Vitta Hotel Superior Budapest

-5, for the first time it happened to me that my confirmed reservation was canceled on the day when I was supposed to stay at the hotel, a few hours before my arrival. They still called me at 1:00 a.m. the next day asking if I had stayed at their hotel.

I have booked this hotel because it was conveniently located (close to my business destination place) and the price was very reasonable, however all good things I can write about this hotel finish here. It is located at the very busy road and even triple glazed windows and external blinds are not good enough to reduce the noise. The room facilities are very basic and everything is worn out (however I should be honest and admit that room was clean). Not much parking space in front of the hotel. I rated it 3 out of because the price was relatively low comparing alternative option for accommodation in this part of the city.

Cleanliness was ok, breakfast fine, the stay was alright, a bit noisy being at the road but otherwise fine room. The reason I give only one star is because of the reception. Even though I can pay for the room with my credit card, because it was trough booking probably, everything else had to be paid with cash and every for every order they were adding a service fee even though I was waiting at the bar to pick up my drinks, coffees and sodas. And the worst part. I was there for the Formula 1. So I had to get to the track and the receptionist, (the one I’m giving one star for) advised me to take a taxi, easier to get there. I asked him to call one for me. After some time, a car arrived, not taxi, private car, and he told me that he’s the taxi driver and that I can pay with card but I should pay before we start, because at the track the signal for the card reader is not so good. It started to sound weird already. I asked how much for the ride and he said 20.000 HUF, that’s 50 euros. It seems expensive considering the track it’s not that far. I said I won’t take him and I’ll find myself a cab. I downloaded a taxi app, and I got a taxi in 2 minutes and I paid 8200 HUF, that’s 20 euros one way, and they had special car lane, no waiting times, everything was smooth. On the way back I took a taxi, same company, and paid 12.000 HUF, 30 euros, because it was a little bit busy, of course, after the race. So all in all, I paid approximately 20.000 HUF and that was what the first guy tried to make us pay for only one trip. I find it disgusting that the receptionist will do such thing to its hotel guests. Only because they are not local, it doesn’t mean that you can rip them off with weird service fees or fake taxi drivers and so on. I recommend the place for the stay, for what you pay you get good service. But don’t ask the reception for taxi, even though they display certain taxi companies on their desks, you don’t get one, it’s just misleading. Use taxi apps, they are plenty and very useful.

Stayed for a couple of nights on business. Think I’ll avoid in future, not sure I slept more than a couple of hours a night. The hotel itself is a bit tatty and worn and like many it doesn’t match up to the pictures on the website. Carpets are stained, curtains are threadbare letting in plenty of light and the whole place just smells of tobacco. The biggest issue I had though was the rooms are incredibly hot overnight and with no way of cooling them the only option was to leave the window open letting in all the noise from a very busy road right outside. I always like to add some positives so the staff were very helpful and friendly and the breakfast was ok.

A very bad experience. I was here with my gf for visiting Budapest. The room was dirty, no room service, no daily cleaning, very bad and poor breakfast. What else?? Ah yes another bad thing: you can use the sauna (with extra payments) but without any service or welcoming , and the toilet was broken and without soap..what else? All the rooms, including the reception, smelled bad. The owners were not welcoming and careful to customers..what else? That’s enough