We arrived and were told that the elevators were not working. We were asked what floor we wanted. We asked for the first floor and she said it was full. She gave us a room on the second floor. We got to the room and it was a handicapped room. The carpet was dirty at the edges, the only outlet in the bathroom was dead, the shower floor was slick while taking a shower, no bath wash and the rack holding the bottles were broke, the floor by the toilet has sprinkled white flecks on the floor by the toilet (possibly plaster dust, the shower chair did not look clean, part of the baseboard by the shower was missing, the desk employee was never at the desk (we had to wait and ring the bell), the carpet in the hall was stained or dirty with a white liquid, the hot tub was broke, we called for a blanket and when the front desk clerk brought the blanket she was winded and a bit aggravated that she had to bring a blanket up. Nothing special about the breakfast; same each morning. The hotel was not maintained properly. We are both in our 70’s and we would not go back to this hotel.
