Anonymous User
An absolutely dreadful experience, certainly not deserving of a four-star rating or the price tag.
The room floor was filthy, with hair and stains on the sheets and chairs. Both the chairs and mattresses emitted a strange, unpleasant smell. The soundproofing was terrible; we could clearly hear every word of the conversations happening next door.
Daily housekeeping would aggressively knock on our door without permission, whether we were sleeping in or napping, until we specifically requested at the front desk the day before for them not to. Astonishingly, some housekeepers even threatened to clock out if we didn't allow them to clean immediately. Despite daily housekeeping, they never actually cleaned the sheets or chairs, only tidying up or replacing used items.
The bathroom was extremely outdated; the bathtub stopper, once pushed in, was impossible to remove by hand, making the tub unusable. Housekeeping simply ignored this problem.
Though there were two elevators, one was constantly out of order. This led to daily overcrowding in the remaining tiny elevator, which was no more than 3 square meters.
Upon check-in, our room key inexplicably failed to work and had to be replaced. The very next day, after being out all day, the new key card mysteriously stopped working again.
The only positive aspects were the pleasant attitudes of the front desk staff and the chef; everything else was utterly terrible, almost suffocatingly bad.
The food was palatable but overpriced. What's more, their 'soft drinks' were merely pre-packaged beverages poured into a glass. The bartender even offered to 'mix' my drink, only to serve me a simple pre-mixed juice.
Late check-out was not an option at all; I was informed that I absolutely had to return the room key by 11 AM.
Every word of this review is true and without exaggeration.
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