Sheraton Boston Hotel

I arrived at the hotel after 11 PM. I had specifically requested a room with a good view when I made the reservation, but the next morning, when I opened the curtains, all I saw was a wall. I was too lazy to change rooms, so I just made do for a few nights. One morning, there was a loud drilling noise at 9 AM that lasted on and off for about an hour. I contacted the front desk, and they just said they'd check on it, but the noise didn't stop, and I never received any follow-up. The room was also very small. On the positive side, the location is excellent; it's convenient to go anywhere and it's connected to a large shopping mall, which is great for shopping and dining. Overall, it's okay, but the front desk service could use improvement.