Reviews of Topping Rose House

My personal opinion: Good food. Worst service! The absolute worst! Go elsewhere!!! And floor management trying to justify super bad service was offensive!!! Specifically: server particularly instructed on order of how food at brunch to come out. Instead, two appetizers and one entree come at once. My wife told the server we were very displeased. No manager comes to table. My wife finishes her entree. I sill haven’t gotten mine. Waitress asks my wife if she wants anything else and we need to remind that my entree still had not arrived. Then after a rather long wait the second entree comes to table. Thereafter gratuitous “how is everything”. Server told that her service was bad and she messed up order totally. I did not curse, but did say “the was a f up”. Not full “f” word. Got floor management finally who came in all defensive on super bad service. Paid bill. Left a tip because I figured wait staff pay relies on tips. BUT. Both floor management and wait staff were totally bad. No understanding of messing up a meal, and trying to justify super bad service. Recommend all go elsewhere!!

Not worth the money. It should be a three star. Would not recommend. Atmosphere is odd..is there anyone training the staff? Teach them manners or give them some general knowledge? The staff had trouble finding guests a table at the restaurant and finding a pen for guests to sign the check. That’s not that hard. We stayed in a cottage. Room is old and unkept. Stains on carpet and upholstery and floor sticky. It was raining out and we had water dripping into our room. Sirens and traffic kept us up most of the night. Staff at reception weren’t welcoming. The flowers at the reception desk were wilted. Staff at the restaurant had no idea and couldn’t answer the simplest questions. The restaurant’s green banquet was actually filthy. Our room wasn’t cleaned. We asked them to do it and when we arrived back we had received turn down service which was nothing but the bed made. Towels not refreshed, garbage not empty, room not tidy, beverages not stocked. When we called to tell them they gaslit us and said we must have put the “Do not disturb sign” on the door. Something positive: I really like the light fixtures in the dining room and the bed linens are clean.

The road noise is terrible. You would think they would invest in double pane windows! The staff is very unwelcoming. I have never stayed anywhere where you were not offered an escort to your room and were not asked how your stay was when checking out. The room itself was just ok. The rug in the entryway had multiple stains, the bath tub in the bedroom was dirty, the mattress was soft and the room was really humid. Double pane windows would help that too! Such a shame that the hotel has deteriorated so much.

Excellent experience during my stay. From the front desk helping with luggage, to the host and waiters at the restaurant as well as the general manager being so accommodating. I would recommend this place to anyone!

Corner location had some road noise when outside on the patio. It is a Luxury hotel. The two chairs in the room that are used at the table were very hard, colonial chairs. Could use a cushion. Otherwise a great room. In November and at a time not surrounding Thanksgiving, the price seemed higher than I expected by a large amount. It is a luxury hotel but in "off-season" timing I always wonder why the price remains so high.

The Topping Rose was one of the most beautiful places I've ever stayed at. I was there for the Magro Wedding, and the staff was absolutely the most courteous, professional and attentive group of folks I have ever encountered at any hotel!!!! The food was amazing and the bartenders were top notch. When my wife and I come back to long Island this summer, we definitely staying at the Topping Rose. Best experience at a hotel I've ever had!!!!!!

Everything is done right. The room is very clean. Love all the amenities in the room including slippers, robes, complimentary snacks, drinks and a bottle of Long Island Rosé. The staff is very welcoming and friendly. Thank you for such a wonderful stay.

We stayed at Topping Rose Inn for 3 nights in late October and couldn’t have been happier! We will definitely return.

Always in search of the best and easy going, we found it! Ryan at front desk squeezed us in for dinner rez both stays (in one week) when the kitchen was just about to close. Exception experience.

Our stay was everything we needed to celebrate our 25 year anniversary. Quiet, charming and excellent food. We tried many dining locations but kept coming back to the hotel. Every meal was excellent and the service provided by Jerry, Kailin and Eileen was superb. We will be back soon

This was my second stay at the topping Rose house. First time was also very short stay just one night. Alsi this time J joined friends if their daughters wedding. Everthing exceptional and naturally elegant. Yet matresss this time was way too sioft to the extent that it was not comfortablle.

Excellent Food & Service. Breakfast and Dinner menu's are amazing! Enjoyed our stay- Great location, close to East Hampton and Sag Harbor.

Our stay was less than what we expected, especially given the reputation of this hotel. The food service was especially poor as the staff appeared to lack training and organization. We were also disappointed in some features of the room.

Rooms are great, especially if are looking for something more modern. You can tell it’s high quality materials and furnishings. Managment here though is un-welcoming. Perhaps it’s because I booked at a discounted rate but regardless, that’s not how hospitality works. WiFi here doesn’t work… so plan accordingly. Lastly, not a huge deal breaker for me but half the property is close to the roads so get ready to hear cars constantly.