Jan 2023
Business traveler
23 Reviews
10/10
Outstanding
Posted on Mar 4, 2023
The best Hampton Inn from all 3 branches we have stayed. The location is great with a reasonable 24h parking fee. Staffs provide great service and the facilities are nice. The rooms are clean and newer than others. Breakfast provides more variety than others and better taste.
Kanitta (Ming) Klakacheewit
Studio King Suite
Stay Date Oct 2024
Family
24 Reviews
8.0/10
Very Good
Posted on Nov 24, 2024
Good 😊
Guest User
King Room
Stay Date Feb 2025
Business traveler
9 Reviews
8.0/10
Very Good
Posted on Apr 11, 2025
Convenient transportation, safe environment, there are occasional homeless people around, and I asked for a quiet room but was assigned to the gym below. The surrounding area is the Boston University Medical Center, and ambulances with sirens often pass by on the road side even at night, which affects your rest. Remember to book a room on the back side, it will be better.
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panyide
King Room
Stay Date Feb 2025
Business traveler
43 Reviews
10/10
Outstanding
Posted on May 8, 2025
The room in this hotel is very nice, and there are restaurants like McDonalds downstairs. However, it is too close to the black area. I probably won't choose this place next time. Safety is the first priority when you go out, right?
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Guest User
Two Queen Room
Stay Date Jun 2024
Solo traveler
5 Reviews
6.0/10
Posted on Aug 16, 2024
The location is very bad. There are many homeless people around. It feels very unsafe and not suitable for walking around.
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Guest User
King Room
Stay Date Feb 2025
Business traveler
3 Reviews
10/10
Outstanding
Posted on Mar 6, 2025
Really interesting
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Guest User
Two Queen Room
Stay Date Jul 2024
Family
11 Reviews
10/10
Outstanding
Posted on Aug 22, 2024
Very good, very nice,
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Anonymous User
Studio King Suite
Stay Date Jan 2023
Family
2 Reviews
4.5/10
Posted on Mar 2, 2023
The price is relatively cheap and the transportation is convenient. The room is facing the street, very noisy. No cleaning, no service. Breakfast is simple and no vegetables. Poor experience, not recommended.