A new property like this should be far, far better than what it is and what is has become - all in the space of only one year. Continued problems with internet/phone reception, TV, inappropriate behaviour by other guests and a blatant failure to keep promises, have sorely let down this aesthetically very pleasing property. It is shame, really. I have stayed here 3 times in the past year, but have been disenchanted recently by a particularly disappointing Management there - for a variety of reasons. We have just cancelled our upcoming bookings, instead choosing to stay elsewhere in Broadbeach - which we love. Reading some of the other recent reviews (noting similar persisting issues), I just hope Management take all points on board, and genuinely or honestly endeavour to improve on these obvious shortcomings.