InterContinental Boston, an IHG Hotel

Everything was really perfect. We enjoyed our stay a lot. Especially beds were comforable.

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

The staff was very friendly and helpful and the room/view were beautiful. The breakfast was exceptional. I would definitely stay here again.

The location is good and close to the airport Luggage storage service was provided, so I was able to move around comfortably before and after check-in, and the breakfast was buffet-style and delicious. However, it is better to move early as the restaurant is crowded during the late morning hours on weekend mornings. There are shopping streets such as Marshall, TJmax, Macy's, etc. within 10 minutes, and it is also close to tourist attractions such as Quincy Market, so it is recommended for those who come on a trip. The room was comfortable and pleasant, but the building view was a bit disappointing. There were no slippers, so I called and asked for them, and they brought them right away. It was a satisfactory stay in many ways.

I stayed in a lot of hotels in the United States, and this hotel is not bad👍, of course, it is still incomparable with domestic luxury hotels