Luxury Apartments at Brookleigh

I had a booking on 1 May for a wedding we attended at Brookleigh Estate. The wedding ceremony commenced at 3.30. We travelled from Albany. I went to the restaurant to book in and was told the room wasn't ready yet, but we could put our luggage in the common area until it was. When we walked into the bunkhouse it had obviously been fully book the night before and cleaning hadn't even begun. We waited until 2.30 then went to the restaurant again to ask what was going on. We did not receive a great response. Was told the cleaner was sick, our room number was 7 and someone would be there to clean and told to get our towels out of the bag near the fridge! The place was disgusting! Bathrooms and toilets dirty, toilet paper all on the floor, dirty towels in each bathroom, and our room., curtains in our room hanging off the rail and broken, dirty dishes filled the sink, food crumbs all over the table and floor.. The dishes had been done but left on the drainer! No other rooms or bathrooms were cleaned. There were ceiling vents missing and half falling out and the lawn was overgrown and a mess. We were never given a key to our room yet were told to not lock the 3 door leading outside, so our items were at risk. In the morning we attempted to have a shower in the only clean bathroom, but there was no hot water! I am completely disgusted that this is how we were treated and when I had pre booked the accommodation months ahead. There was no responsibility taken, and we were treated as a complete inconvenience to them. I would not recommend this place to anyone!