Premier Suites Bristol Redcliffe

Was good location and maintained well.

The suite is exceptionally clean and so much better than a hotel, you have everything you need to actually relax and cook your own food just like at home, working away this has made a big difference in having the extra facilities.

Great location ion but room was not very clean. There was no soap, shampoo or shower gel. I was expecting way more.

Well, I stay away most weeks for work - so have tried my fair share of places to stay up and down the country. However, I’ve not experienced anything like this before. Reception closes at 6pm. A telephone number is posted on the door for emergency contact when reception is closed. Called twice but no response (they did call me back later, but after 40 mins - I’d already given up and gone elsewhere). Didn’t get to stay (gave up and went elsewhere) - would I go back, NO!

Apartment has everything you need for a stay in Bristol, easy walking distance to all of the city. Nice and warm and a good shower. Some updating is needed, only 1 oven shelf, missing cupboard fronts in the kitchen obvious water ingress in the bathroom and mould around the windows in twin bedroom. Possibly the worst thing was the view? Of a concrete wall from the windows.

The apartments are huge and clean apart from the sofa which had huge white stains on it which could have done with a quick steam clean. The apartments are however very dated now, ready for some updating and modernisation. On arrival the fridge and freezer were switched off which I am assuming is some sort of sustainably initiative however it actually meant that they smelled really awful as they had been closed up and switched off a smell which meant I wasn’t comfortable putting my food in the fridge. It was a very hot weekend and a fan was provided which was adequate but for some reason the balcony was locked up (in fairness I may have read about this when booking) however it would have been great for the balcony doors to be able to be opened. There was a floor to ceiling window in the bedroom the lower panel of which had a huge crack in it, it didn’t look as though it had been filmed over so was a potential risk if smaller children in the room etc. One final thing to note was that I booked direct and it was advertised online as a rate which included a welcome bottle of wine this wasn’t provided. I would normally discuss all of this with the front desk team at the time but reception is only manned at certain times and I wasn’t 100% sure where it actually was as you check in via a key box system. Pre arrival information provided was good and meant you didn’t really need to see a receptionist but reporting things such as the above wasn’t so easy. Would I stay again ? Yes if the price was right mainly due to the size of the apartment.