Smartflats - Monnaie
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Brussels
Smartflats - Monnaie
Health Protected
Rue du Fossé aux Loups 11, Brussels, Brussels-Capital Region, 1000, Belgium
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A stay at Smartflats Design - Monnaie places you in the heart of Brussels, within a 15-minute walk of La Grand Place and Manneken Pis Statue. This apartment is 1 mi (1.7 km) from Royal Palace of Brussels and 1.2 mi (2 km) from Tour & Taxis.Show More
We Price Match
2.9/5Cleanliness: 2.9
All 18 Reviews
Amenities
24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Metro: De Brouckère
(180m)
Metro: Sainte-Catherine
(650m)
Airport: Brussels National Airport
(15.1 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Comfort One-Bedroom Apartment
1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
City View
Towel
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9
Two-Bedroom Apartment
2 Double bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
City View
Towel
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Design Duplex, 2 Bedrooms, Terrace
2 Queen bed
Non-smoking
Refrigerator
TV
Towel
Microwave Oven
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10
Two-Bedroom Duplex with Terrace
2 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
City View
Towel
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1
Three-Bedroom Duplex with Terrace
2 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Refrigerator
TV
City View
Towel
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Guest Reviews(18)
2.9/5
Verified Reviews- Cleanliness2.9
- Amenities2.9
- Location2.9
- Service2.9
Guest User
February 21, 2024
The worst customer service I’ve ever dealt with. Changed our accommodation location without specifically giving a new address. The new location was not liveable. Mould in shower, couch cushions as bed pillows, a broken lamp, chair and window just left in the room. Left the property and informed them that we would stay at a different hotel. Still following up for a refund 2 months later, citing they are awaiting updates from relevant services. Only contact when I reach out to them. Do not waste your time/money staying here.
Robert A
December 21, 2023
We were bitterly disappointed with this accommodation! We booked it for the self contained features, elevator and washing machine as we were on a family vacay.
Firstly the elevator was broken. Secondly their were no forks. Thirdly, the lock to the patio was broken which meant the property could easily be accessed by others. We contacted management before arrival and they never got back to us by email and you couldnt access them by phone. I waited on hold for over an hour before being hung up on. None of the issues were rectified.
The apartment is spacious and lovely, but these problems negatively affected out stay. Lastly the stairs to the loft are very narrow and treacherous - so be careful!
Guest User
November 25, 2023
3 room flat, for 6 Adults 2 couples and 1 should have been two single beds. The 3rd room was up a rickety metal steep steps into the eves, the 2 single beds were pushed together and 1 quilt supplied. At 5’5 I could stand in the middle of the room only, the rest of the ceiling height was non existent. Would not recommend flat to the elderly or in-firmed and definitely not for a family with young children. The radiators were scolding and the windows opened fully, with no safety features to prevent accidents. We just needed some where to sleep and it for filled that need.
Vancher
November 8, 2023
Please anyone who reads this review...DONT stay at this place. It is a broken down, filthy property. There are no lights on exiting lift to access the apartment. It is pitch black darkness. Faeces on and in toilet and no hand soap or cleaning products. Broken unusable dishwasher and smelly, stair rail missing. Broken blinds and curtains. Mosquitoes throughout. The bathroom smells. The list goes on and the staff are no use. They don't answer the phone when we tried to call them 7 times to report issues. We moved out and stayed elsewhere and neither the property or *********** would refund even part of cost despite providing photograph evidence of the issues.
Guest User
October 10, 2023
Do not use this company! We were informed a day before we arrived that the original apartment that we paid for was not available and they moved us to another apartment. Which was not as good as the one we paid for and was 170 euro cheaper. We stayed as we had no choice but they did not refund the difference in price. They do no reply to emails either. This spoilt our stay in Brussels. DO NOT USE THIS COMPANY Andy
Guest User
June 7, 2023
As I checked in yesterday. The room is a good size but I phone up to the hotel to reports and requested something more. I also tell the receptionist on the 1st floor about the problems in the room .and she also came and checked. Nothing can be done. It very very bad. pillows are not great for 2 people we have 1 small pillow and 1 normal pillow As soon as I walk in the room have a very bad smell of cigarettes. I have to leave all the windows open and take a fan out to get rid of the smell The worst one is the toilet in the bedroom. Very bad smell The receptionist told me Nothing can be done become all the room are fully booked and no one is available to fixed the problems. She only open the case and send it to the company. I AM NOT VERY HAPPY AT ALL
petros
October 21, 2023
Thank you, all great
Guest User
April 6, 2022
They didn't send the codes to access the rooms. I tried to call them but a very rude lady straight hung up the phone. I couldn't call them back to get the access codes. I stood there waiting for 3 hours and then decided to go to another hotel. The cherry on top is they refused to refund me and they refuse to answer my phone calls and emails. I am taking this to the Belgian authorities because this seemed like a scam.
Guest User
January 26, 2022
I stayed with my husband and 9 month baby for a weekend in December and we found it perfect for our needs. Two bedrooms (one next to the living area, great for hearing the baby), a big living area and well stocked kitchen. Its located in central Brussels and its very easy for popping into the xmas markets.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: 00:00–11:00
Front desk hours: 24/7
Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 0 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
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Health Protected
Cleanliness
- 2.9/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 4
A stay at Smartflats Design - Monnaie places you in the heart of Brussels, within a 15-minute walk of La Grand Place and Manneken Pis Statue. This apartment is 1 mi (1.7 km) from Royal Palace of Brussels and 1.2 mi (2 km) from Tour & Taxis.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Smartflats Design - Monnaie.
Featured amenities include a business center, express check-in, and express check-out. This apartment has 2 meeting rooms available for events.
Make yourself at home in one of the 4 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided once per stay.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Smartflats Design - Monnaie.
Featured amenities include a business center, express check-in, and express check-out. This apartment has 2 meeting rooms available for events.
Make yourself at home in one of the 4 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided once per stay.
Services & Amenities
Most popular business facilities
24-Hour Front Desk
Wi-Fi in Public Areas
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