Hilton Bournemouth

Hilton Bournemouth Reviews

Hilton Bournemouth

Terrace Rd, Bournemouth, BH2 5EL, United KingdomView Hotel Details
Hilton Bournemouth
Hilton BournemouthHilton BournemouthHilton Bournemouth
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Hilton Bournemouth Guest Reviews

4.4/5
Very Good
129 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.2
Cleanliness4.5
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All reviews(129)
Positive reviews(28)
Reviews with photos/video(8)
Awesome stay(11)
Negative reviews(1)
Guest User
King Room
Checked in 2024 年 9 月
Couples
2 Reviews
4.7/5
Amazing
Posted on 2024 年 9 月 5 日
Good hotel with lack of attention to details. 😬 Breakfast food is average, almost no fresh fruits (apple and overripe banana), and not many veggie options, but the staff is lovely (more hospitable than people at the reception), each day the chef was busy but kept smiling to all guests around, nice way to start the day, thanks!:) Spa area is lovely, great tor the gloomy days!:) Room was ok, no windows to be opened thus no fresh air.. water temperature was rather low, couldn’t really enjoy the shower.
Guest User
Family King Room
Checked in 2024 年 7 月
Family
2 Reviews
5.0/5
Outstanding
Posted on 2024 年 8 月 6 日
It was good service I like the way how they serve
6/15
Mashtor
King Room
Checked in 2023 年 10 月
Family
3 Reviews
3.5/5
Posted on 2023 年 10 月 23 日
The hotel was nice but needs to be renovated. The room I stayed in, the bed was making squeaky noise.
Response from Property: Dear Mashtor, thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Marcus
King Room
Checked in 2024 年 2 月
Solo travelers
3 Reviews
4.0/5
Very Good
Posted on 2024 年 3 月 2 日
Booked room with balcony. None available. Staff pretty dismissive about it...other than that place was great. Good breakfast
Guest User
King Room
Checked in 2024 年 5 月
Couples
1 Reviews
5.0/5
Outstanding
Posted on 2024 年 5 月 7 日
Lovely hotel. Great location, friendly helpful staff, comfortable rooms.
Guest User
Twin Room
Checked in 2023 年 9 月
Family
4 Reviews
5.0/5
Outstanding
Posted on 2023 年 9 月 8 日
Fantastic hotel, great breakfast, room is clean and nicely decorated. Would definitely stay again
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Guest User
King Room
Checked in 2023 年 2 月
Couples
3 Reviews
3.5/5
Posted on 2023 年 2 月 13 日
Not a clean room at all. Suspicious brown dirty streaks all around the bathroom, chips out of the furniture and random paint marks up and down the walls. I’ve stayed at better Premier Inns.
6/7
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. We are sorry to hear that we did not meet your expectations in some areas of your stay. I will forward your feedback to our management team for review. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Sona索纳
King Room
Checked in 2023 年 7 月
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on 2023 年 7 月 22 日
Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Guest User
King Room
Checked in 2023 年 10 月
Couples
6 Reviews
5.0/5
Outstanding
Posted on 2023 年 10 月 5 日
Excellent staff, beautiful room. Close to town centre. Highly recommend,
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Alan
Twin Room
Checked in 2024 年 5 月
Family
3 Reviews
5.0/5
Outstanding
Posted on 2024 年 6 月 5 日
Good place
Xiaofeixiangquanjiafu
King Room
Checked in 2024 年 7 月
Family
15 Reviews
4.5/5
Great
Posted on 2024 年 8 月 4 日
The room was big and clean, but I had to call the service phone several times before someone answered, and the room cleaner forgot to put towels and bath towels! The location is very good and dining is convenient.
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Guest User
Family King Room
Checked in 2024 年 3 月
Family
4 Reviews
5.0/5
Outstanding
Posted on 2024 年 6 月 28 日
The hotel is in a great location, very close to the beach, just a few minutes walk. The room environment is clean and comfortable, and the space is large, which is very good. There are many different restaurants nearby, which is very convenient.
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Guest User
King Room
Checked in 2024 年 1 月
Business travelers
8 Reviews
3.5/5
Posted on 2024 年 2 月 13 日
The location is good and the breakfast is OK. But the cleaning staff will break in directly after putting up the "Do Not Disturb" sign.
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Guest User
King Room
Checked in 2023 年 10 月
Business travelers
11 Reviews
4.5/5
Great
Posted on 2023 年 10 月 29 日
A very good choice for business trips
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Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Anonymous User
Twin Room
Checked in 2023 年 10 月
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on 2023 年 11 月 1 日
Pretty good.
Original TextTranslated by Google
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team