Microtel Inn & Suites by Wyndham Bryson City

The elevaitor wasn’t working, food were bad and we diced to leave the hotel a day before of what we supposed to and they haven issue any refund, stating that the third party is the one that need to address this. (They being playing the back and forth game with ********** for not issue the refund). I will not recommend this hotel at all.

This hotel was pretty decent. The room was small but clean and updated. The hotel was clean and modern. Location was not perfect but was quiet. I do think it could have had a small refrigerator but we made it work. Staff were nice and helpful.

upon getting to our room the refrigerator did not work and we need that due to meds. the desk clerk changed our room and some of the lights didn't work and when the sink was on for brushing teeth it leaked all over the counter so had to keep a towel wrapped around it. The toilet was too low and you felt like you were sitting on the floor. Need more of a variety for breakfast. The one positive was the mirror w/ the lighting in the bathroom made it easy to see to put on make up.

The room was very clean and smelled really good the only bad thing I have to say is the beds are hard

Room was clean, check in was great- Breakfast had good choices- the elevator aged us like 20 yrs. It is loud and comes down hard. Just FYI.

there was no bedding for the pullout bed in the room. I tried to call the front desk and got no answer. I went downstairs and found the manager in the laundry room folding sheets and asked for bedding. I was given a fitted sheet a regular sheetand two pillows with no pillowcases. No comforter. I was put in an inaccessible room. and two pillows with no pillowcases. No comforter. I was put in an accessible room, which is not what I booked. The hand shower was pathetic. The television did not work. The Wi-Fi did not work. This stay was absurdly bad.

The room was a little smaller than I expected but it was good. I have stayed before and this is why I like the place. Convenient for what I was doing.

Person working the desk seemed more interested in going outside to smoke and feed the cats than. Breakfast was the poorest I have ever experienced in all of North America in the last 60 years.

The room had a smell… There was hair all in the bathroom and on the beds… The outside needed repairs and the property had an odor