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5 star

Steigenberger Icon Wiltcher's
4.4/5118 Reviews

Steigenberger Icon Wiltcher's

Chatelain Brussels|2.52km from Park of the Fiftieth
The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.

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Explore Guest Reviews of Hotels in Brussels

Searching for hotels near Park of the Fiftieth? Compare room rates and reviews to find your ideal stay.
Sofitel Brussels Europe
4.4/544 Reviews
Etterbeek
Great service at the hotel from the reception to the cocktail bar to the breakfast staff. Rooms we’re comfortable with a comfy bed and all you require for a few nights away. Location was €10 taxi from Centraal Station or a 20min walk through a few lovely parks. Great park on doorstep of hotel with ducks and a large pond and 3-4 min walk from Tootbus stop. Variety of restaurants/places to drink outside of the hotel away from the busy central area.
9Hotel Central
4.2/5101 Reviews
Central Brussels
Incredibly well placed hotel. Right in the center of Brussels, everything is accessible on foot. Spacious room, nice and clean bathroom despite the toilet wedged between a wall and a sink. (Do not abuse fries and waffles otherwise you will spend more) The hotel has a huge advantage. However the big problem with this hotel is the service. The service is deplorable, frosty welcome, no smile, hello tear off, no please, no thanks ... the polite expressions are all forgotten. Upon arrival, I was asked for a bank card and identity card, ok I give. White is palpable in the room. Then I ask him why he enters my card numbers because I had everything on the internet, he spontaneously replied ”Beh for the deposit”. No worries, this is understandable, however, he could just tell us, and also give us the amount that was going to be blocked, which I only saw because I looked on the TPE ... very little shopping again . We encountered two fairly basic problems. We ran out of toilet paper, so I ask the receptionist if he can give it to us, the answer was ”Abon? Oh well I am amazed. Wait, I'll see if I can find that for you. ” Very surprised by this reflection, we had the impression of having stolen toilet paper, we left empty-handed, toilet paper in hand. In addition we asked 3 times to 3 different employees to change a bulb that no longer worked in our room, something that was never done despite staying 3 nights. Very disappointed by this considerable lack of service / politeness for a four star ... Too bad because this hotel has great potential. Ps: I'm still waiting for my billing email.
New Hotel Charlemagne
3.9/537 Reviews
European district
Extremely disappointed on our 3rd anniversary We decided to spend our Easter Weekend in Belgium an so, to spend our first night to a 4star hotel. We found new hotel charlemagne, unfortunately rated too high for what they offered, or at least to us. When we arrived we were told there was no parking (although we specifically looked for that before booking and hence that’s why we chose that hotel). We have been given the keys for our room afterwards. From the corridor you could see the door was opened before we went in. Crums on the floor, and the cleaner turned up shouting that it “was clean” in french. Went to reception to request to be moved. We went to our second room. The first thing you could notice when entering the room was the smell of cigarette. Whoever stayed there before us, smoked. The aircon did not work so my partner s been freezing the whole time. We went again to the reception and we have been given the third room. Finally the third room was cleaner, but the aircon still didn’t work. They had a small heater from Rowenta to heat the room. In a 4 stars hotel!!!! Also, were we were, the balcony door would no lock so in terms of safety, that was not great. I want to thank to Simona for finding my coat as I have left it in one of rooms while switching rooms. She has been great in managing our situation and other guests at the same time. Just to add: how a 4 star hotel has only 1 receptionist checking in, running up and down, dealing with complaints etc. all at the same time? Or one cleaner whom is expected to clean all the rooms and not miss anything? The only thing that keeps this hotel open are the receptionist and cleaner. There was no management whatsoever. How is it safe to only have one person at the reception? For a 4 star hotel, the experience was awful, we will definitely not return and we won’t recomend this hotel to anyone especially if you have children. Unless you want them to freeze in the rooms. Luckily we chose, for our trip to spend each night in a different city, therefore we havent booked this one for more than one night.
B-Aparthotel Regent
3.7/531 Reviews
Central Brussels
First of all, the hotel is the same as the picture. Also in the city center. You will receive the message to the bottom. There will be a password for the first door. After entering, there is a password for the second mailbox. Then get the room card. The lady at the front desk was very polite and helpful to us. On the first day, I felt that the floor was too low and dangerous. Ctrip customer service responded, and I changed to a new room the next day. As a result, a foreign woman opened the door on the third day. Hotel Oolong gave the wrong key. Scared me. If I was not in the room at the time. What to do if the money is lost.
First Euroflat Hotel
3.9/557 Reviews
European district
It's very satisfactory and wonderful. I want to come back if there is a chance in the future. The hotel is right beside the subway station. The environment and facilities are all above the average at the same price. The breakfast is rich in nutrition.
Martin's Brussels EU
4.1/566 Reviews
European district
Very practical for work in the EU district as it's within walking distance of almost everything (not so much for sightseeing), quiet and pleasant area. Frequented by travelers in EU Parliament business. Nice bed, very well appointed and spacious room, and efficient service. All you expect from a 4-star hotel and some nice extra touches (large jacuzzi bath in my room, at least), plus originality -not gaudiness- in the decoration. Due to shortness of stay and time of the year I missed some more extra touches. Also, surprisingly good value in an expensive city. Recommended.

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Brussels Travel Guide

Planning a trip to Brussels? Book hotels in Brussels via the Trip.com website or app, it's easy and hassle-free. You can stay 3-5 days at hotels in Brussels without running out of things to do. Brussels is a city with tons of tourist attractions. You'll never want to leave!

Brussels Airport (Zaventem Airport) is the primary airport in Brussels. If you don't want to take a flight, coming to Brussels by train is a good choice as well.

There are 349 hotels in Brussels on Trip.com, including luxury, boutique, and budget hotels. The local average price is 140 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 12 five-star hotels in Brussels at an average price of 270 USD per night. There are 54 four-star hotels in Brussels at an average price of 187 USD per night. There are 78 three-star hotels in Brussels at an average price of 128 USD per night. There are 26 two-star hotels in Brussels at an average price of 70 USD per night. Brussels has many well-known chain hotels which are suitable for both business trips and vacations. In Brussels, there are hotels under the Ramada brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ramada. If the comfort level of your trip is important, there are many choices in Brussels, such as hotels under the Ramada brand. A popular hotel in Brussels, Pullman Brussels Centre Midi is also one of the highest rated. If you're still unsure, Trip.com recommends Hotel Metropole Brussels.

There are quite a few famous attractions in downtown Brussels, such as Koninklijke Muntschouwburg, The King's House. For short trips in Brussels, Brussels Expo, Canal du Centre are all good options. The most popular attractions for tourists in Brussels are Royal Palace of Brussels, Manneken Pis, Grand Place. With a developed commercial area, visitors can head to Galerie de la Reine, Delvaux for a great shopping experience.

Average Temperature

• January to March: 5.83°C during the day, 2.87°C at night

• April to June: 14.8°C during the day, 10.54°C at night

• July to September: 19.05°C during the day, 14.75°C at night

• October to December: 8.6°C during the day, 5.8°C at night

Average seasonal Rainfall

• Spring: 65.7 cm

• Summer: 66.97 cm

• Autumn: 65.27 cm

• Winter: 75.5 cm

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