Check-In & Check-Out
From 16:00 until 11:00
Nearby Attractions
Massachusetts State House: 0.11 km away
Boston Athenaeum: 0.27 km away
Granary Burying Ground: 0.33 km away
Amenity Highlights
Pets policy: Pets are not allowed.
Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill
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1 night
1 room, 2 adults, 0 children
Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill
Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill
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Amenities
All amenities
Property Description
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8.0/10
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
Surroundings
Metro: Bowdoin
(370m)
Metro: Park Street
(580m)
Airport: Logan International Airport
(6.1 km)
Airport: Laurence G. Hanscom Field
(35.5 km)
Train: Boston North Station
(930m)
Train: South Station
(1.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Studio Apartment-Double Bed-Ground Floor
1 Double bed
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Towels
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9
One-Bedroom Queen Apartment
Bedroom 1:1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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9
Superior One-Bedroom Apartment Double Bed
Bedroom 1:1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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Average for similar properties in Boston
Review summary
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Location: Highly praised for proximity to Boston landmarks , historic neighborhoods, and walkability to restaurants, shops, and subway stations.
Guest User
November 3, 2025
The worst customer service experience I’ve ever had with a hotel. Marriott refuses to acknowledge how bad it was despite my showing screen shots of the chat interaction (the only way one can interact with Sonder). Marriott closed my case without resolution.
Guest User
August 25, 2025
Sonder and Marriott = Stay Away From. What a terrible experience. To top it off, when I informed them we had come down with covid and had hospital documentation, and inquired about a refund or even a credit for just one night, their response was "it's outside the cancelation period." With no other response. Wow. That's what they think of their customers. Sonder/Marriott is ok with dangerously contagious guests endangering their other guests. I would hate to think what kind of contagions are at Sonder and Marriott properties. You have many other choices with similar businesses that care about their customers. Sonder and Marriott isn't one of them. Sonder/Marriott -- Stay Away.
Guest User
December 23, 2024
If circumstances had been different, if my luggage didn’t weigh 60 pounds, if my unit wasn’t on the 4th floor in a building with no elevator, if I had not arrived to the ‘hotel’ at 3 instead of 4, if I had traveled alone instead of with another person, then I imagine I’d have really enjoyed this rental. I booked a one bedroom apartment and invited someone to join me- I said I’d get a couple of beds. When I saw the couch in the unit on te website, I figured that would be just fine for a one night stay. I’d just need a blanket and a pillow. I stayed at a Sonder before and I enjoyed it. I didn’t mind that there was no front desk. But nothing went wrong. I didn’t need customer service. Now I lie here on a loveseat with my legs hanging over the edge, and my friend is in the bed. She gave me the duvet from it and she is using my coat as a blanket. You see, Sonder customer service is unable to correct a problem with an online guest services staff, it was painful hearing them try to find boots on the ground to deliver a blanket. Yes Sonder screwed up in advertising that my unit had a full sized sofa, and yes they were incorrect in assuring me that all units have extra blankets, but what I am experiencing in this moment is utter disbelief that this chain that is in the hospitality business can’t find a way to bring me a blanket. I feel guilty for calling and insisting to some young person on the other side of the world that they find a way to get me a blanket. Ultimately I’m just offended that Sonder has my money for this exchange. As I said in the beginning, had circumstances been different, I can imagine really enjoying this ‘brand’. Fun fact- I’m the general manager of a hotel.
Guest User
December 9, 2024
Fabulous accommodation in the perfect area of Boston. Central to the Common, Downtown Boston and the North End. The apartment was well equipped, clean and cozy. Set on a lovely street on Beaconhill, basement level so only a few steps down and lovely to watch the world go by.
Guest User
November 21, 2024
So cute! Perfect location! Very comfortable! Easy instructions for entry, perfect amenities. Very walkable to the main parts of the city, close to the north end, central. Loved the charm of the neighborhood, very Boston. Enjoyed every minute of it!
Guest User
October 2, 2024
We had a horrible experience at the Sonder. My daughter and I arrived at midnight with our check-in instructions that were inaccurate. We were stranded and had to check-in to a hotel. The Sonder didn't care and stopped replying to my messages
Guest User
June 12, 2024
Pros: Location, apartment decoration, well equipped kitchen, comfortable bed Vs: the price is outrageously high for what they offer (yes even for Boston standards. same price you get a 5 star hotel in central Boston). 1 hour early check in or late check out is to be paid, no luggage storage (you need to use services where you leave your luggage practically unattended in souvenir shops, and you pay for it of course). No shower gel or usual amenities (only shampoo, soap, conditioner, lotion). No cleaning (it would have been 88$ if requested!). Only one towel change for 4 nights. WIFI was so slow it was useless. Found one small cockroach one night (but overall it was clean, so this could be just bad luck). Altogether, if you pay more, you expect more. Making people pay extra for such small things make you feel scammed. congratulations.
pipo3377
May 1, 2024
The Hancock doesn’t have a reception, no elevator so if you have luggage it’s very difficult. The door to my room wouldn’t close, the keypad lock didn’t go into the door jam, nor would the door knob below, thankfully there was a latch to secure the door when I was in the room. I advised Sonder via the app, which is the only communication to Sonder, I was advised via the app that someone would be there to fix the nails in the floor and the door lock problem at 9:30am. I waited till 10:30am, repeatedly contacting Sonder, asking was the door going to be fixed. I eventually left at 11:30am. When I returned later in the afternoon I realised someone had been in my room and fixed the problems. Sonder were supposed to tell me when the maintenance person would be in to fix the issues. All in all the location was great but the apartment I was allocated was poor, not very clean, when I opened a window for fresh air the window blinds were dirty, as was the sills and the screens.
Services & Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Self check-in kiosk
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$400.00 is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 11
Phone:+1-617-3000956
Email:reservations@sonder.com
Located in Boston (Beacon Hill), Sonder by Marriott Bonvoy The Hancock Apartments Beacon Hill is within a 10-minute walk of Boston Common and TD Garden. This aparthotel is 0.3 mi (0.5 km) from Massachusetts General Hospital and 0.6 mi (0.9 km) from Quincy Market.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Guests will find features like a virtual front desk.
Make yourself at home in one of the 11 individually furnished guestrooms, featuring kitchens. Kitchenettes are outfitted with refrigerators. Flat-screen televisions are provided for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided on request.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Guests will find features like a virtual front desk.
Make yourself at home in one of the 11 individually furnished guestrooms, featuring kitchens. Kitchenettes are outfitted with refrigerators. Flat-screen televisions are provided for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided on request.
Frequently Asked Questions
What are the check-in and check-out times at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill?
Check-in time at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill starts at 16:00, and check-out time is by 11:00.What are the check-in and check-out times at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill?
Are pets allowed at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill?
No, pets are not allowed at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill.Are pets allowed at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill?
How much does it cost to stay at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill?
Room prices at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill?
How to get to Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill from the nearest airport?
The nearest airport is Logan International Airport, located about 14 mins from hotel by car (6.1 km) away.How to get to Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill from the nearest airport?
What’s the cancellation policy at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill?
The cancellation policy at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill depends on your room type and booking terms.What’s the cancellation policy at Sonder by Marriott Bonvoy the Hancock Apartments Beacon Hill?
About This Property
| Nearest Airport | Boston Logan International Airport |
|---|---|
| Distance to Airport | 6.11KM |
| Nearest Train Station | Boston North Station |
| Distance to Train Station | 0.93KM |
| Nearest Subway Station | Bowdoin |
| Distance to Subway Station | 0.37KM |
| Hotel Star Rating | 3 |